Chick-Fil-A is so good, most of the time. Today, I got a lemonade that tasted like soap. While I appreciate that they do in fact clean their machinery, I am hoping that this won’t cause an upset stomach as soap can do. I tried to make them aware via e-mail, but that portion of the website was down, so I called to let them manager know. She laughed and said she’s check things out(which I’m hoping she did). She thanked me for the heads up and hung up. I can’t get a free lemonade(without soap) to make up for the whole one that I had to throw out?! Oh well. I still enjoy yourself Chick-Fil-A. Taste your drinks before you leave!
T Y.
Évaluation du lieu : 2 Farmer's Branch, Dallas, TX
@ 10:15AM, I ordered a chicken biscuit and the chicken was cut in half. It was not the typical size. Had to wait too. I thought breakfast was served through 10:30AM?
Samantha L.
Évaluation du lieu : 5 Plano, TX
1. I cannot say enough good things about Chick-Fil-A in general. I respect the fact that they focus on quality of the food and stellar customer service.(Yeah, the closed Sundays are annoying, but I can understand it, I guesssss). They have made every improvement possible in the name of customer satisfaction and productivity. Long drive-thru lines? We’ll stick a person with a tablet out there to expedite. Parking lot too crowded? We’ll put orange cones and signs to help direct the traffic. Wrong food order? We’ll get it replaced in a jiffy. It’s a very well-rounded establishment with systems that WORK. 2. I cannot say enough good things about this particular Chick-Fil-A and its staff. The managers are wonderful. They have remarkable facial recognition and are aware of their repeating customers… and I only come here once every couple weeks(I swear). That’s a lot of faces to know! Most Chick-Fil-A’s around here employ a buttload of high school students, so service is typically adequate at best. The staff here, however, need to be commended for going above and beyond. Always a smile, always polite, and always genuine. Way to do chicken right . –xoxo
Kirtna C.
Évaluation du lieu : 5 Irving, TX
How can you resist Chick Fil A? I came here one morning for their breakfast biscuit and their sweet tea. The service was fast and they were very nice, plus there was not a huge line in the mornings here.
Dionne R.
Évaluation du lieu : 4 Salem, OR
I live in between two Chick-fil-as and for some reason, the food tastes better here. I don’t know why and I’m not asking. I always get the same thing, nuggets and waffle fries, and they’re just better here. Staff is always welcoming and pleasant as well.
Jack H.
Évaluation du lieu : 3 Dallas, TX
This Chick-fil-a has a great team. Always get good service. Sometimes the chicken may have tumors and the staff is more than happy to replace; however, the owner isn’t as willing to satisfy his customers. Josh Ding owns this store and on two different occasions he has reluctantly replaced orders that were done incorrectly. If a chicken sandwich is all fat, I think you deserve to have the meat you paid for — Josh Ding… Not so much. I had an encounter where both, my wife’s and my, chicken biscuits were all fatty and full of gristle. The manager I spoke to took my name and said they’d replace my meal. When I went back the next day, Josh Ding said, «no way, you just want free sandwiches.» WAT! I was pissed, I already paid for what I was asking for. I left vowing never to go back to this Chick. But as I was about to drive away I got a knock on my window. One of the managers who recognized me as a frequent customer apologized for her owner’s behavior and immediately replaced my order I had gotten the day before. All in all — if Josh Ding wasn’t an insulting prick to me I’d given this store 5 stars. Luckily Ding hires good employees. I hope he can keep them.
Dee Y.
Évaluation du lieu : 5 Houston, TX
No complaints from me. Fast, friendly service. And of course who can say no to Chick Fil A? It can get crowded during dinner hours, so I avoid the drive thru lanes and just walk in.
Tony S.
Évaluation du lieu : 3 Arlington, TX
Any other place, I would have given 4 stars, but I guess the bar is set a little higher for Chic-Fil-A… Food was good, staff was friendly and efficient. But it seemed like the tables were a little dirtier than most other locations and the service wasn’t as good. Hopefully I just caught them on an off day?
Kelsey S.
Évaluation du lieu : 5 Carrollton, TX
Love this location! It actually might be my favorite. The drive thru workers are always smiley and nice(it’s their job, I know, but it’s worth mentioning ok?). I love that they make the long lunch line go by quickly by having workers stand outside and take the orders electronically. I also like that there is very consistent quality at this location at all times of day!
Stephanie H.
Évaluation du lieu : 4 The Colony, TX
I like this chic fila because they are fast at making your order. The chicken sandwiches are really good and so are the fries.
Sherry R.
Évaluation du lieu : 1 Plano, TX
Customer service sucks, the employees forgot my daughters food. If it wasn’t for me getting up and asking them why is my order taking so long I would of waited 30 minutes.
Bill P.
Évaluation du lieu : 5 Frisco, TX
EXTRA, EXTRA, EXTRA well done strips are spot on! This is probably our favorite location… Not as many little kids. Decible level does not require the ear plugs :)
Ali A.
Évaluation du lieu : 4 Plano, TX
One of the best Chick-fil-A locations in town! Service is always top-notch and quick. I love that they have an additional person stand outside during the lunch rush and take orders for the cars sitting further back– really gets the line moving quickly. No matter what you get, don’t forget the famous Chick-fil-A sauce– it is a sauce from the Gods.
Lorri G.
Évaluation du lieu : 2 Carrollton, TX
Really guys? Went through drive through and got all the way home to see I didn’t get my sandwiches. Had to drive all the way back … Of course they were apologetic and promptly gave me sandwiches however now when I get home our fries which they did give me 20 mins ago will be nasty cold. No other offer of compensation for the meal? Disappointed chick Fil A.
Reba G.
Évaluation du lieu : 4 Dallas, TX
I love chick fil a, everyone always seems to be in a good mood, and each time you say thank you, they always respond with«my pleasure.» I think one time I said thank you like 3x’s. I love their chicken, and I love that they have options of sandwiches, salads or wraps. If I want to be bad, I love their chicken biscuits, put some honey on it, and it’s FABULOUS!
Sarah H.
Évaluation du lieu : 5 Plano, TX
My very first experience with Chick-Fil-A was last week on July 13th called Cow Appreciation Day. If you dress like a cow you get a free meal :-) We went as a family and had a GREAT time. It was a party inside with balloons and everyone dressed like cows. The chicken has a very flavorful taste! Not a fan of the fries but my son sure was. Kids meal came with a storybook instead of a toy. I like that!
Grace K.
Évaluation du lieu : 5 Plano, TX
LOVE me some Chick-Fil-A!!! My very first Chick-Fil-A experience was at this location and what can I say… I fell in LOVE with this place! Why don’t they have this in the bay area!!! Why is it only in socal or in the very northern parts of cali!!! gaaah… Thank goodness I can now have ALL the Chick-Fil-A I want: P yum yum yum I love everything on their menu. their chicken strips, their chicken sandwiches, the kid’s meal, and their sauces are to die for! Love the chick-fil-a sauce(my favorite) and the polynesian sauce. I like to get a couple of extra to save in case I’d like to use it for other foods because it’s that good! I think I’ll have some today :)
Rosie O.
Évaluation du lieu : 2 Carrollton, TX
This location is on my way to work, so I frequent it pretty often. This time I was very disappointed. First off the lady @ the window didn’t fasten my coffee cup all the way and burnt my hand as she was handing me the cup. It spilled all over the outside of my car and didn’t even get an apology or a napkin to clean it up. She then continued to prepare 3 other orders before handing me mine. I was at the window for almost 10 minutes. Then to finalize my morning visit she kept my debit card. I was so flustered I didn’t realize it until I got to work.
Shannon R.
Évaluation du lieu : 5 Austin, TX
Except for Sunday closings, the disappointing spicy chicken sand and hating waffle fries… I really love this place. Spending half your lunch hour in the drive through is worth it. That’s what game apps are for. And everything I order is $ 3.02 or $ 5.02. Weird!
Gabrielle L.
Évaluation du lieu : 5 Wylie, TX
Love me some chick– fil-a If you haven’t been to Chick-fil-a you have to give it a try. Their quality of fast food is so much better then any other I have been to. The chicken nuggets… plump white meat chicken. The fries… Waffle type, oh so good! Another thing I love? they have diet caffeine free coke!