If you need Customer Service, this is not a place to dine! I went there and hardly anyone acknowledges that a customer walked in. I ordered my drink and appetizers after literary begging for a menu. When it came to bill me they had overcharged me! I called for a manager and his first words out of his mouth was, «are you ready to check out?» Worst service ever. Great food though. It’s TGI Fridays! Be warned.
Hanna N.
Évaluation du lieu : 1 Plano, TX
Shit I hate expecting to have a good night after a along day of work but TGI Fridays took the cake tonight. My waiter Brandon was no exception he tried his best but lack of knowledge and self pride stops him from being a good waiter. Our food was ordered by 9:17 and did not hit the table till 10:06(not busy for that to happen) Brandon said to be patient it was almost ready I got a Long Island ice tea that was weak and bitter I think the lemon was old. The cheese stick where great my kids loved there Mac and ribs when it came out. My steak was over cooked in sorry I like it mead-rare but it was hard to cut and looked dry so I did not eat it. But I have a dog at home that love it and the rib bones. I paid for my ticket then said something to Jack the manager who looked like he would have tried to make the situation better earlier if the server would have mentioned it. I was not trying to look for a free meal which is why I paid for it but a waist of money heading to Chilis with my favorite waiter Kc thank goodness
David R.
Évaluation du lieu : 2 Plano, TX
Just picked up the worst Cobb salad I’ve had as a to-go order. Almost no toppings. I posted a picture here.
Joel A.
Évaluation du lieu : 1 Plano, TX
I took a date there for weekday lunch back in Oct. and it was a disaster. Date’s hamburger showed late and up cold. I ordered a Cobb salad that was OK, but I got to hear about the hamburger, then to have the waitress send the manager to «comp» the burger in an attempt to please my date. At 45 mins on a weekday lunch we had run out of time and there was no fixing it at that point. Thanks Fridays for extra points with the date when it was me that wanted to go there. Then I thought I would do the Cobb salad tonight, but alas it was a worse disaster. A partially cooked piece of chicken, half cooked, half raw but warm. Grilled but cooked only on one half of one side. How did you do that? It had some grill color to it so as the waitress pointed out it was not microwaved badly? Are you cooking half frozen chicken on your grill? Anyway, I paid in full as I am a stubborn and want what I used to get, not some half ass attempt or comp’ed food that is neither worthy of billing or eating. So here it is… I let corporate know, and I will be back, Don’t take crappy delivery as an excuse for service. Give feedback directly to corporate if you like your restaurant but have an abysmally bad experience. Then go again, and see what is what. This is a real review by the way, my ticket is #1637 from 6:30PM on January 26th, and I mean business so get your stuff together Fridays and bring me the Cobb salad I am used to getting. Corporate contact for Fridays is:
Hailee M.
Évaluation du lieu : 5 Austin, TX
The bartenders there are so friendly, attentive, and deliver your drinks very promptly. Joe, Candice, and Allen are who I usually see and I always receive amazing service :)
Walter G.
Évaluation du lieu : 4 Euless, TX
Known this Fridays for 15 years for some reason haven’t checked in here. Unlimited appetizers for 10 is a fun way to done with a group of friends. Share all of them between the group thru keep Em coming all night
Natalie F.
Évaluation du lieu : 3 The Colony, TX
I typically hate all Friday’s but this one was good. The only reason I put three stars is because Friday’s is gross. I came here with my family for a birthday and the service was great. We had a large party and they had no tables for us but within 5 minutes they seated us. Somehow they made it happen. The waiter was very friendly and patient plus he had a personality. I don’t love Friday’s menu selection so I had to kind of tweak it a bit to have something to eat and drink. The waiter was totally cool with it and made it happen. I just wish they would put more healthy items on the menu and some cocktails that are not super sugary! 5 stars for the waiter and management 3 stars for Friday’s
Poonam B.
Évaluation du lieu : 3 Richardson, TX
The food here seems like it is packaged and when your order is heated up and brought to your table. It’s not terrible tasting, but not great either. The only reason it gets three stars because of the Pink Punk Cosmo. The bartender brings you a glass filled with cotton candy and then pours the drink as you watch the cotton candy disintegrate. It tastes fantastic. Good work on this one, Fridays.
Larry P.
Évaluation du lieu : 3 Little Elm, TX
Food seems the same no matter your order. But it doesn’t taste bad, just boring.