Mr Tire Auto Service Centers

No urgency and carless with customer’s time and requests. I had scheduled an oil change at 10 AM and was told that it would be done in 1 to 1.5 hours. My car did not even move from the parking lot to the garage until 2 hrs later. Then I noticed that they were lifting my car and rotating my tires, something I let that I let the employee at the front desk know I would not be needing. I went to the front desk when I saw this occurring and luckily I did, because if I was not there to stop it, it would have happened. I was there for three hours for one scheduled oil change.
Prices were fair, but quality of repairs and respect for the customer was low.

Men wonderful reception
Examination expensive car to $ 112
Delay in the examination
Leave the car said the possibility of inspection and repair of a full day or two days
Bad supposed quick check
Because I can not leave the car

The manager and staff were so friendly and helpful. Great experience and took away some of the stress of having a flat tire.

So one of the tires on my car had been getting low air pressure. I eventually took it to Mr Tire after the favorable reviews. Given that I found out that my car had a total flat on a Sunday and there are very few places open that service your car I went here. I will say that I got really good service, although I had to basically leave my car here for the rest of the day so that it could be looked at. After a few hours I got a call and was told that my tire was salvageable and that it would only cost me $ 25 which is not bad at all. I was able to pick up my car before 5pm (their closing time). They also provided good advice to my husband who helped me drop off the car, which really scored good points with me. I had good service and my tire is still up and running.

I WOULD NOT AGREE TO ANY REPAIRS TO YOUR CAR OR MAINTENANCE OUTSIDE OF OIL CHANGE, INSPECTION, TIRE ROTATION, AND TIRE REPLACEMENT, END OF STORY– not even brake work, fluid flushes, taillights, or anything else.
I went to Mr. Tire for 3 years for service on my car and they misdiagnosed several major issues that when talking to the mechanics that could finally fix my car elsewhere were actually very common problems and not weird at all – ie should have been very easy to diagnose and fix (a shame I don’t know more about cars). I find their prices to be above market for any repairs and below market for basic services (i.e. sucker you in for the basics and then when something doesn’t pass inspection or isn’t quite right they hose you).

Took my truck here to get a tire replaced. When I asked them for an estimated date of completion, they wouldn’t give me a straight answer. I realize they can’t give me an exact time or even exact day, but places like this have to be able to give their customers a ballpark timeframe for when to expect their vehicles. Customers need to know this for their planning purposes.
When I dropped my truck off, they said they weren’t sure how long it’d be because they weren’t sure if they had the tire in stock, and there were still a few vehicles they had to work on before they’d get to mine. So I called the next day and they still gave me that same answer. They didn’t even bother to check and see if they had the tire in stock! I don’t work in the auto service industry, but common sense tells me that if you have vehicles waiting to be serviced, you may want to order the parts for them while they’re still «in line» to be serviced, rather than when the time comes to do the work. He at least went to check when I told him, so I’ll give him a little credit for that.
But because they had to order the tire, I was without my primary mode of transportation for an extra day. Not the end of the world… but pretty freakin’ stupid considering it could have easily been avoided.

I went there for a tire and they told me I needed all this brake work and it was all going to cost me over 1000.00. I demanded my car be taken down off the life and given to me. They then agreed to do the work for just over 300.00. Horrible. They scare people into getting extra work that they dont need then when you call them old theynfold like a cheap deck of cards.

My review shall be a little bit of a contrast to the previous one listed.
My experiences here have been excellent. My car is finally old enough for me to take it to repair shops that are not the dealer — I know that dealers typically overcharge for mundane things like oil changes, but while my car is under warranty, I just suck it up.
This place is close to home, and very convenient. I have had new tires, a new battery, hydraulic fluid flush and fill, coolant flush and fill, and multiple other services performed here recently, and found the quality and speed to be excellent. When I need to get work done on my car at the last minute on the weekend, this place is clamoring to accommodate me and get my business!
Thus far, Mr. Tire in Fox Chapel has proven itself to be a reliable and fast provider for my car needs — we shall definitely be back.