Elite Auto Center

I am very happy with this shop. They did an amazing job getting my 1jz lexus sc300 back on the road! Luis is a very honest man and is very experienced, especially with the 1jz engine. Highly recommend you go. I was just about to give up on my car. But was told about elite auto. They were able to help me out so much. Again I am very happy with them. Will defiantly be going back!

I took my car there when the previous owner had it under a different shop name was disappointed when I found out it changed owners. That being said I took my car there & Luis the new owner helped me out. He was very professional & seemed very honest. He fixed my car correctly in a timely manner & his prices are very fair.

Well said, cousin of Luis. I am not related in any way. Went initially for retrofit of better audio and DRL’s on a 2005 Acura MDX. Was so impressed that I went back with cars from our «family fleet» another 5 times. Excellent service every time.
Luis is a trustworthy owner and his crew is very competent. They are fair, reasonable, and quick. My own opinion is that we should value vendors like Elite auto center. I know I do.
Luis is professional, honest, and hard-​working. His «car side manner» is exceptional. His personality and welcoming manner won me over quickly. Try him, you’ll like him and even your car will thank you with better performance and/​or good looks.

It started with a «Do you hear that?» while driving home one night.
It was a sputtering just loud enough to question, faint enough to dismiss. The vibrating over 30 mph was a nice foot massage. The car jerking violently in to gear pulling away from every stop kept you awake if you were driving late. No, it wasn’t normal, but when cash is tight it’s easy to try to look on the bright side of glaring car issues. And completely ignore things like the «Check engine» light.
Soon enough, my husband and I realized that we had to yell to make ourselves heard over the noise. Then the car failed the emissions test the first time. The Toyota was crying for help in many not-​so-​subtle ways. Optimism be damned, we needed to pass that emissions test if we wanted to renew the license plates. So, we went to a shop in the city who let us know that they couldn’t do anything because the computer in our car was recalled by Toyota.
Enter Elite Auto Center, My cousin owns it, which is how I know about it, but we never went because the car issues we’ve had in the past precluded us from being able to get the car out to Plainfield. This time we could finally go out there. If we had to spend the money, anyway, why not support a small business? We made an appointment.
Luis took in the «patient» and determined that the computer was causing the violent jerking (gear shift timing issue controlled by the computer) The diagnostic post computer replacement revealed the codes reported at the emission testing center were part of the glitch & that they were never an issue. The check engine light was also extinguished.
But there was still the shaking and deafening issue to address. We were invited in to the garage and we were walked through the issues: A (very) worn wheel bearing and a few other loose/​worn arms by the wheels. If my cousin actually reads this he’s going to laugh at me because he explained it so clearly in layman’s terms and I am spacing on the exact terms, even though I even held the worn bearing in my hands & completely understood it at the time.
He let us know that there were other minor issues that didn’t need attention now.
While we waited, a very sweet woman was waiting for her brake pads to be replaced. The mechanics were kind enough to also touch up a scratch on the house for her & other minor repairs. So, we weren’t getting a red carpet treatment. We were getting the regular great service his customers always get.
When we got the car back, we were stunned. The shaking & noise stopped. We could talk to each other instead of yelling. I forgot cars could be this quiet. We drove home in a SERIOUS storm and the car handled beautifully. These mechanics are pros.
The next day, Luis followed up with us to see how the car was doing. I was happy to report that our car feels like it’s almost new. That’s some amazing customer service.
PS
*I struggled disclosing that the owner is my cousin attached to a 5 star review. The struggle wasn’t because Elite Auto Center doesn’t deserve it (they really do), but because I didn’t want that family association to discredit this review in anyone’s eyes. But then, I would feel very wrong NOT mentioning it. Thankfully, my angst is relieved by the fact that this review only exists because husband and I were paying customers in need of some serious help for our car & we were really, really happy with our experience.
Truly, I’m so stinking proud that my cousin is an honest, capable mechanic that I would take the car to Elite Auto Center even if we weren’t related.