Wendy’s

I like Wendy’s! I like their food! But this location needs lights outside. So dark & creepy! The Wendy sign is not even turned on. It’s more for drive thru & not dinning in except during the day. Fix your lights!

Came here today because I just got off of class, I was hungry, this location is conveniently located right next to the 57 freeway, and my brother bought me a frosty keychain thing. This is my first time ever at Wendy’s. I went through drive-​thru because I was lazy and did not feel like leaving my car. I think this location was built for drive-​thru since the drive-​thru line space is so big. The man at the speaker was very kind and patient and answered all of my questions about the menu and the keychain in a happy tone. I could not find the prices for the fries on the menu so he just told them to me. I ordered fries and a frosty. He did not ask me what frosty flavor I wanted, and I did not think to specify. I ended up receiving a chocolate frosty and I was sad. I don’t like chocolate flavored ice cream): oh well, it was free anyways. Next time, I will be sure to specify vanilla. The fries were good and crunchy, and were not too salty. I will be coming back when I am craving fries and ice cream again! Maybe next time I will grab a burger, too.

I recently went to Wendys this past weekend and I must say that I was very satisfied about my order the food was fresh and hot and very tasty. I ordered one of the lemonades and it was very good. It was so good I came back the next day and order the same thing all over again. And got the same results!

For $ 10 you can get a dry chicken sandwich and a cold bland cheeseburger filled with mayonnaise. It made me really sad.

I like Wendy’s as a chain, but this location is totally lacking. Going through the drive-​thru here is like playing Russian Roulette. Tonight is the third time we’ve had an issue with an incorrect order after going through the drive-​thru. Two previous times we’ve had missing items that we were charged for, were on the receipt and were never placed in the bag. Tonight two different chicken sandwiches were ordered – one spicy chicken with no mayo and one regular chicken with no modifications but they wrapped them in the opposite wrappers: spicy in regular and regular in spicy so that two people were already biting into the incorrect sandwiches before realizing the mixup. Really? How hard is it to get an order correct? These are the people who think we should raise the minimum wage? Please! Do your job correctly!
Complaining to the management is also pointless. I’ve notified them for the missing items and they’re still screwing up. The managers resolution to the missing items was to say the staff had my name and I could go in to get the missing item «free» (it’s not free if I already paid for it and you failed to give it to me) and how about making it super awkward where I have to go in and give my name and hope someone knows what I’m talking about.
All I can say is if you’re dying for Wendy’s and this is the only nearby one then either dine in or sit at the window and make sure you have every item you paid for and its correct before you drive away. They need to step up their accuracy game.

Wendy’s is amazing! I always want to try something «else» there, but it never fails that I end up with a Baconator! They’re just TOO BOMB!!! I like this Wendy’s because their service is great AND (so far *knock on wood* lol) they HAVEN’T messed up our order! Which there are five of us so we tend to order alot of food!!!

This place is always open late and the food is always fresh. The staff is very friendly and polite despite the late hours. Usually places open late babe horrible service, but not here. I appreciate the bawm ass baconators!

Could use faster service don’t recommend this place if your on a lunch break at work if you have time to kill this place won’t be a problem for you

I enjoy Wendy’s from time to time for a quick bite. My favorite item is their salads and the jalapeño burgers they used to have for a buck. What a deal! However they discontinued it shortly after having it. The store is usually clean and the staff are pretty friendly. I just wish the drive thru moved a bit faster.

Wendys has the best chili for fast food anyways. I dont feel like I am eating crap that is unhealthy.

I stopped here out of no other choice since I was starving and about to jump on freeway so it was convenient. I ordered a bacon cheese burgers and literally the bacon was raw and not really cooked Yuck.

I love square hamburgers, however this is not the best Wendy’s .Service /​cleanliness problems.

I normally try to avoid fast food whenever I can but when I do choose to eat it my top choices are Chick-​fil-​a, Wendy’s and In n Out.
Ever since Wendy’s introduced their pretzel burgers I have been a fan. When they took it away I was actually really sad but since now it is a permanent addition to the menu I can finally get my pretzel burger fix when I am craving it. Sadly the closest location to me is the one on here on Temple which I don’t mind the drive since it is worth it to me.
I always go for the drive thru at this location and since it is open late the line can get quite long but thankfully moves fast.
The employees here are hit and miss; you have the days where they are very rude or the days where they are very nice. Honestly I don’t really expect much good service at fast food joints other than maybe In n out or chick-​fil-​a so it doesn’t really matter to me.
Overall, Wendy’s has yet to disappoint me in their food and I am a fan!

I normally order their salads and chili. They are always good! Yesterday I got my salad, drove back to work and noticed that there was not enough chicken. I called to let them know, I spoke to Juanita and she said they can replace my salad. I didn’t have time to go back that same day so I went back today with my receipt. Told Daisy what happened and she let a manager know (which I totally understand). There was no fuss, they happily gave me a replacement salad (I chose the same one, Asian cashew). Once they gave me my salad daisy assured me that she made sure it was right this time =D thank you! Great customer service!

I miss the old crew. I’ve been going to this Wendy’s for over 30 years. Faces change, management moves on, etc. The current crew is nice, but the current management has drained pretty much all life from its team.
In less than a year the crew had been completely replaced with drones that could seriously care less. You can see it on their cheerful faces.

Food is good. But last time i went to drive thru the girl had no smile. I asked for ketchup she looked pissed. Horrible customer service just from that alone. Thats what happens when u hire for cheap you get crap service. This one B acting all stuck up and mean because i asked for more ketchup lazy mf. Unlike in-​n-​out burger.

I have to say, I’m pleasantly surprised that this place is going up in quality, whilst most other fast food chains are going down. Their food has a slightly fancier, almost hipster vibe to it, and the ingredients are always fresh and delicious. The new Tuscan Homestyle Chicken Ciabatta is particularly yummy and has people coming back for more. If the burgers and sandwiches are too heavy for you, they also have light, yummy salads with sweet or refreshing additions such as fruit, BBQ Ranch, and even an Asian-​inspired one.
The atmosphere is nothing special, and you don’t see as many Wendy’s restaurants around as other fast food places, but if you’re looking to stretch your dollar further for breakfast, lunch, or dinner, this place’s diverse menu has most others beat. And it’s the only fast food restaurant I know that offers baked potatoes.

Food was okay. Service for us wasn’t too bad. But cause they were probably short handed in the back, they couldn’t send someone out to clean the dining area. Dirtiest floor I’ve seen at a Wendy’s. I’m not into dirty floors. They shouldn’t be either.

I recently had an issue with an order my daughter came home with and gathered everything up and went back. We did not have an itemized receipt and when I spoke with the manager Maria, she listened to my explanation and promptly took action to get it resolved. She was polite and never tried to make excuses. Unfortunately, the error was on our part but Maria took the food back and replaced our order with freshly made food. She did all this with a smile.
Now THAT is what I call good customer service!!! Thank you Maria!!!

Kelly? Michelle? Susan? Wendy!
Fast food is always tricky to review. How can you put a positive spin on something that is usually bad for your health? It’s like saying, «Eat a tapeworm. You’ll get REALLY sick but hey at least you lose weight!»
Located off the 57 freeway near the Shilo Rooftop Inn, this Wendy’s definitely get a ⁵⁄₅ for location. It’s closest neighbors, besides the hotel, are Luna Club and a gas station. So take advantage to grab food while filling up gas or help minimize the hangover from your clubbing adventures.
The ambiance/​décor of the place is very simple. Its your typical fast food joint with a little outdoor patio with tables and chairs. Inside is the dining area with some plants to «spruce up» the look.
Service is what you would expect of a fast food restaurant. Friendly and quick. I had placed my order, collected my money and received my food all withing a 3 – 4 minute window.
Food wise can’t really say anything great or bad. I mean it’s fast food. I will say though I have eaten at some other Wendy’s and the food throughout this chain has been on the same level. And after a long day of driving or a night of clubbing, food tastes better regardless.
CONS: —
— none
PROS: —
— location
— service
— hours (open until 3am i believe)
I’m usually in this area on a weekly basis. I won’t always go there but on my cheat days expect me to make a midnight run to this spot.