Steak ‘n Shake

I’ve been there late at night when virtually no one else is there and had a long wait for the food. Not the fault of the server, who was very attentive (why wouldn’t she have been, the place was empty), but even still, she was very nice and apologetic about the wait, which was the worst part of the experience.
Food was decent. Better than most fast food for a cheap price, but compared to top quality burgers, they are exceedingly average. The shake I had melted absurdly quickly to the point it began leaking over the cup.
Average experience on the whole, though I’ll likely go again.

We were seated immediately upon entering things, Megan our waitress took our drink orders immediately. When she came back with our drinks she took her food orders, and our food was out within 5 to 10 minutes. It was all hot and delicious, my kids milkshake was also delicious.
Second visit, seated immediately drink orders taken. Blah… I was charged for guacamole side that had no flavor. Burgers were good, nothing to brag about.
Went to Arby’s after so we wouldn’t starve later.

Every time I go here, I get the Chili Cheese Dog and a burger, usually the same one. It’s always hot and fresh, and always tasty. Service can be hit or miss, but there is nowhere in the area you’re going to get a burger this good for the price. Period. If their service wasn’t so spotty, id give them a solid 5.

Philly burger is great, but service is less than stellar but honestly u blame the cooks in the back. If the food isn’t right there’s only so much the server can do. This particular steak and shake is better than the rest.

9÷21÷2015 After leaving the Mac Miller concert, some friends and I decided to break for a bite to eat on our journey home. Inside we were seated and began waiting for almost 10 minutes. We were then approached by our less than competent waiter, Alonzo, who took our orders and then disappeared for almost 20 minutes. He then returned stating that there was no guacamole for the guacamole burger my friend had order. He provided no other suggestions or solutions to the order problem and then walked away. We received our food without ever getting our drinks, silver wear, or so much as a napkin. The restaurant was almost completely empty and the service felt very neglegant. Safe to say I was disappointed with my experience

The food is typical of other Steak and Shakes nothing really to complain about food wise. However service or lack of service is another story. The wait staff is terrible. Basically during our visit they took our order and delivered our food, never to be seen or heard from again. No drink ‘refill and had to flag some one down in an attempt to get our bill. The waitresses were constantly bickering with each other and with the manager all in front of customers. While the food is good This is a poorly managed restaurant. Too many choices in the area for me to return to this Steak and Shake.

«Doc, it hurts every time I do this»…“well son, DON’T DO THAT”.
But once or twice a month I end up here and usually get angry about something and vow never to occupy a parking lot space again… but again, I go back. Maybe the cheap eats pull me in. Prices are more than reasonable and abundant coupons in your weekly mail make things even cheaper. That must be it… has to be it. It can’t be the service…
…no, can’t be the service. Even in a rare slow moment you’ll be hard pressed to see your server more than twice. Can’t be the food…
…no, not the food. Now it is a cut above (barely) beyond your other fast food choices for the most part. Burgers are ok, usually one step away from cold once all the toppings go on though. The fries are nothing special, usually cold and hard by the time you get around to them since you’re busy eating your burger before it turns completely cold. Sides are ok but small and overpriced. Yeah, has to be the price.
Six of us (4 adults and 2 kids) had a bill of under $ 30 (with coupons) and nobody went away hungry or thirsty. You trade cost for quality and service I guess. See you next week Steak ‘n’ Shake!

As we waited for our meal I noticed that one of the employees pants where down to his knees! And I am not exaggerating! I made a comment to our waitress that I was offended and that I could not believe that his boss would let him walk around in a place of business like that! The waitress said yes we have told him many times and walked away! She proceeded to tell him and the manager on duty! I didn’t get his name or the managers wish I would of then I would filed a formal complaint to corporate! Because when she told both of them they proceeding to give us dirty looks and stare us down! Now mind you I had my children with me! We actually felt threatened needless to say we will NEVER Return!

We decided to try a quick breakfast at Steak and Shake this morning. We walked in, the place was not full, workers hanging in the kitchen area. They looked at us a few times and never acknowledged us. After several minutes of not being acknowledged or seated we left and went to Denny’s.

We stopped by here on Saturday (2/14)night for shake, waitress just looked at us while we were standing by the sign that said «wait to be seated ». Mind you, there were only couple people in the restaurant and no one else is waiting in the line. Clearly they are not busy. So, we waited 5 minute til we finally decided to sit ourselves down and got our own menus. Finally, a waitress sitting on the booth realize we seated ourselves. The place is dirty and couple of the staff looked loopy and unfriendly.

Steak and Shake is a place that you’re never going to get a stellar service experience. You’ll likely wait forever to be seated. Your table will probably be dirty. Your server will probably disappear for almost your entire time there (but not always. I’ve has some rock star servers here, too. But it is not the norm). Your food will probably take forever to come out, you’ll probably never get a refill on your drink, and your check will probably take forever to come.
The reason that I continue to come here from time to time is because it is VERY cheap, near where I work, and it’s always open. Not to mention my love of hot dogs of any variety.
I typically order a chili cheese frank, which is usually mounding over with chili and cheese. The portion is delicious and generous. Beware, the chili frank comes with raw onions, which is a pretty common turn off for people for whatever reason. However, it’s almost always thrown together in a way that somehow makes it even messier than it is by nature. Half the time the bun is ripped in half and you have to try to find a way to eat it and actually get chili into your mouth and not on the plate. The fries are mediocre. I’m not a fan of the ultra thin cut. I have to eat a million of them to feel satisfied. Though, I am addicted to their fry seasoning. I am an avid ketchup lover, and I forego my ketchup to enjoy the seasoning.
This particular visit I got a plain steak frank with ketchup on it because I wasn’t very hungry. It was definitely good as far as hot dogs go (though, as a whole I’d say the general bar for hot dogs is set pretty low.). It’s an all beef dog, which gives it a lot of flavor and somehow is more satisfying and filling than other hot dogs, which is purely a figment of my imagination. My friend got a pretty fancy looking burger, and our total came out to $ 8 and some change. Though the service is crappy (usually.I actually had a wonderful service experience today, which I’ve probably never been able to say about steak and shake before), the price really can’t be beat.
This place is tolerable if you’re looking for something quick and cheap, especially late. Other than that, I’d skip it.

After a fun night out I was in desperate need of some drive threw yumminess. To start we pulled up to the window and waited and waited and waited. Finally we picked what we wanted and pulled up to the window. The guy inside opened it and we told them there intercom wasn’t working they apologized and took our order. They had us pull threw and wait at the front of the place. Once home I opened my yummy burger and took a nice big bite. It was a bacon BBQ burger and it was good but nothing to write home about. My fried were fresh and quite good however Bry said his tasted like they had been sitting for a while. We also ordered milkshakes. I mine was a strawberry shake with a layer of chocolate on top. Well that’s what the picture showed it as. What it turned out to be was a strawberry milkshake with a measly amount of chocolate. It was the littlest tiniest bit. So disappointing. I think it there was a thick layer of chocolate on this thing you wouldn’t be able to keep me away. Alas it was not so. This place has potential they just didn’t seam at the top of there game this night. Will try again and hope they deliver.

Burgers are okay. Fries are too thin, which means they tend to come out crunchy or cold or both. Shakes are decent. Service is slow and often inattentive.

After using a $ 15 gift card here on Sunday, Steak N Shake and I are officially friends.
The Guacamole Steakburger, which the fine people at S N S allowed me to customize with fried egg, bacon, and their most excellent Frisco *ahem 1,000 island ahem* sauce that ended up being used as a dipper for the order of ace shoestring fries, is an achievement of fast food, matching the Redhead in price and surpassing her in flavor.
At S N S, one can watch the globular chopped steak being pressed onto the flatiron grill and thus see for themselves how French-​style is the dark horse way to prepare burgers. The edges blacken and crisp, but the internals never lose their fatty, tasteful moisture.
The Chocolate Chip Cookie Sundae is willing to take on all ice cream shoppe comers with its ideally baked discoids of dough.
S N S prepares a better burger than many independent restaurants, including such local disappointments as Redbeard’s. I am willing to risk imprisonment for stating that.
S N S also offers a Chocolate Chip Cookie Sundae that again trumped a non-​chain, this being the nightmarish failure sold by The Shiloh Grill.
Furthermore, the service was stellar, something cannot say about every indie, and that means YOU Shiloh Grill and Redbeard’s. When our server sensed that I wasn’t mad about my Cherry Limeade (the syrup fell to the bottom), she immediately brought me another soft drink with a beautiful smile on her rosy lips.
Shoot me, flog me, taser me, bar me from Unilocal for eternity, Steak N Shake is everything fast food can be and more. It’s fresh, highly edible, very affordable, and served up quick. The décor is dynamically retro and therefore a blast. And this one even has drive-​thru as well as late hours!
I’m sorry, Corporate won this weekend.

Their two namesakes… steakburgers and shakes. They’re both average. The shakes are nothing to write home about. The burgers are average. Honestly, their burgers remind me alot of Wendy’s.
Their fries are super thin and crispy, definitely tasty. They have chili which is actually VERY good. You can get it served Cincinnati style, which means piled on top of pasta with cheese and onions. Its delicious.
They have good hot dogs, as well. 100% beef and very flavorful. Once, we got their club sandwich and this thing was awesome! We were expecting the turkey to have that waxy, flabby texture of cheap turkey lunch meat. But it looked like it was fresh sliced of a real turkey breast!
Other than that, we haven’t tried a whole of their sandwiches, but their menu isn’t huge, either.
One thing I like about this place is that they’re pretty cheap. They have 8 burger/​fry combos that are just $ 4.00. They also always have coupons in the newspaper. They let you use any many coupons as you want. So the prices are pretty much comparable to regular fast food (or cheaper). Plus… kids eat free on weekends! As long as you order $.8.00 of foot, you get a free kids’ meal. Drinks are not included but this is a nice perk. You can get apples or oranges for the kiddies, too, instead of fries.
Service is always fairly awful. The teenage girls they have working there obviously have never had waiting jobs before. You usually only see them once or twice throughout the whole meal. I have a hard time giving them a 15% tip because I know they make minimum wage and they really just take your order and ignore you for the rest of your meal. Once, the service was so awful, the manager just gave me the whole meal for free. I’m not expecting white glove service but a refilled water glass would be nice in the middle of my meal.
This place is what it is. Its basically just fast food with pseudo-​waitresses.