Pak Mail At Oakhill Center

Love this place. Sam is so efficient and helpful! I’m a big fan! Great people and great business! Thank you!

do not use pak mail to mail anything that needs to get there — 2 – 3 day express mail is on 10 days and still undelivered. you’ll be out of business soon pak mail pleasanton!

Sam is the sweetest man here. He and his wife are always so helpful! I always come here to skip the long long awful line at USPS just because I don’t want to wait for 30 minutes just to ship a package and experience bad customer service over and over again. This place might be a little more than what the post office would charge but I would say it’s worth it! Support your local business and skip some line– why not?!

Excellent price
Excellent service
Excellent advise
I’ll go again
I do recommend it
Any size any where service worked well for me

Don’t come here ship anything. I lose my Shoes from here (about $ 100 us doller) but when I come here again. I help this man help me, double check if they forget shipped my package!!! (I call Fedex, they say is possible. Because Fedex didn’t see any history form here, so maybe they didn’t shipped). But he don’t want help me… He just yelled at me!!! Say if I don’t leave he store he will call policemen??? OMG!!! Is so ridiculous!!!

I’ve used this store for convenience a few times in the past, knowing I was paying a small convenience fee.
This time, I needed to find the most economical way to send a package. First, UPS and USPS offer envelopes when using their air and priority services, yet PakMail forces you to purchase their envelope. Nickle and diming if you ask me.
The woman behind the counter offered me a USED UPS envelope from the trash after I asked why they didn’t offer the UPS or USPS priority envelopes. She then quoted me $ 12.40 to send the envelope within California.
I KINDLY thanked her and said it’s too expensive, how much for regular mail plus the cost of an envelope? She quickly and rudely said, same cost.
I thanked her again and told her I would go to the post office.
Her reply:
«Go ahead, get out of here, I give you my envelope and you waste my time. Get Out.»
I was there no longer than 3 minutes with my 5 year old in tow. I was stunned that this lady could be so mean?
I did go to the post office, it cost me $ 6.10 with tracking and a free UNUSED priority envelope.

Redeemed! Returned again yesterday!
Measured my box, gave me options, took their time!
Yes, I will continue doing business with them… I resend my previous comment.
(Even small business has a «bad» day here and there)
A little pricey but I still love the old town customer service they provide.
I have been using this service for years, convenient and provides a variety of services.
I am a big fan of local business!
Thank you!!!

Overpriced. Support the post office or Fedex instead. The owners are nice, but nice doesnt pay my bills. They charged me a surcharge to use a debit card. I am a business owner as well, and would never think of charging a fee for credit cards. This is the US. Everyone uses credit. That is one sure way to lose my business and youve lost it permanently. Reduce your expenses in other ways. Dont put the burden on your customers.
I have used them before for notary services, Fedex, and supplies so I have some experience with them. They dont run their business any better than the UPS store, the Fedex office or the Post Office. So, while some people give them kudos on that, I say they are doing what they should be doing. Its a simple business model. It is hard to mess that up. The fee did it for me.

I stumbled upon Pak Mail when I was looking for a place to securely pack some heavy industrial equipment. Sam has been very professional and helpful. His rate is reasonable too (lower than Fedex Kinkos). I’ve been coming to him for all my packing and mailing needs ever since. Very friendly and goes out of his way to help customers. Would recommend!

Nice owners, helpful service. Would recommend!

I agree with Ron. Sam is very professional, and makes sure everything is done correctly. He takes his time, and is always friendly.
I have used them for shipping, faxing, copying, notary and even had keys made there. One time I shipped large suitcases out, and Sam went out of his way to find large boxes for me. Returns to
are a breeze. etc
My only issue would be it is a bit more expensive then going to the post office. But other than that, I would definitely recommend.

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RJR — ISSUE #9
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Really good professional services with a friendly owner.
This place is down the street from my new office. And they offer FED EX, USPS, and UPS deliver services.
During my visit, I had to ship some media materials down south. And I had no box.
The owner reviewed the items I needed to ship… he split them up evenly… bubble wraps them tightly for protection, and he taped them up carefully. Picks out a small box for quick fit. places them inside and seals the box…
He then present my shipping options and prices — I picked out my options and off the package went waiting for pick up — and he hands me the tracking number. — Jumping Jesus on a Pogo Stick that was fast service!
There was no line to wait. And despite my unpreparedness — The packaging was quick professional — he made my shipping chore easy. I’ll be using his services again. Thanks Sam!
SPECIAL BONUS FEATURES
— Other services offered include Custom Packaging & Crating, International & Domestic Shipping, Mail Box Rental, Notary, Passport Photo