Yorkshire Terrier National Rescue

I have had a wonderful experience with YTNR. I currently own a Yorkie named Chewy Nho. He is a big part of my life. I wanted to find him a brother that was under the age of 1.
I was very lucky to find a 5 month year old Yorkie named Milo on the YTNR website. I filled out the application and waited. For some reason the application did not process the first time. I found this out when talking with members of the organization. I really wanted to be considered in adopting Milo so I filled out the application again. It is a very long application so I do recommend taking time to answer each question. They seemed very important and I completely understood why they ask such questions. For example: Why do you want a young dog versus an older one? Do you have a secure yard and explain. The questions may seem personal but the org wants to make sure the pups are going to a good secure home.
I received a call the next day from Milo’s foster mom. We talked on the phone for about 45 minutes. I could tell this was a phone interview so I tried to sound as calm as possible but it was hard since I was excited I received the call in the first place. I was told that I was next in line if the current family looking over Milo passed on the adoption. To my surprise the family before me had to pass on adopting Milo. This was wonderful to Chewy and I.
With all YTNR adoptions, you can either drive to pick up the dog or try and meet the foster family half way. I drove the entire way since I had time to do so. The foster family was very sweet and welcomed Chewy and I with open arms into their home. Milo was a ball of energy and very very cute. He was a bit skinny but he was teething and had a hard time eating his food. I also experienced the same thing with Chewy so I did not think much of it.
Now I have two Yorkies. Chewy and I re-​named Milo. His name is Solo Nho Xiu. Yes, I love Star Wars. Chewy Nho means small chewbacca and Solo Nho Xiu means tiny Solo. I love my furbabies and cannot believe how well Chewy and Solo get along. Thank you so much YTNR! Your a great organization. Keep it up!

This is my frantic email to the Regional director of YTNR after unknowingly adopting a very sick dog from the YTNR:
Hi Ms. York, I wanted to let you know that I adopted Max on Saturday Feb 4, 2012 and I really hope it works out BUT at this point I’m not sure. I wanted and thought I was purchasing a dog that was potty trained. Max’s description stated he was potted trained. His foster mom said he was potty trained.
In the 5 days that I have had Max, he has pooped in his kennel twice over night. (he was sonly in 5 – 6 hours and taken out before put to bed). He CONSTANTLY pee’s in the house. I was prompted to write this email to you because in a matter of 15mins, he has managed to pee in the house 4 times. Of course each time he does, I scold him and put him out. He come right back in and pees again. 4 TIMES IN 15 MINUTES!!!
He pees in the car, he pees everywhere.
I took him in for a check up today and was told he is part chichua 4yrs old, has a intestinal infection, a temperature and possible urinary track infection he also needs extensive dental work. Two teeth need extracting right away. None of this was on his profile because If it was, honestly, I would not have taken him.
I feel as though I could have possibly been deceived. There were major issues not revealed to me and I did not get what I thought I was purchasing.
Now, here’s the hard part. I have grown to love him already and it’s not his fault that these things were not communicated well.
What do you suggest we do???
Your prompt response is greatly appreciated
Their response to my email was: I think you should return him to our rescue. Where do you live and I will have someone get him. If I don’t have anyone close enough, can you possibly help get him to his new foster home? Please let me know ASAP. Thanks. (fyi; YTNR has no refund policy. I would have
After receievng this email response, I texted Ms. York, Regional Dir. again asking her to please give me a call to discuss this matter. She doesn’t respond, so I email her AGAIN with the following message
My message to YTNR: As I initially stated, we have fallen in love with Max and would like to keep him if possible. Would the rescue be willing to refund any of the adoption fee to offset some of the medical?
It was after this email message that Ms. York, Regional Dir. calls me yelling and screaming, accusing me of crating Max during the day, obviously she did understand that part of my email and however she never bothered to ask for clarification or ask about Max’s health. When I asked to have my required $ 275.00 CASH donation returned to off set some of the Vet bills, she continued to yell and scream until I had no choice but to hang up on her after warning her several time that I would not continue to speak with her unless she lowered her voice and spoke to me with the same respect that I was giving her. He last comment o me was: We are not a bank, we don’t have money to have theses dogs checked out from top to bottom.
I am VERY disappointed that the Regional Dir was so rude and indifferent concerning my dilemma as a new adoptive parent. She showed no empathy or concern for Max’s health. She simply stated «send him back». Isn’t the goal of the organization to find loving, forever homes for these little guys? If I was to return him to foster care, wouldn’t Max still need the same medical attention? Her negative response did not make sense.
She was completely unwilling to work with me on the adoption fees to offset medical expenses. Her only suggestion was to return Max to foster care. She was so aggressive that it was impossible (no matter how hard I tried) to have a reasonable conversation with her. She misread my email, called me accusing me of things she knows nothing about. She stated I said that I crated Max. I have a 4 yr old Bichon and I never crate her, I just recently starting crating her at night, because Max was accustom to sleeping in a crate at night, she and Max go everywhere with me.
Needless to say, I am very disappointed in her lack of customer service.
As I stated to her. I will be keeping Max, I do not feel it is right to give an animal away just because they are sick. I will love him and do all I can to get him well and provide a loving environment. I have been told by other foster moms that this Rep. encourages them to NOT to be forth coming and she recommends that they with hold important decision making information from potential adoptive families. This practice is not right and thus must change. I have spent 30 stressful days, sleepless nights and close to $ 2000.00 trying EVERYTHING I can to get Max well.
I will never adopt again from YTNR again. I plan to share my horrific experience with anyone who will listen and is considering this organization.