Alexandria’s Flowers

I have used Alexandria’s for two funeral occasions. Their arrangements always stand out as the best. For my mom’s funeral we used a standing arrangement which turned out to be bigger than it looked in the picture. After the services we took it home and dismantled the arrangement into separate vases. The flowers stayed fresh for over a week. I have used other local florists. Alexandria’s is the best.

I wanted flowers sent to my friend who was going through a rough time. I ordered my flowers through their website. I wanted the flowers delivered by Tuesday and they never got delivered. I called on Monday… A whole week later… and they told me they had no clue as to why it wasn’t fulfilled (yet everything was in their system, including my typed message!) Instead of calling me to let me know it wasn’t fulfilled they just left it in the system? They couldn’t call me to let me know? Instead of going a whole week and assume they were delivered? They stated they were having computer problems, and yet everything was in the system.
Sounds to me that it wasn’t a computer problem, but that someone just dropped the ball and didn’t make my bouquet of $ 60 flowers for my friends.

Stacy went beyond the call of duty to help my husband and I congratulate our niece in being accepted to UCSC. She was able to obtain many blue and yellow flower choices to make a great arrangement in school colors. Thank you for taking the time to work with me on this very special congratulations arrangement to mark a significant achievement for our niece.

Stopped here on a Friday as a last minute thought to get a flower arrangement for a friend I was meeting for lunch. I had a vague idea of what I wanted (something to symbolize Chinese New Year) and tried to convey that as best as I could. They listened and offered suggestions of what they had that they could put together. The arrangement turned out beautiful– red vase, gold ribbon, bamboo in the center! My friend was pleased and the arrangement received compliments from staff and other diners at the restaurant.

Very helpful and great flowers very flexible and easy to order. Very happy with the customer service.

I just want to say thanks to Beth (im pretty sure that was her name) to the amazing roses delivered. I requested roses, with star gazing lilies, knowing exactly what I wanted. The key part being the vase as well which I asked 20 questions about, and presentation. Delivery was completed within 3 hours of ordering, and the girl that I wanted to surprise was overwhelmed with how beautiful they were. Its tough to find a descent florist and you do want one when your spending 100 plus dollars. I would 100% recommend Alexandrias flowers and ask for beth.

This place is honestly disappointing. I came here because of the reviews on Unilocal and when I came to pick up my arrangements, it looked like a mess. I expected a lot especially this was for Mother’s Day. The arrangement didn’t go together and I asked for vibrant colors but instead I got pastel. Since I’m paying a hefty price for the flowers I expect a certain standard.

I ordered birthday flowers for my mom to be delivered today and they are GORGEOUS. All I had said was «she likes oranges» and the results are a work of art. The staff at Alexandria’s all do such fantastic work and I know I can always count on them for high quality arrangements and reliable delivery.

I ordered my son’s boutonnière and corsage (for his date) from Alexandria’s and they were beautiful!!! I went online to look at her work and I loved the beaded wristlet. I also loved the small roses because the weren’t too bulky on my son’s date’s wrist. And what’s even crazier is that I never went in to the florist shop in person!!! I had complete faith in her and her work. I will definitely be coming back for future services.

I ordered some beautiful flowers today at 11:00am. They were delivered in one hour. That’s fantastic! Oh did I mention how beautiful the flowers were too. I will be buying more flowers from them.

Great for boutonnières and corsages! Very pretty flower and ribbon selections! Make sure you go in early around homecoming/​prom/​ball season because the flower selection becomes scarce. Order early!

I am writing this review to let people know that in my experience, Alexandria’s Flowers is the best florist I have ever used. I use Stacy (the owner) for every occasion that requires flowers, and sometimes just because I feel like having flowers around my house. In addition to providing high quality flowers, Stacy has made the effort to know and remember what style and colors of flowers I like; therefore much of the time I can phone in my order and know that I will get exactly what I want and it will be beautiful. Most recently she helped me obtain flowers for my out of town vacation home for Thanksgiving. She called a few different local florists to ensure that they were a reputable florist with good communication and that I would be getting the best arrangement; everything went smoothly — a seamless transaction that helped check off one thing from my very long list of things to do, and I was completely confident that it would be done well.
I highly recommend Alexandria’s (and Stacy)!! And a shout out to her mom, Lorraine, who is a great help as well!

I ordered a birthday bouquet over the phone as soon as they opened, BTW, They charged $ 10 for delivery in Pleasanton, despite what another reviewer said. They delivered her flowers at 11:20AM– before her lunch which is what I’d asked if possible :)
My sister was very happy with her bouquet! She said there were lots of blooms and a very nice variety. I’d asked them to use some sunflowers and make it a ‘happy’ bouquet, as that is my sister’s personality. I saw a picture and it looked great– they pulled it off nicely.
I’d definitely use them again!

So, my sister got married just about a month ago. When the flowers arrived, they looked okay but when I picked up my bridesmaid bouquet, two of the flowers drooped over! Not only that but the handiwork of the pins and the ribbon on the bouquets were not clean-​looking and just bad presentation. My daughter was the flowergirl and held a flower-​ball. She is a very gentle girl and is very careful with her things. She loved being a part of the wedding and holding the flower-​ball. Well, the flower-​ball fell apart pretty much flower by flower throughout the afternoon. I was shocked that even with trying to put the flowers back in, it would be like more flowers fell out faster! The whole thing pretty much fell apart completely by the end of the ceremony! When I saw what the ball looked like, it was just pieces of green felt in the middle with the flowers around it. How can the flowers stick to just pieces!!! I told my sister that her wedding was beautiful but the flowers were the worse part. They were just falling apart and then we found out later they used fake flowers in the centerpieces! Who does that?!
Trust me and do not go with this florists. They were extremely rude to my sister after she brought up her complaints and the women she dealt with didn’t even how the proper customer service to speak to her and explain everything. In fact, it’s probably the worse customer service i have ever seen in a business! I don’t care if you are the biggest retailer or just a mom and pop shop, there is absolutely no reason for speaking to customers as if they are wrong and as if they are a child! I seriously hope this company doesn’t last long and if people out there want nice arrangements or even have nice flowers for a big event, DO NOT GO WITH ALEXANDRIA’S FLOWERS in Pleasanton! They will do a very crappy job and ruin your occasion! It’s not worth it!

I called Alexandria’s yesterday to have flowers sent to my best friend for her birthday. I didn’t use the pictures online but asked for a bright, fun, big, playful arrangement and that is just what we got. Don’t use the photos for anything but a guide and then let the talented designer make it their own, you and the recepient will not be dissapointed. My friend sent me pictures which I will include. She was one happy birthday girl.

I frequently buy flowers from Alexandria’s flowers because I know the quality will always be the best. They are voted the top florist in Pleasanton every year, which is no surprise to me each year when I read in the local newspaper that they won again. The owner and people that work there are amazing and always go out of their way to serve you beyond expectations. It’s great to have a local florist that you can trust. They have my business for life!

Take a look at my picture… DO THEY LOOK THE SAME TO YOU? Does it even look close?
I order a $ 80 arrangement for my assistant through Teleflora. I was greatly disappointed. The florist substituted almost all the flowers that was supposed to be included. I select the LARGEST option, the PREMIUM option and it looked like a $ 25 group of flowers. I guess I should have been a bit skeptical when the website only showed the two smaller options… Stupid of me to assume the larger version would be the same but. i don’t know… LARGER!!! The description said ivory/​white roses… I got bright pink spray roses that were smaller than an inch. Now for the dollars paid, I’d expect at least the standard size roses? If you are going to change my entire flower selection and appearance, I would have just ordered something else. Oh! To top it all off, the attached card had my name spelled wrong. I checked the confirmation… YUP, spelled correctly.
When I called to let them know of the issue, spoke to a Stacy, who said, «well given the arrangement with Teleflora. Unless it is SPECIFICALLY mentioned „No substitutions“, we can use the 2^nd best alternative.» Great. I’ll make of note of that for NEXT TIME! She mentions that she still put the same dollar amount of flowers in there. Where??? You mean in the foliage? Was that a $ 50 vase? When I mentioned the lilies that weren’t even suppose to be there were all closed — which makes it look less full-​she gives me the excuse that they don’t put fully bloomed flowers so they last longer… otherwise the bouquet would die in like 3 days. OK so you give me ALL all of them closed? Why don’t you just give me a bud and tell me in a month I’ll have some flowers!
Bottom Line: Teleflora and Alexandria’s Flowers greatly disappointed me. Your always a bit hesitant when you order someone flowers because you usually can’t see them or monitor them. Given past experiences, I try my best to find words like hand delivered and stuff. and maybe I’ve had luxury of ignorance in the past. But good god… $ 80 dollars!!! This is what we get now a days? I could have just picked up some flowers outside of my building and it would have looked better.

I ordered an inexpensive flower arrangement for my husband for Valentine’s Day through Blooms Today — they contracted Alexandria’s Flowers to fulfill and deliver the order. The arrangement was *very* pretty, artfully arranged in an unusual and pretty vase, complete with a gift card that had been neatly and correctly hand-​written by someone, and delivered on time to my husband at work. Everything went off without a hitch, my husband was very pleased and surprised, and I felt that I received very good value and service from them. I will keep their number so that I can order direct from them next time. Thanks for making me look good!

I was recommended to Alexandria’s by a coworker awhile back. One day I decided I was going to send my mom flowers just because. I called as soon as Alexandria’s opened that day and asked if they could do a same day delivery. Without any hesitation they said yes and we started discussing what I wanted. I told her I wasn’t very particular, maybe a few tulips in the arrangement, and perhaps orange/​pinkish colors.
They delivered my moms flowers by lunch time to her work and she absolutely loved them! She works in Pleasanton so the delivery was free! I will continue ordering flowers from here in the future and I recommend you do the same!!!

My Mom ordered flowers from one of those «.com» websites to surprise me when I came home from the hospital with my newborn twin boys. She ordered a Christmas centerpiece for my table with 3 candles to represent my kids… it was supposed to have red and white carnations, decorations, the works. Anyhow, this is the place that the website went through.
I was supposed to receive it on a Saturday, but instead I got it on Monday-(which ruined the surprise since my mom called to see if I got them). Anyways, when the guy brought them, there was 2 candles, staggered with the 3^rd missing. You could totally tell there was supposed to be a 3^rd, but that’s where the plastic fork-​like thing was jammed in that holds gthe card. The carnations were already wilted on the ends and the pine needles were already coming off. I wanted to tell my Mom, since I order flowers for my customers frequently and know the cost. My mom paid about $ 75.00 for this– so I told her she needed to complain.
My mom called– she was offered a $ 5.00 credit– SLAP IN THE FACE. I was flabbergasted. She was also offered that I could bring the arrangement back to the shop and they would fix it up for me. HELLO? I’m at home after a C-​section, bedrested, and you have the nerve to say I can bring it back to get it fixed? Umm no.
A. I’m an avid Unilocaler and feel like this needed to be documented becuase I would never order flowers for a loved one with this type of service that was given to my poor mother who was crushed that her surprise was not at all what she had expected.
B. They should have driven back to my house (not even 10 min away) and brought me a new one or at LEAST credited my mom ½ of what she paid. My moms faith in online floral ordering has been obliterated, which is really too bad. She was so sad to see the 2 candles and not the 3 that represent her grandchildren.