One of our AC units went down about 3:30 in the afternoon. We were visiting our grandson in Allen Texas while our son and daughter in law were in Stockholm. Had no idea who to call. Checked Unilocal and Collin AC was the closest to his house. They were here within the hour. Our technician, Colin, was great. Explained everything he was doing. We lived in Alaska for over 50 years so I am no expert on AC units. The diagnosis was a bad fan motor which I had suspected from the noise. He quoted about 650.00 for motor and labor. The supplier had closed for the day so we set it up for the next morning. They called us then before coming out. Colin had taken the time to research our unit and found the motor was still under warranty. It was installed when the house was built in 2006 so warranty never occurred to me. Total bill: 267.00. My son has 3AC units and now a permanent company to service them. Having been a builder for 22 years I know companies like Collin AC are hard to find.
Kenya F.
Évaluation du lieu : 5 Plano, TX
Exceptional customer service! Same day appointment. No price gauging thank you!!. You have saved me two summers in a row. I was unable to replace my AC and Collin Air got me up and running again. Thank you