Steven R Crandall, DMD

I recently moved to Pittsburgh, and so I had not yet established health care providers in the area. However, I felt a cold sore coming on one morning, and my usual routine out in Denver was to immediately call up my dentist and schedule an immediate appt for a laser treatment. (If you get cold sores and have never tried this, it works like nothing else ever will! And it’s only $ 80 – about $ 6 for every day you won’t have that cold sore now). However, very few dentists offer this treatment in the Pittsburgh area, and being a new patient, I knew it would be hard to get in for a last minute appt. After trying to get in with Dr. Barber, who I found through a google search, a staff member recommended Dr. Crandall, stating that he was also innovative and might offer the treatment. And yes, he does! Dr. Crandall’s staff was awesome! The woman answering the phone, Babs, was incredibly helpful and got me in ASAP. She even called back to tell me there had been a cancellation if I wanted to come even earlier. I was so grateful as the treatment is not as effective after the sore has swelled (about 12 – 18 hours). I haven’t gone here regularly, but the treatment I received as a new and demanding client (demanding in that I needed an appt that day ASAP) was fabulous. If I decide to stay in Pittsburgh, I will be making Dr. Crandall my dentist!