FedEx Office Print & Ship Center

I needed some assistance with their photo machine, but no one could take the time to help me. They were more concerned about filling their orders. I waited patiently and then finally left. I will not return.

Fed ex has very poor customer service relations. They are not up front about packaging services. They have very poor policies when doing business with customers and their pricing is unreasonable. This is probably why they don’t tell you right up front about the cost of packaging. This company should reevaluate how they treat their customers. Or someone else will eventually swoop in with better prices and service and take it all away from them.
Also the assistant manager at the plymouth store was very short and rude when I spoke my mind about it. I guess she has no reason to care. That’s a shame.

Staff are friendly, but it’s really expensive. There are no price breaks unless you print over 500 copies of a document.

I asked for the cheapest shipping option to UK, as I didn’t care about time. The guy kept insisting it’s $ 58. Turns out there is a cheaper option for regular mail. Stupid

I was SO impressed walking in here. All my mom and I had to do was overnight some important documents this afternoon but I walked out feeling all warm and fuzzy thanks to the awesome staff here.
First off, they’re on top of their game. The second you walk in someone is there to great you and make sure you’re doing ok. We weren’t sure which envelope to choose for overnight shipping so the gal came over and helped us find the right one and fill everything out correctly. She was helpful without hovering. Aces!
As we were putting our paperwork together I saw a father come in with three youngish kids. As you probably know, we’re in a bit of a cold snap (see my review of the Polar Vortex!) so schools have been cancelled. You could tell this father has been pulling double kid and work duty while the kids have been off since the folks at the shop all welcomed the group in like they’ve known them forever. I’m guessing part of his job involves a lot of printing and/​or shipping. Anyway, the kids got candy, the father got service ASAP and small talk with the guy behind the counter. In a time when it’s been so cold that I’ve been holed up at home starved for human contact this warm, genuine interaction really made an impact on me. I was so very impressed I started penning this review in my brain right then and there.
Our envelope was taken with the swiftness and all in all we were in and out under 10 minutes but I still had to give them props for such a great team they’ve got here.

Unskilled, rude, under-​qualified staff. Yes singular form of «staff», not plural staff. A busy location with dozens of services and always understaffed and poor customer treatment. Today I went in and was given treatment as if I was in a socialist country claiming government rations. If you value your dignity, time and money, stay AWAY.