Southwest Allergy & Asthma Center

First off let me say that everyone at Southwest Allergy is amazing! They are all so helpful and caring from the doctors, nurses, to people who work the front office and the lovely ladies that give me my shot every week.
I have suffered from chronic sinus issues for a long time and was looking for a second opinion to all my problems. I saw Southwest Allergy on Good Morning Texas and decided to give them a call to see if they could help. I ended up seeing Dr. Roshni Foster and she has been such a HUGE help with getting me on the right path to living with less sinus infections. She always takes her time with me and listens to what I have to say. She referred me to a wonderful ENT and has worked with him to help me get better. I can not thank her enough for all of her help.
I have also referred family to Southwest Allergy and they have become patients of Dr. Foster.

I have never felt compelled to write a review until now. The office staff and nurses at SW Allergy Clinic were wonderful but I saw Dr. Foster and was incredibly disappointed. I told her the lab I wanted ordered per my dietician’s request. I told her I did not want or need a skin test but she kept pressing for it, told me my dietician was wrong, and spent more time talking about her own credentials rather than my food allergies. She was very rude, defensive, and made me uncomfortable. I felt like I was doing something wrong by requesting this test so I caved and got the skin test. As expected, it came back negative for everything. All in all, I highly recommend not seeing this doctor unless you enjoy being taken advantage of (or if you’re dying for a skin test, hah!).

I was referred here for my awesome (not) reaction to something the past few times I’ve been to Mexico and DR. It’s always something different… the reaction to DR was really great. My arms and legs swelled up to twice their original size… I looked like the Michelin Man.
I decided to finally make an appointment and figure out a game plan before planning any trips anywhere outside the US and yesterday was my lucky day. First of all, let me start by saying the ENTIRE STAFF is so incredibly friendly! Upon my arrival, I was immediately greeted by literally every one at the front desk… it was overwhelming… in a good way! I had already filled out my paperwork online, which I love, so only waited about 2 minutes to be called back.
Dr. Van Wagoner was super attentive, asked a series of questions, and had an awesome sense of humor the entire time. We opted out of the Allergy test and he was even able to tell me why my skin is so sensitive and has such a gnarly reaction to things as simple as taking off my jewelry. The entire appointment was flawless from start to finish, and I feel so good about the preventative treatment plan given to me. Beach vacation here I come!

Dr. Roshni Foster is so caring. She makes you feel comfortable during the entire visit. She answers all my questions thoroughly. I highly recommend Dr. Foster if you suffer from allergies or want to find out what allergies you have.

These guys are great! I’ve been a patient for nearly 2 years now, and have had great success with my immunotherapy.

This medical center has been the best I’ve been so far. First, as weird as it might seem, the «cowboy» decoration makes you forget that you’re in for a medical visit, and the rest area is so spacious, with wood floors (thoughtful!) and lots of windows, it almost looks like a classy steakhouse, which I dig. The front desk staff is really polite; there was never a sour or annoyed face anywhere (like the norm in other places). They work with appointments, and you actually get called on time. The exam rooms are nice and well equipped; they even have boxes full of toys for the kids. Dr. Belinda Graham is great. She actually takes the time to listen to you and talk to you, and really seems — or genuinely is — concerned about your well being. Nothing felt rushed; her questions were thorough; and the allergy test was quick (20 minutes, they even put a timer with an alarm) and painless.

as someone who works in healthcare (and for a singularly exceptional group of physicians), i’ve come to expect a lot from providers. and here’s the thing: the healthcare field has a miserable reputation. you know what i’m talking about. you are thinking about the long hold times on the phone, the bored receptionist who tells you in an expressionless, unsympathetic voice to leave a message for the nurse, the doctor who keeps you waiting for an hour, and only deigns to spend 8 minutes with you.
luckily, i did not find any of those pitfalls at southwest allergy & asthma center (swaac is a genuinely terrible abbreviation, though).
recently, a biblical plague swept my house. and by my house, i mean just me, because boyfriend was unscathed and in infuriatingly good health. whether due to an unknown allergen or the confused sadism of my own immune system, my life became a 5-​day misery parade of hives, itching, and swelling– replete with horrified weeping at all hours of the night.
the ER discharged me with a toddler’s dose of prednisone, and i continued to bear resemblance to lizard people, suspicious and terrified of everything in my office and apartment. i called my primary care physician’s office and begged eloquently for an appointment. i was directed carelessly to voicemail. i called another doctor and was rebuffed with a brusque «we are not accepting new patients.»
finally, i googled for allergists in my area and found southwest allergy & asthma. i might or might not have actually cried a little bit while giving the receptionist my insurance information over the phone. she was warm, understanding, and scheduled me for a same-​day appointment, giving me instructions to fill out new patient paperwork online.
here’s the remarkable thing: i showed up, nobody shoved a rusty clipboard with an encyclopedia of privacy notices at me, and the nurse (or medical assistant?) called me back on time. she even pronounced my last name correctly, which makes this a literal first in my life.
dr. van wagoner had excellent bedside manner– exceptionally warm and affable. he could’ve berated me for being so miserable over hives, but instead he sympathized and told me it was about quality of life. he took me seriously, took my allergy seriously, and focused on ways to get me feeling better and distinctly less lizard-​like immediately. he even presented me with some medication options and allowed me to make decisions, which i deeply appreciated. the amount of time he spent with me absolutely exceeded my expectations, and i couldn’t have been happier with his practice.
a particularly nice touch that i was impressed by– an embossed folder with a typed list of my prescribed medication regimen, physician’s orders, and a convenient list of lab locations in the area for my blood draw. i wish more medical offices could be this organized and thoughtful in their checkout process (every time i leave my primary care office i’m jamming an illegible prescription, pamphlets, and checkout receipts into a purse that eventually crushes loose paper into forgotten debris).
oh, and soon after the first round of medication, i was completely hive-​free, able to sleep through a night without contemplating suicide, and regained normal human skin. thanks, dr. van wagoner!

Honestly, one of the best doctor’s office experiences I’ve ever had. Minimal — if any waiting — which is a tribute to good scheduling (and conscientious doctors). Drs. Van Wagoner and Foster are both extremely smart and approachable, and won’t ever rush you out of an appointment. The office staff even place a QI follow up call after each visit to make sure things went well. It’s sad when you can’t take the best doctors with you when you move!