I rented Kathey’s RV(Damon Daybreak 2010) for a month, about two months ago. Prior to the trip, Kathy was really responsive and helped answer all my questions and clarify any uncertainty with the rental. Then, on the day of the pickup, everything went smoothly. Kathy came prepared, with a folder containing all the things I needed for a successful trip(it was my first RV trip), including handling of everything, maintenance, tips on parking and even shopping, just everything. We went on the trip, and it was just a blast. We didn’t have a single mechanical issue. And the RV was really wonderful, very accommodating — Kathy made sure we have EVERYTHING for cooking(pans & pots, dishes, cutlery, boxes, bowls, etc.), relaxing(chairs, bbq), and sleeping(blankets, pillows, covers, sheets, etc.)). Our trip was a big success, thanks to Kathy. BTW — we were 2 adults, a 9 year old, a 3 year old and a six months baby and the RV was perfect in size for us(we could have probably fit one more person comfortably). We drove about 3000 miles in CA, AZ, UT, NV and didn’t have any issues with cold or heat or driving up or down mountains. Lastly, when we returned the RV, Kathy had to change the meeting location and rented a car for us for the day to make sure we wouldn’t have to pay extra ourselves. A great RV and a great owner. I highly recommend.