TCBY

Totally agree with Steve R review. Omg. Owner was beyond rude and condescending.
If he thinks Plainview customers can be treated this way… he is in for a rude awakening of his own… We were speechless after his behavior. Not even going to share what went on, but will never ever go back here..

I’m sad that TCBY is now self serve. I’m happy that the soft serve hasn’t changed. Something about making your own ice cream is boring and I usually don’t frequent those places. But I missed some good fat free deliciousness. I’ve been to this location a few times. The staff is pretty attentive. The location is clean. And boy oh boy the prices are high! $ 12 for two mediums. Unreal. But my belly is happy!

So it FINALLY started warming up! Which has put me in the mood for ice cream, or better yet, frozen yogurt! Low and behold, there is a TCBY in my sights! All of a sudden I am Dorothy in the wizard of Oz. I see a yellow brick road leading the path, oh wait, that’s the glare of the sun on the roads with the melted snow!
So I walk in and the place is not that busy. Yes! Everything here is self server, and they have everything for everyone! They have non dairy, fat free, and sugar free flavors. I chose to mix it up with white chocolate macadamia, and toasted marshmallow! Also I need to find out where they get there fruit from, OMG! So fresh and ripe! I topped it with strawberries, and bananas! The cashier was very friendly. So glad I went, and will be back VERY soon!

This Tcby location is self serve. I was in the area so I stopped by here for dessert. The store was empty and the employees only cared about chit chatting amongst each other rather than helping out their only customer. I asked for a sample and I felt like it was such an inconvenience for her to give me a taste. I still wanted to try other flavors and she did not offer. Instead she got back to her conversation with the other employee which was annoying.
Despite the bad customer service the frozen yogurt was top notch. I got 11 ounces of their thick and delicious white chocolate mousse and I loved every bite of it. The yogurt was super pricey. My total was almost $ 7 but it was worth it.
They carried the standard Tcby flavors I see in most stores (white chocolate, golden vanilla, strawberry, cake batter etc). Toppings were nothing to write home about. The one thing I really liked about this location was they had very small cups to serve your yogurt in. In other stores the cups are normally huge. They did not deduct the cup size from the total like they do at 16 handles.
They had plenty of free parking in their lot and no bathroom unfortunately.

SOOOO happy to now have VEGAN fro-​yo options!
This particular location is always stocked with toppings and always clean!

TCBY is an underrated place to meet for healthy and yummy fro yo. The atmosphere resembles most other typical fro yo places like red mango being fun and colorful. There aren’t many seats available (3 tables) but it’s usually not very crowded. Great flavors!

This place is really good and the staff are really helpful. Love this place and will always come back.

Nice clean yogurt shop. Self serve only. I went there for the almond milk yogurt they advertise it tasted like frozen water crystals. Their milk bases products were good. With all the yogurt shops around Plainview it seems to just blend in. No WOW factor,

Another yogurt-​bar red mango look alike. What happened to the old TCBY? They remodeled this place to look like a weird nightclub. Well now I guess you gotta compare this place to the other hundred and expensive yogurt shops.
This place does have a large amount of topics. More then others in the area. However they do not have as many or as interesting of flavors as places like 16 handles.

Wonderful experience, the staff was polite and helpful. The store was immaculate. There were so many flavors to choose from. They had all my favorite flavors. The topping bar was loaded and super clean in comparison to most self serve yogurt stores I have been to. well done Kudos. I will definitely be going back.

This store is one of the best looking I have seen. The interior was colorful and bright and the fro-​yo was delicious. There is a massive amount of toppings to choose from and a multitude of flavors as well. The woman working at the time was very helpful to me since I had never had fro-​yo before. She was patient with me and helped me by yelling me some good flavors and toppings to go with them. I would go here again just because of the kind and courteous help I received. Overall I thought this store offered a great customer experience and I would recommend it to any of my peers.

The owner of this store needs to go back to school and learn how to treat customers. I’ve never been called out before in front of other customers for using an expired coupon. And then to tell me that «I’ve obviously not been to the store in six months so why should we make an exception and honor this expired coupon». After telling him every other competitor accepts their own expired coupons he goes on to say 4 or 5 times nice and loud «everyone wants something for free». Come on… there are 5 other yogurt and ice cream places within a mile and this is how you treat your customers. Last time we’ll ever go here.

OK to be honest I never made it inside the store. I’ve been going here occasionally for probably for the last 10 years, so when I pulled up tonight I didn’t even recognize the place. It recently was remodeled and there were much less seats, to make space for the new self serve and toppings bar. There was a line almost out the door and that meant I’d be waiting just to sit down, as all of the 3 or so tables were taken. I knew my yogurt might be melted by the time I sat down, so I left and headed down the road to Yogurt and Such which had much more seating and wasn’t a madhouse.
Apparently the owners are doing well with their new Red Mango wannabe look, but I think I’ll pass. What good is a fancy self serve and toppings bar if there’s NO WHERE TO SIT DOWN? They didn’t have the space for that look, but some people I guess dont mind waiting, crowds, and standing for an eternity. I definately wouldn’t reccomend visiting in summer, maybe by winter the crowds will have thinned so I can come here again.

Love the yogurt… Store is modern looking and not crusty like most tcbys! PLUS IT’S SELF SERVE! god bless…

What happened!!! They had a complete makeover. My friends called it a night club — flashing lights and all. No more classy TCBY. The owners have definitely been eyeing the other fro yo joints. What is happening!
45 cents per oz. (I believe) and a sufficient amount of tables for people to sit and eat. Completely self-​serve. A lot of fat-​free options but I thought that the froyo itself wasn’t great; it melted really quickly? There are tons of options for toppings, though. It’s tall enough so little kids can’t dump everything on to their bowl, that would be sweet overload chaos.