eaves Pleasanton

I am living in this place for almost a year now and absolutely love it. Management is always friendly and promptly close the service request. The maintenance staff is also very helpful and friendly, Always cleans the place after fixing up any issues inside apt. Gym is well maintained and clean always. It provide almost all kinds of equipments for fitness. The most important thing I love about this place is almost all the shops are in walking distance (within 1 mile), it also has 2 parks nearby in walking distance which helps to have leisure evening times esp with toddler. The landscape is good with pleasant view wherever your apt is located. Sidewalks are mostly clean n neat. You can see the mgmt ppl walking around apt outdoors frequently to physically evaluate the cleanliness I think it’s good and the reason why the community is clean … So far I have had no pest or spider pblm as others mentioned .
Reason am moving out is increased rent. They might consider some courtesy to the current resident and value the relationship instead of going to new resident with triple increased rent (business ethics). One more con is that you will receive mail at lest once in a month reminding you about their policies (no cloth drying, no sidewalk chalk, etc) and am about to go through preliminary examination for cleaning charges will update my experience regarding moving out after it.
Update after moving out: (may 2016)
Preliminary inspection and moving out procedure was smooth n easy. No unnecessary charges billed… Overall very good experience for me… Will choose them for sure one more time if the rent comes to my budget… I will surely recommend to any new Resident coming form other parts of state/​country coz u ll find everything in walking distance until u familiarize the neighborhood.

I think Eaves is on a downwards spiral since my move in date in 2009. By the time I left in 2015, Eaves had removed our fireplace and our nearby swimming pool. Beautiful fountains were replaced by rock gardens. The rent went from about $ 1600 for a 2-​bedroom to around $ 2600. You can find houses to rent in Pleasanton for the same amount. As a tenant, you are also constantly getting notices of inspections or repairs to your apartment. So expect to lose your privacy somewhat by all the people that need to access your apartment on a monthly basis. And at the time I was there, a lot of noise of leaf blowers and other maintenance. Lovely staff, but don’t get stuck in a place that is going to remove your amenities and increase your rent. At the rate of their recent rent increases, you will be unable to afford to move out.

They are increasing rent like anything they don’t have any specific policy for increasing rent and I think they are trying to rent out entire apartments as mansions not like family homes.
If clearly observes u can see more bachelors living than families they just need money not the quality living.
Though the employees are good they cannot do anything for the rent part I guess…

Very good community I stayed there more than 5 years. There are pros and cons. But pros are way more than negative side. I thought, It’s a very friendly and safe community. Leasing office folks are very friendly and accommodative. Fitness centre is really maintained.
Recent (Last year) renovation both internal and external made the homes more attractive.
Only point I would suggest to the future residents is to get a third floor apartment if there is a choice. Simply because of flooring /​roof design point of view. You are bound to get walking sound if some one lives above you, no matter what. No one intentionally wants to disturb others. But that’s the reality and at times, frankly that irritates.
Overall I love the facilities. Good luck.

We have lived in Eaves Pleasanton for 1.5 year. Recently there was a problem with carbon monoxide detector. We create a service request and the detector was replaced next day. Thanks Tim Ross who came and replaced it.

Just moved out of eaves after living there for almost a year. Moved out for circumstantial reasons (housemate wanted to move in with boyfriend) but overall had a great experience. The staff are wonderful, towards the end I felt like I was part of their office family. Coming in the office to pick up packages every few weeks they always asked how I was doing, how my dog was doing. Anything that needed fixing was promptly fixed. The gym was always clean, they have a nice pool! They can’t control kids running around or noise but it would unrealistic if they had so not sure why other Unilocalers complained about it. Thank you Shirley Michelle and Heather for such a wonderful experience. I will miss living here.

Eaves by Avalon has been great to us so far. We just moved here in November 2015. It’s quiet and my wife and I have always felt nice here. My kids love to hang around in the play area. The staff is accommodating and the maintenance is good. Our apartment was in very good condition when we moved in. I would recommend living here.

We have lived in Eaves for more than two years. I’m writing this review because I think some reviews are not fair. For example, you cannot blame the complex because your upstairs neighbors are not good. Or because kids are playing in the yards and making noise in the summer afternoons.
Management:
They are all nice people. They usually respond to the service requests within a day. We have not had any issues in general. Sometimes if there is an after-​hours request (eg. You are locked out) it may take a while (ie. A few hours) before they come and open the door for you.
Apartments:
The units are in good conditions and maintained properly. Kitchen appliances are somehow new. Floors are noisy but I guess this is common for any building with this age. Most apartments have fantastic views to the landscapes and green areas. In comparison with other complexes in Pleasanton and other nearby towns, IMO, this complex is one of the most beautiful ones.
In terms of quietness, it all depends on your neighbors. If your neighbors are noisy, you can certainly let the office know about it and they will ask them to pay more attention to their neighbors BUT they can never change other people’s lifestyle.
Rent:
Unfortunately the rent increases whenever you renew the contract. The management says they are constantly changing the prices based on the market value. I think Oracle and Kaiser are the main reasons for increasing the demand in this area which always increases the price.
Security:
This is not a gated complex and you cannot expect much. My bike was stolen while it was locked to the stairs outside my apartment. This was very unlucky and frustrating but again I cannot blame the complex for this. It could have happened in any other open gated or even gated complexes as well.
Move out experience:
We are moving out in a few days. I have no idea how it goes and how much they gonna charge us for the cleaning, etc.
I will update this review once I got back my security deposit.
UPDATE 2÷17÷15:
— — — — — — —
Move-​out experience was a breeze. They charged me only for cleaning and returned the rest of my security deposit. This concludes my review of Eaves Pleasanton.

I recently relocated to East Bay from Chicago. I pretty much had one day to find an apartment and settled on this one for simplicity. I should’ve checked Unilocal before signing my lease. I ended up finding a newer & more affordable apartment in the area.
Pros:
— They do have a 30 day satisfaction clause in your lease. You can opt to break this lease for any reason within your first 30 days and will only end up paying you rent for another 30 days from notice of termination. I took advantage of this with no real issues.
— Simple online bill pay.
— Nice appliances, cooling system, and rec room.
— In my dealings (only stayed 40 days), management was professional, understanding, and responsive.
— I did not run into any of the severe the pest problems that others have noted. I did have a few spider sightings though…
Cons:
— Noisy! Kids constantly playing and screaming outside. Being near the pool does not make this any easier. Tried to accept that this is apartment living, but working from home, focusing is impossible (it would’ve been nice if management notified me of this when they suggested this apartment when they knew I’d be working from home, but buyer beware — I take responsibility for not thinking that decision through.) Invest in a good set of noise-​cancelling headphones if you plan on concentrating. Aside from kids screaming, the apartments in general are poorly insulated. You will hear every step of your upstairs neighbors.
— I had the same garage problem another review noted. My garage door was constantly opened in the morning and it was not due to another tenant sharing the garage. My neighbor also warned me of theft from his garage due to this. I always made sure my car was locked even in the garage, definitely do NOT leave any valuables in your garage if you sign a lease here.
— They will nickel and dime you when you move out. I was hit with a $ 200 fee for carpet, paint, and cleaning. Mind you this was temporary living for me, and I never officially moved my stuff into this apt. Literally all I had was an air mattress, TV dinner tray, and my clothes. I had barely stepped in my living room where they supposedly found $ 65 of necessary carpet cleaning. Additionally, the apartment was not very clean when I moved in. Long hair from the former tenant is found throughout the apartment and engrained in the carpet, and there were flies all over the place when I moved in. I wasn’t present for my move-​out inspection, so I suppose I’m partially to blame for that. HIGHLY recommend you’re present for that. (I actually wasn’t even going to review this place and let it go, but this irritated me enough to Unilocal it up).
Of course apartment living is never perfect and there are trade-​offs everywhere, but I think there are better alternatives for the price range in the area. These apartments do show better comparatively to others around, so make sure to get a feel for the complex, moreso than the actual unit, if you check it out.

If I had an option for NO star. I would have chosen that.
If you ever decide to live in these apartments be prepared for:
1. Car Break in
2. Vandalism
3. Managers rude behavior
4. No consideration
5. No courtesy
6. No maintenance on time
7. Outrageous rent increase
8. No caring for residents
9. Late response time from staff
10. Dog poop all over the place

Overall, great place to live short term. My GF and I needed a place to stay while we were working in the East Bay, decent price, friendly staff, always wave to you.
The yelling Kids are annoying, mostly because we don’t have any, so if you don’t like the constant screaming during the summer or after school hours, stay away from the playground or Pool. There are plenty of options away from those as well.
As a runner or biker the Iron Horse Trail is only a mile away, so is BART, so its very easy to get to. Nice little running trail, can get crowded on Saturday or Sunday.
Other than that, very nice little apartment. After a year they raised the price of the apartment, but we both were relocated anyways, so no complaints there.

Just moved in the beginning of September. I have NO real problems. It would be nice if there were elevators (I’m on the 3^rd floor). The apartment is older, however everything is updated. The grounds are serene and clean. I am on the top floor with vaulted ceilings. The balcony is spacious enough for my 10ft. Umbrella, table, chairs etc.
It’s good so far :-)
To the poster who ‘warned’ renters about the demographics… The large Indian population. Um… There are nice professional families here. Lots of stay at home moms etc… Kids will be kids no matter their nationality.

I recently moved in with my fiancé here. The reason he moved here was because it was close to work and a lot cheaper than what he was paying in the peninsula. The one good thing about this place is that if you put in a service request, maintenance gets to it pretty quickly. One thing that is really annoying is the fact that this place has NO recycling bins!!! Yet it has like 100 trash bins! In a city where you can’t even get plastic bags at the grocery store and have to bring your own bags or pay for paper ones, you’d think this apartment complex would try to be «green» and provide recycling bins. This is really annoying because I do not care about getting money for my recycling (which if you take your recycling to the centers in town, you have to sort it yourself and put it in machines one by one), I just want to drop it in a bin and be done with it. This is my BIGGEST pet peeve with this community.
This isn’t a pet peeve, just a forewarning that this community is about 85% indian population. I have nothing against Indians, I just know some people do not like living in predominantly indian communities. The kids can be quite loud and disrespectful of those around them (our upstairs neighbors kid numerous times bounces the basketball on the floor in the apartment and on the garage door!!! and his parents do not discipline him not to).

If someone says it is 5 *, then it should be the employees working there.
My garage door was opened by someone else 3 times in the past one month. If I report to the apt office, they say they are not responsible and ask us not to keep «worthy» things in the Garage. I asked them to make sure it doesnt occur again and they replied «No» and after I had no option other than disconnection the call.

I moved in here back in 2009. At first it was a great place to live and the office staff are nice people. However, since then it has been nothing but down hill. First, my impression is that they do no give a $*&T about loyalty and customer longevity. Every year since I have been here I have gotten about a $ 100 increase. Let me get this straight, during the great recession, lets fleece people while we can. I started at around $ 1,100 in 2009 and here we are in 2013 and I just got my lease renewal and they want $ 1,600. I do not know about you but my pay between 2009 and 2013 has not gone up $ 500 a month. Once again, the corporate culture is to get everything you can and who give a $%#@ about customer loyalty.
A couple of things really sent me over the edge. Last summer I fell throygh the stairs to my apartment. Keep in mind I live on the 3^rd floor. The stairs are old concrete stairs that obviously nobody ever took the time to check for the safety of these things. I get to floor 2 and a half and next thing I know, my foot goes through the stairs and I tear my ankle up real bad. Good thing no one was walking under me at the time I went through the stairs because they would have taken a 50 pound piece of cement off the head. Can you say dead! Gets even better, I call the hotrline to let them know what happened. Several days later somebody shows up, after I had to remind them of the safety risks of a stair that is gone, and they put yellow tape up. It was still several days before they fixed it. Then 2 weeks later when no one has still called me to see if I am alright, I call the rental office and let them have it. Now all of a sudden everybody wants to know how I am doing. Of course this was not because they finally cared about my well being but more so about the fact that they thought I might dig up Johnny Cochrane and file a lawsuit. Great customer service people I really appreciate the heartfelt concern for my well being.
Second, they had a great bunch of guys who worked here on the maintenece side. Curtis and Bill. Both were long time employees, very down to earth and they took care of business. Guess what, about 6 months ago they let them both go because of cost cutting measures. So not only do they raise rents through the roof and be opportunistic during a brutal financial time for a lot of people, they do not even take care of there own people.
Do not move here. There is a lot of better options in the area. Go see Thomas over at Springhouse. He gets that Customer Service and loyalty is a long term investment and not a minor detail in the quest for greed. Once again, the people in the office are real nice but the people making decisions above are in it for one thing and one thing only, and that is to make as much money as they can as quickly as they can.
Ironically enough, I got an e-​mail the other day telling me that the referral program was back up and running. So some idiot who is making these bad decisions must be a little nervous about all the trucks that are moving out of the building. I would not refer my worst enemy to this place. Someday the economy is going to change and it will no longer be a tough market to rent. When that day comes, they will need to change the name from eaves avalon to Ghost town Avalon.

I read reviews for this and thought, some people are may be too expecting! But, you have better options all around please do not come here.
The apartments are old, you will have spiders all through the year, people around do not care about neighbors… but most of all this is the noisiest apartment. You will have one blowing off leaves almost every day in the year, something operating throughout that makes terrible noise again, workers swarming this place everytime… almost every hour… i mean. either Avalon gets lots of money to just pay for these workers or does not care for the residents and no prior warnings…
If you have kids do not come here… they can never study in peace… if you have cleanliness issues… this is not the place. people throw garbage right outside their apartments… and it stinks until they remember to discard their dirt from the way… its everyone doing. from all over the world people staying here do the same. i have seen 4 examples myself… !
I have to stay here as I recently moved in but now I realise… js read the negative reviews for everything on Unilocal… good ones are to be ignored. at least when it is for the place you have to stay for a year

I moved in here 6 months ago with my boyfriend and so far we seem to really like the complex. We have a large patio that is perfect for BBQing and we like the layout of our apartment.
So far, we only have two complaints:
— One of our neighbors does not pick up after their dog and it leaves giant poops for me in and around my designated parking spot. Not cool. Management has said they’ll take care of it, and they do pick it up, but it keeps happening.
— In our floor plan, the smoke detector Is situated right outside the kitchen, so it goes off about 60−70% of the times we cook and every time we open the oven.
The pluses are:
+ Updated kitchen
+ Nice landscaping, doesn’t look like crap when you look out the window
+ lots of lawn for me to walk my dog or play with him and doggie pick up stations everywhere in case I forget to bring a bag
+ Close to stores on Santa Rita, definitely within walking distance if you like to exercise or even if you didn’t have a car.
+ nice updated gym equipment complete with all of the basics in case I get lazy and don’t want to go to 24
+ nice pool area
+ Friendly and helpful management who do what they can to make your stay enjoyable.
+ decent and friendly neighbors.
+ expected apartment-​living grade noise but not excessive.
Not sure if we’ll stay past our lease term of 13 months, but so far so good!

Stay away from this place.
The overall place is old despite the remodeling. You hear loud cracks in the walls at night due to old wood. They refused to look into fixing it. In addition, our door was very hard to open due to a previous poor paint job so the door would stick to the frame when it was shut. You literally had to put a shoulder into the door just to push it open. Again, we requested this to be fixed and the reply was they couldn’t do anything about it. Absolutely unacceptable service.
Also, READ the lease carefully. They placed some sneaky charges for when you move out in addition to cleaning charges. I’ve rented at many many places since college and I’ve NEVER heard of «close out» charges when moving out other than cleaning fees. I personally would not trust this company again if I were to rent in the future.
I was hesitant to go with this place with the poor rating and reviews but we were need of a place for a short period of time and did not have much time to search.

Lived here for a full year from 2010 – 2011.
Quiet and clean complex with pool, playgrounds, and fitness center.
Construction seems never-​ending, but it remains quiet and courteous as much as possible.
Staff is professional.
Reasonable costs.
Great place to live.

As of March 1^st, Avalon Pleasanton has renovated their gym so now they have every right to call it «a state of the art fitness facility»…all new equipment, freshened it up with paint and they tore down the divider wall and rearranged the floor plan so there is a much more open feel. What a transformation! Now if we can just get some of the people to wear deodorant prior to working out! ^_^
Also, the exterior of the buildings and landscaping has been touched up… new paint, new patios and balcony. The color the choose is a bit bland however all in all it looks great! The also started renovating some of the apartment homes. The construction crew didn’t lock up the unit across from me one day so I sneaked in to take a peak. I must say I’m impressed! Granite counters, new cabinets, appliances, heating and cooling units. Its fab-​tabulous! Too bad its my last month here. I’m sure its going to awesome once they are done. Like I said before, I highly recommend this place.