Willow Bend Pediatrics

We had a bad experience with the first Pediatrician we took our daughter to. I found this office through great reviews online. Our daughter sees Dr. Frank, and he’s fantastic. He is so kind and gentle, as well as all the nurses.

Horrible first impressions. Not at all welcoming to new patients. I ended up going with a different pediatric office due to the obstacles in scheduling a first appointment with this office. My child needed a wellness visit, and the office refuses to even schedule something until all prior records are released and received in their office — which I was okay with. My frustration was in having no clear guides as to next steps once the office receives the information. My child’s former practice told me they had released the information yet when I call this office they continue to deny that they received anything and said that I would just having to keep checking back with them to confirm they received my child’s medical information before they will schedule an appointment. How about they call me to confirm receipt so that I could schedule an appointment? Based on this experience, I do not recommend them.

1 star for office staff. Horrible appointment system. No reminders before the appointment. Once the appointment is set and confirmed over the phone, their system does not recognize if there was an appointment made ever.
We have two kids and it is not easy to miss work (dad) and miss school (mom) and bring kids to the office in order to find out that we do not have appointment in your system when your office called a week earlier and confirmed our appointment. very frustrating.

We love Dr. Sickler. She’s by far the best pediatrician my children have ever visited. She doesn’t rush us, always asks if we have more questions, and ALWAYS takes the time to give us complete attention and answers. Great staff, great office, great location, and overall just great people!

My girls have been seeing Dr Michaels since they were born and she’s super nice. Everyone is professional, the office is always clean and the nurses are always friendly and informative. They have plenty of handouts for whatever your kids illness or behavior problem. Our friends also go to this pediatrician office but see a different doctor but they are just as happy as we are.

Awesome office with little wait time and great doctors! We LOVE LOVE LOVE Dr. Nguyen, who was great with our child with severe sensory issues. She is now our regular pediatrician. We have also seen Dr. Michaels, who was amazing as well.