Peek’s Carpet

We needed to remove the carpet and tile two small upstairs bathroom. The total square footage was 67 square feet. Went to Lowes and was quickly assessed a $ 16 EPA fee for «possibility of lead paint» and a $ 35 fee to come out and provide an estimate. The estimator would not provide me a copy of the estimate and was told I would have to get that from Lowes. I then was given so many figures by Lowes, it is hard to believe the two rooms were what I wanted an estimate on. The total cost ran as high as $ 1200 and it appeared that it could go higher with additional «add ons» as the work progressed. This had the appearance of a «bait and switch» operation with a second party outside of Lowes being involved. We knew something was badly wrong so we headed out for a second opinion and stopped at Peek’s Carpet. There we presented our measurements, the same as we had done at Lowes. We picked out a tile and the salesman gave us a firm price right on the spot. It was more than $ 300 lower than Lowes and perhaps as much as $ 500 less than Lowes had we let them come. There was no $ 16 EPA fee and no $ 35 trip charge for an estimate. The tile was ordered and the installers came just seven days later. Their work was excellent and several have commented how nice the floors look. We are well pleased. Great job at a great price and with honest –and real estimates. This is the way a flooring company should operate.

My family and I visited the Frisco, TX location and was treated very rudely and racist by the sales associate today. He literally told us that we should shop somewhere else because they only sold name brand and insinuated we couldn’t afford it. This only happened after showing him pictures of our 3400 square foot house and where we wanted to place hardwood on 900 square feet of it. He was totally shocked and immediately started saying condescending statements. I will NEVER EVER shop at this place AGAIN and WARN everyone to stay away from this place.

My husband and I cannot thank Bill Ferron of Peek’s Flooring for helping us with our flooring needs. When we walked into the store on Saturday afternoon, we told the sales person that we were moving to California and were just there to look at carpet samples. As we floundered to find what we had seen online, Bill came to our rescue. He not only explained the types of carpets available, but also the differences in quality and warranties. Then I asked him about vinyl options for our bathrooms as hardwood floors are not allowed by our HOA. He showed us some incredible alternatives in laminate and vinyl. My husband and I left that day thinking — Wow, that was a really nice guy who went out of his way to be both helpful and informative.
He’s a great salesman but more importantly a great person who is helpful — which as a salesman will ultimately bring Peek’s Carpet more business!