Tutti Frutti Frozen Yogurt

Terrible customer service! Stopped on the way home for some yogurt during the 4^th game of the Stanley Cup playoffs. Young woman staffing the store was sitting at a table engrossed in her cell phone. She did look up briefly to greet us. When we asked her why she didn’t have the TV tuned to the game, she replied that she didn’t really like hockey. At this point the game was tied at 2! I asked her for an ingredient list, as I am very gluten sensitive, and she responded that they weren’t provided with one. The flavor choices were pretty limited — strawberry, original tart, orange sorbet, Oreo cookies & cream, birthday cake, vanilla, and salted caramel pretzel. I was able to see an ingredient list on my cell phone, and my choices were narrowed down to 4. We’ll be driving to Sincerely Yogurt in Monroeville from now on — better selection, better customer service.

When you first walk in, it’s just like any other frozen yogurt place — bright and colorful.
Of the 10 froyo machines, only 7 had a froyo flavor in them. A decent choice — some vanilla based and chocolate based. I got the cookies & cream (which tastes just like Oreos).
The topping bar was a little lacking, nothing crazy, the usual offerings. I was disappointed to see that there was no fruit toppings besides about 5 small pieces of kiwi. It could have been the time — we went in 30 minutes prior to closing — but still, it was just the sweet/​chocolate toppings that were offered.

The boy working there, not friendly and he was more interested in his friend who came to visit him. The bathroom lock was broken, no paper towels, and a burnt out light bulb. Okay, so what. Me and my nanny babe were there to get some frozen yogurt. Well, Serious lack of topping and some of which seemed just old. 3.5 year old was satisfied with the banana froyo and some sprinkles however. Which is all that mattered At the time. We’ll be finding somewhere different to go next time.

This review is for my second and most recent visit to Tutti Frutti. I remembered it being a great froyo place a few years ago when I first tried it, but it is no longer the same. The day I went, they only had large cups (so if you have self-​control issues like me, you’re going to be paying for a lot of froyo here, at least until they get smaller cups) and at least two or three of the machines were broken (so fewer flavors to choose from). Also, they did not have lids if you wanted to take your froyo to go. However, they do have good toppings (including strawberry popping boba, mmm).
Taste | 4
Atmosphere | 3
Presentation | 2
Service | 3
OVERALL | 3

Beware of the young girl working there. After digesting her food she greeted us. Luckily it isn’t rocket science in what to do in the little dump of an ice cream place. Well, apparently she was sleeping on training day and didn’t know how to use a chip on a credit card. After letting me know my card was no good, I showed her how to use it. Wow, it went through! As I was leaving she yelled at me to just get out. I shared a few choice words of my own, before asking for the owners information. She was unaware of how to get a hold of her own boss, how shocking! Do not go here, no one needs to be treated like this and yelled at in front of a young child. I’m sure just like every other frozen yogurt place, this one will go under, just due to customer service.

I was pretty disappointed by this place especially because it’s owned by the same people that own rose tea café which I love. First, the coolers aren’t even all used. The toppings are lacking and they doubled up on the same toppings in different containers meaning they really lack variety. Barely any fruit at all, most just stale candy. To top it all off the guy working there was extremely rude and just sort of stood there glaring. Didn’t even say hello or anything. Will not be back. Go
To razzy instead

You can concoct any flavor you wish. Absolute craziness! This stuff is great for taking home & adding alcohol to. They should offer nerd topping & sour patch kids.

I brought my boyfriend here for a little froyo date before going to play pinball at Pinbash. I was seriously craving some froyo, and this is the closest location to me. It was also recommended by a friend, so this is where we went.
The atmosphere is so cute. I fell in love with the décor and layout of the shop. It was a little strange to see no one around, but the employee was just in the back cleaning components of the soft-​serve machine. Yay clean machines!
There were a few choices for froyo like cappucino, cheesecake, strawberry banana, blueberry, lychee, plain, french vanilla and SOY (more on this later). I was disappointed there weren’t more flavors or interesting flavors, but alas, I went with cappucino and cheesecake.
The toppings are fantastic too. There’s so much to choose from. I wanted to put them all on my froyo, but I was there for the soft serve, not the toppings.
My treat was essentially love at first bite. It was really good, and for the amount my boyfriend and I got, it was also fairly cheap.
Now, a really big selling point of this shop is the availability of soy frozen yogurt. I am vegetarian now, but when I was vegan, there was little I wanted more than soy froyo. I think it’s incredibly important to offer tasty dairy-​free options. It’s great for the animals, great for people with allergies and great for vegans. Of course, it’s also fantastic for people who simply want to try something different!
I’ll be visiting Tutti Fruitti again for my froyo fix, but I hope to see more flavors in the future.

This is a nice little branch my sister enjoys. Most frogurt places are all the same and just offer different varieties so i have nothing bad to say about any of them. I will say that this branch offers some stranger flavors like lychee that i have never had as a frogurt.
When I was there my sister ordered lychee and cheesecake and i ordered the strawberry lemonade dairy free kind. It was delicious! just the right consistency for eating, not too thick and not too watery. They have a nice topping bar although it was a lot smaller than the one I am used too. It did however have some different items to choose from like cocunut and strawberry yogurt bites.
The decorations of this place are really cool. They have pictures of fruit that are sliced side ways and stacked on top of each other and then they put a swirl of yogurt on the top. It’s a form of art that is very unique for a froyo spot. I also like the the coca-​cola fridge. it’s so retro and fits in so well with the white floor and walls of this place.

Tutti Frutti has set a high bar for all of these other crappy frozen yogurt places that have been popping up recently.
1. The staff is super friendly. They are nice to talk to and always pleasant, whether you’re an adult or a kid.
2. They are great with offering samples.
3. Their flavors are delicious (I love cheese cake — yum) and they have an excellent selection of fruit toppings that are fresh (most other places fall short here).
4. They have deals, which most other places don’t.
5. They have great hours and a convenient location to «swing by.»
6. It’s clean and the atmosphere is great, whether you’re in or outdoors.

Noticed that NONE of the reviews here have mentioned the main selling point for us.
Razzy Fresh does not have dairy free or soy flavors and Tutti Frutti does. That’s all we eat so we haven’t been to Razzy Fresh and I can’t say if Razzy Fresh is good, I can only say it’s not edible to everyone. The soy and dairy free flavors at Tutti Frutti are tasty. Toppings are yummy. The whole package is super affordable.

Tutti Fruiti is better than Razzy Fresh. There. I said it.
Pros:
1. Great taste and flavors
2. Clean!
3. Friendly, helpful employees
4. No CC minimums
5. There are coupons on Unilocal,FB, and other places
Cons:
1. Street parking in downtown Squirrel Hill
2. They rotate flavors. I want dairy-​free and/​or sugar-​free; sometimes I they have one; sometimes I don’t. I wish they had a few more machines and that they had a permanent DF and SF item.

This is what I call a good froyo place. It was clean, affordable, there were a long list of options and the employees were nice.
If you want a good self-​serve froyo shop, you should come here!

We are Razzy Fresh devotees, but when I saw a Groupon for Tutti Frutti one day, we decided to check it out and give it a chance. Let’s just say we were not converted.
The décor is very cute — shiny, clean, and colorful. They have many choices of flavor, and I tasted a few. I wasn’t overwhelmed by the mango or original flavors, but the vanilla was pretty good and very similar to the Razz. They also had a great topping selection for the most part, some creative offerings, lots of random kids cereals, and a fair amount of fruit — but no MANGO! I was super bummed about that. The juicy mango bits are my favorite thing to put in froyo! Sad. My boyfriend was more unsatisfied than me — taro is his favorite flavor at the Razz, and he did not like Tutti Frutti’s taro at all. I tasted it and it was hard for me to judge, since I don’t like taro anyway, but TF’s yogurt was generally less strongly flavored, and had a bit more «fake» sweetness to it.
We gave it a chance, but I don’t think we’ll be back. Why to go Tutti Frutti when, for the same price, you can get some tastier froyo (and mango chunks!) at Razzy Fresh? Razzy Fresh is also about a block closer to our apartment, so the deal is sealed. Razzy Fresh wins the froyo throwdown!

Way better than the razzy fresh down the block in my opinion. Better atmosphere and décor, 60+ clearly labeled, fresh toppings and friendly staff. I’d been wanting to try Tutti Frutti for a while and I just got off a diet, so I loaded up and filled my container with nothing but ice cream toppings! The employee there laughed and said he’d never seen anyone do it, but I recommend it, they were all awesome, and the selection is extremely diverse. My family got the soft serve and said it was excellent too. I’d happily go back again

Purchased a Groupon and came here, thinking it’d be as tasty as Razzy Fresh but NOPE.
Although there are more tables to sit down at, the Taro Froyo just wasn’t doing it for me! They do have a wide toppings selection, which is great… but still doesn’t make up for the MEH-​ness of the froyo.

I think everyone is going to compare this place to Razzy Fresh. But everyone knows the froyo craze began in Korea then to California with PinkBerry and Red Mango. With this heritage, comes the inherited responsibility of great packaging and fabulous interior design. Both of which is where RF fails. I give RF props for being the first self serve froyo place in Pittsburgh, but Tutti Frutti has filled in all the holes RF lacks. Like its predecessors, TF began in California and has the default well designed interior (orange and pillows) and packaging (to-​go tops and cute logo). It has more rotating flavors and everything is sparkly clean.
Here’s where it fails:
–The original tart flavor tastes like non dairy creamer so I always go with taro or lots of toppings when I’m at TF.
–Although it’s owned by the people who own many asian restaurants in Squirrel Hill (Rose Tea, New Dumpling House,.) The managers are all… white? Nothing wrong with that but as a loyal follower of this type of froyo since 2006, I don’t like being told everytime I walk in if ‘i know how this works, do I need assistance?‘
I understand their good intentions and cultural politeness, but it (for irrational reasons) bothers me and kinda ruins my experience. I guess I kind of miss the cold stares and silence of my asian counterparts.
One perk I forgot is that they don’t have minimums on credit cards!
($ 5 min. at RF)

Eh? Basic frozen yogurt place. I prefer razzy fresh.

I never would have thought that Squirrel Hill was big enough to have two frozen yogurt shops, but as a neighborhood resident, I do like having options.
Tutti Frutti feels roomier than Razzy Fresh on Murray. When the weather’s nice, Razzy Fresh often has a line going out the door, but Tutti Frutti seems like it could accommodate more customers without people spilling out onto the street. The basic range of flavors is the same at both shops: a tart flavor, a chocolate, a taro. Both shops rotate other flavors.
The service at Tutti Frutti has been friendlier to me – employees greeted me, and asked if I needed any help with the dispensing machines. Service at Razzy Fresh isn’t bad by any means, but more reserved. One downside to Tutti Frutti, however, is a lack of mochi bits at their toppings bar. I’m not a Fruity Pebbles kind of girl – I want my fresh fruit and mochi.
In the Squirrel Hill Fro-​Yo Battle, I’m calling it a draw between Razzy Fresh and Tutti Frutti for now.

I was excited to try Tutti Frutti for the first time since I last had it in Ellicott City, MD. I’ve already had Razzy Fresh many times since I moved here, but here are some pointers about Tutti Frutti. I’m too lazy right now to put this down in paragraph form.
— there are 10 flavors, most of which rotate. razzy fresh must’ve realized when tutti frutti decided to come to town, that they would have more flavors than the 6 razzy fresh originally had. On the murray ave location, razzy fresh shifted their whole counter space/​toppings table over and shoved in 6 more flavors, giving them a potential total of 12 flavors to offer customers at one time. i don’t see tutti frutti having the ability to expand to 12 flavors. most of the time, however, razzy fresh does leave 2 or more flavors off, so i guess this is a draw between the two.
— razzy fresh often gives me yogurt that’s a bit too liquidy for my taste. this could be because demand is high, and i dispense the froyo before it’s ready. tutti frutti’s froyo today was quite the opposite: the froyo was colder, almost a little bit too cold. this could be because there weren’t as many customers, but based on past experiences, tutti frutti does better in preparing frozen yogurt at the right consistency.
–tutti frutti has more toppings.
— price is currently the same as razzy fresh. they gave me a 10% discount, however. it could have been because their register was temporarily down for 4 minutes and they said that they needed to wait to get the register working before they charged my card. however, they also mentioned that if they hadn’t gotten it working by the time we finished, the froyo was on them. too bad it started working before we left. just kidding. :)
–the natural fruit flavors taste better here. you can actually see the kiwi seeds in the kiwi flavor, and the mango has a more natural taste to it.
— they currently don’t have a loyalty/​rewards program, unlike razzy fresh. i hope that even though it’s a franchise, they can start some rewards program up!
i’ll be back, simply because i like their flavors and their consistency better. it was their first day, and based on the amount of used cups in their trash can, i think they got a fair audience today. try it out!