Spotless

We had our carpets scotch guarded when we first moved into our house. They were very professional and prompt. We called them back to clean some spots a year later and they were still of high quality. They were quick, efficient, and polite. Would definitely use them again.

Each time Demian and Juan come out, they have a bigger job to do. Our family is busy with a lot of people coming and going. Carpet cleaning is usually last on the list of priorities and the carpet gets seriously neglected until we just can’t stand it anymore. Enter Demian and Juan. They never bat an eye at what they walk into, they just get down to work in a professional and friendly manner and make the magic happen.
This visit was no different. They arrived within the time window, giving me a phone call when they were 15 minutes away. We walked them through the house, pointing out the serious issues (um, yea, that would be the whole house!) and they got right down to business working their magic. Amazing! Amazing! Amazing! A transformation happened right in front of our eyes!
Outstanding result, the best customer service, and I can’t ask for anything else. Thank you Juan and Demian! You guys are the best!

Really great experience I am very fussy and I was very happy with the job they did. Nothing was too much trouble. I highly recommend them you won’t be sorry.

5 STAR ALL THE WAY! Demien and his team (Chris and Juan) were incredible! They were polite, on time, professional, friendly, and FAST! Demien did a walk through asking me to point out any areas of interest/​major stains, then they got right to work and were done faster than I expected.
Seriously amazing work. They just left after taking less than an hour and a half to clean my upstairs and staircase carpets. They were able to remove a few major stains and our carpets look brand new. The cost cannot be beat, I was given comparable and even far higher estimates elsewhere and I can’t imagine any company doing a more thorough job, I just can’t get over how good my carpets look! I think this will need to be a yearly investment as it truly is remarkable and affordable. I’m calling them later today to have them clean my mom’s carpet, I cannot recommend this company more highly. Thanks Spotless, you just made a customer for life!

I just had the best experience with these guys. Damien and another gentleman came (can’t remember his name started with a J) and right off the bat made me feel very comfortable. I have 2 huge dogs and a 3.5 month old baby so the whole time leading up to them coming I was a little stressed. But Damien was awesome. Explained to me what the process was going to be like, reassured me that I could walk around if I needed to. He made recommendations on how to clean my carpet (my dogs puked on them) and gave me a bottle of cleaner to help out and explained what we were doing wrong with previous cleanups and what to do for future ones. He also let me know about how safe everything was (concerned about chemicals and baby/​dogs) He was such a nice guy! The service was just outstanding! Didn’t sell me on anything and was very considerate of me having the baby. He also did a sample cleaning on my tile bc I had asked about it. My carpet is still drying but so far everything was great and I look forward to doing business with them again. Very happy customer!

Spotless always treats me like a valued customer. Every time I’ve used them, they are friendly, do a great job on my carpet (no easy task with kids and a cat that yacks on it regularly!) and solicitous… I get free carpet cleaning where I live, but, because of my experience with Spotless, I’d rather pay them! That’s high praise from a cheapskate like me!

Wonderful job! Our carpets look like new — I didn’t even think that was possible, they’ve never looked this good after being cleaned before. Damien was easy to work with — he clearly explained what he could do and answered all of my questions in depth. The team that cleaned the carpets were prompt, efficient and thorough. Really appreciate the great result!

I will continue to highly recommend Spotless for carpet cleaning, and now for tile and grout cleaning. Spotless is a perfect example of a company with high standards, and one who puts the customer first.
Thank you Damien!

This is the only place to call for cleaning needs. They are fantastic. They have cleaned my bathroom tile, couches and carpets. All looked amazing!!! I could see the difference with everything they cleaned. They are honest, prompt, professional and friendly. We will definitely be calling them again when it’s time for cleaning again.

These guys did a great job. They came and gave me an estimate for my whole house including a huge area rug. They were really direct and quick about it which I appreciated.
On the day of the service they got my whole house done pretty fast, they sent 2 guys out to work on it. They moved all the light furniture for me (which i appreciated being 8 months pregnant) There was no musty odor when they left and It only took a couple of hours for the carpet to completely dry. They got every single stain out, our carpets weren’t in horrible condition but there was some significant wear on the stairs, now they look like new. They got our office carpet looking like new too and It had never ever been cleaned before. They took our huge area rug out to the drive way and cleaned it there which was great that they didn’t have to haul it to their place to clean it. The guys that came were super polite and nice too.
Give these guys a call, you won’t be sorry.

Did a fantastic job of restoring my marble flooring! Highly recommend them
Jerry P

Spotless is absolutely the best! I have had other large corporate cleaning services come out to our house in the past and they don’t come close to the quality of Spotless. The owner was above and beyond kind and honest when we spoke. His team spent the entire day at our home cleaning carpets, rugs, sofas and even mattresses! Everything turned out great! I highly, highly recommend this company.

This was the second time we used Spotless and we were very happy with the service we received last week. We had a spot in the family room that came out perfectly. And we decided to have a sofa cleaned at the last minute, and they were happy to add it on to the work list for us. Very pleasant to work with.
Sending an e-​mail to the office works best for scheduling, since I did not always get a call back the same day when I called.

Wonderful job. It’s the first time my carpets have been professionally cleaned in 2 years and they look great. They arrived on time and were very polite and professional. I was expecting to get pressured to have more than just my stairs cleaned and there was no pressure at all. Very pleasant to work with.

It’s been several years since we’ve had our carpets cleaned, and I’m happy to see that Spotless has maintained its high quality standards over the years!
We didn’t get Damien himself, but the two technicians who came were equally competent and gracious. The quality of the work itself is still remarkable. We have light carpets and have been fostering dogs, so it was pretty ugly. Now it looks brand new again! Courteous service, reliability, good communication, attention to detail, and pride in a job well done are still the driving business model of Spotless.
Spotless is my favorite First To Review, and I’m always pleased to see the ratings remain stellar.

Beware: this company overcharges by charging for the square footage your furniture is on, and have the attitude that they are just too busy to care about new clients and overall customer satisfaction.
Here’s my experience…
I called Spotless rather than my usual carpet cleaning guys in hopes to get a deeper clean, and based on all the Unilocal reviews, they were the company to try.
So I called for an appointment and was disappointed to learn their first available slot was two weeks away, But I took it knowing it will be worth the wait.
I also wanted to get an estimate of cost, so I used an invoice from our last two carpet cleaning jobs to tell the lady on the phone the square footage in all of our rooms.
She gave me a quote of $ 370. This was over $ 100 more than my last 2 carpet cleaning jobs, but I was willing to pay more for what was sure to be a fabulous cleaning!
The day of my appointment finally arrived and the 3 men who showed up were super nice as we walked through the house to discuss any stains on the carpet.
Once measurements were made, I was told the cost would be $ 630. Whoa! I know measurements can vary, and that my original estimate was just that, but $ 260 over the expected price ($ 360 over my other cleaning company’s price) was a bit much. When I asked for a breakdown of their footage, the nice man showed me, and sure enough he had over 300 sq ft difference. Then he explained to me that they calculate wall to wall measurements, and do not deduct the square footage where your furniture is. What? So, you charge for space you’re not cleaning? Yep.
After I sent the kind men away, I called Spotless and spoke to the same woman I spoke to originally. I apologized for having to turn the men away but explained to her that the difference in cost was just too much for me. When I asked her why they charge for carpet cleaning where the furniture is, she said because it’s harder to clean around the furniture and to be as careful as they need to be so not to damage the furniture. Huh? So you charge for cleaning the entire space because it’s just so difficult to work around large pieces of furniture? I’ve never heard such an inane business practice. And she knew I was using another carpet cleaning service’s square footage for my original estimate. perhaps she could have told me about this ridiculous policy and saved all of us from wasting our time? But she never offered an apology for the misinterpretation of her original estimate, or the inconvenience of waiting at home for my scheduled appointment window, not to mention all of the preparation that goes into having your carpets cleaned. She didn’t even offer to discount the cost of the job to show some effort at better business practices.
And to top off my experience with the company, she told me not to apologize for having to turn the men away. «No worries,» she said. «I’m sure they were leaving your house saying ‘Yay! We don’t have to do a job this afternoon!’»
WOW. So I guess when they’re busy, you’re just a number in their book, and not someone they should care about.
So, unfortunately I can’t rate this company on their work, as I didn’t get to see it. But based, on their policy to charge you for square footage they’re not cleaning, and their lack of concern for customer satisfaction and retention, I gave them the lowest rating possible.

Fast forward five and a half years later. We’ve had people over to our house almost weekly for the entire time. There was a spot in the living room that had begun to grow, and the high traffic area between the kitchen and the living room was beginning to turn dark. Worst yet, our dying elliptical began dripping rust into the basement carpet without me noticing until it was too late.
I finally got my act together and called Spotless for an appointment. They came on time after calling 15 minutes before they arrived, and they walked through the rooms I wanted cleaned. After warning me that rust was –very– difficult to get out of carpet, they got to work. Two hours later, I was looking at fresh carpet… AND NO RUST STAINS. They were also able to get out the other two major issues in the living room, and it looks amazing.
Holy cows, these guys are good.
Five years later, their billing is digitized, and I received an Email receipt immediately upon paying. My carpet is now drying and I am a very happy camper.

Spotless Cleaners cleaned my light-​colored carpets two years ago, and afterwards they literally looked brand new; it was incredible. The carpets had a few obvious ‘dirty shoe’ stains near the entry, as well as many noticeable spots around the kitchen, and every one of them was gone by the time Spotless was finished. I was amazed. The owner, Demien, was part of the team, and as so many reviewers state, he was extremely professional and courteous. The price was also very reasonable for the area being cleaned (and of course also for the fantastic result). Being a supporter of a green, sustainable lifestyle, I also appreciate the eco-​friendly aspects of their cleaning.
I could not be happier with the quality of cleaning and service I received. I’m having my carpets cleaned again by Spotless tomorrow (since it has been two years) and I’m sure they will look terrific again. Highly recommended!!!
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I am editing with a follow-​up after my second carpet cleaning with Spotless. Their quality this time around was just as flawless as it was two years ago. My light carpets look like new yet again; incredible. Every stain is gone. They are fast, pleasant and professional. I also had them clean my couch this time. It looked pretty good before cleaning, but afterwards it was like new as well. I cannot say enough good about Spotless cleaners, they are fantastic!

What a fantastic experience! Excellent people taking the time to fully understand our needs! Had the carpet and sofa cleaned. Our carpets haven’t looked this great since we installed them. I will be calling again, best part it was in my budget

WOW … They are Fantastic I have used them every year for the past 4 years … After a Halloween Party 4 years ago our White Carpet was ruined. 100 bodies Food. Booze… Spills, I found Spotless on Unilocal.Its hard to get excited about Carpet Cleaning but once you see the MAGIC they perform you will Agree … We have 3 small dogs and a lot of company our Carpets take Abuse and I am ALWAYS AMAZED …, Thank you SPOTLESS your Perfect Reviews are Deserved… CM