Worst store if you want to place an order for the upgrade. Please an order on October 10 with estimated ship date of October 25. On October 28 I went to check on a order and Brittany who did placed my order refused even to look it up and see why it’s delayed. I stopped to check on my order couple more times and still did not get an answer. Even while I was the only customer in the store-nobody was willing to help me. As of November 9 I am still waiting for my phone.
Mike H.
Évaluation du lieu : 3 Redlands, CA
Super friendly customer service rep. Good location, very clean inside, good selection of phones. Customer service was snappy. Location charged me $ 10 for a new 4G sim card and $ 15 for an «esn change fee» to transfer lines from one phone to another. I contacted Verizon wireless directly and neither is charged for at a corporate location. I suppose that as a *premium retailer* they have the right to charge whatever they please, but I was not informed it would be free at a different Verizon location.