A1 Roofing

I made contact with A-​1 due to a leak in our roof. I was speaking to Marrisa. I question her about Samantha V’s rating and she became very defensive and said. «oh I know who you are talking about. she’s a typical military wife.» I stopped her and said, «hold on there, i’m a military wife and I don’t appreciate that comment.» she then tried to back track and say she was a military wife and what she was trying to say is, the military wife that is never happy and always complaining about everything, we couldn’t make her happy and she knew what the time frame was going to be.
If I wasn’t in such a bind I would have moved on to another company but I was stupid enough to go ahead and have them come out to «tarp» the 3×3 area. A few guys came out the next day, tarped it and said a vent is to close and they need their head guy to come out and take a look at it. They also walked the roof and wrote down a few things for him to take a look at.
The following week John Tibbs came to our house. He didn’t have any paperwork from the previous guys. He said. «I have nothing on your roof, how embarrassing.» I told him what they said about the vent. John walked around the roof, took a few pictures and came back down.
He showed us very selective photo’s, made it out that our roof wasn’t in very good shape, the staples weren’t holding and in the wind we’ll probably lose shingles. said we didn’t have flashing. With him «coaching us» into thinking we were going to chase problems. He wrote up an estimate.
Not feeling to warm and fuzzy about dishing out over 9000 bucks. I had 2 very reputable roofing companies view the roof. Keep in mind this house was built 2003. so the roof is only 13 years old.
I gave both the other roofing companies the list I wrote down. They laughed. John lied about most of it. There is flashing, the stables are holding and there is only a few things that needed attention. one guy put his name behind his word and said we have at least 10 more years on the roof.
In the mean time I get a bill in the mail dated Feb 16^th with no due date, so technically you have 30 days to pay it (from A-​1 for the tarping) 1 week later, I get a nasty call from Marrissa saying «we need to know if we should schedule for the new roof and if not you need to pay the bill, it is now considered over due.»
I can not believe this company. They trashed military wives, lied about the roof and flashing,
I’ll pay the bill for the tarp and labor, It will be in the mail post marked for March 16^th and not a day earlier.
I would stay away from this company. they lie. There are way to many other reputable roofing companies out there that wont try to swindle your hard earned money.
Samantha V, take note of how marrissa was bashing you. If she is actually a military wife, that’s a disgrace. Her active duty husband should be so proud.

Called them, they measured, got an estimate. When they got the shingles I wanted, their crew came out and ripped off the old shingles and replaced some bad plywood. They replaced all my flashing, put down new tar paper, and got to shingling. Hand nailed, no pneumatics. They were done early the second day. Every couple of hours, they had a guy walk around the house with a magnet to get any stray nails. They left no trash. The crew was professional, no cussing, no goofing off, just got it done. They came out a couple days later to inspect. I’m very pleased with the work they did, and with what it cost. I have recommended them to friends, who also have recommended them.

Awful, awful, awful. Never, never ever use this company, ever.
Our skylight started leaking at the end of March, and these guys were quick to come out and give us an estimate on the repair, but once we gave them a non-​refundable down-​payment of 50% of the cost to fix it, we didn’t receive any response for a couple of weeks. We called at that point, and they told us to expect it to take a couple more weeks to a couple more MONTHS to get around to the job, but they would send someone out to cover it with plastic. By plastic, they meant a black tarp. Great, now my skylight is broken and useless. Now, over THREE months later, they have still done exactly 0 work to repair the skylight. We’ve only talked to the completely rude receptionist lady, and she keeps telling us to call the guy who is supposed to be fixing it, but he’s not answering our phone calls. They’re completely dodging us. My husband called today, and now the receptionist is telling us it could take up to 6 months to find the time to do the work because they’re booked. But, three months ago, it wasn’t supposed to take more than a couple of months! So stressful! Now we’re essentially out $ 350 we really didn’t have to spare for work we’re not sure will ever even get started, let alone done, and who knows if it will be done correctly.
I read a yellow pages review after we’d already paid for the work (unfortunately), saying they had the same problem getting them to start work, and did they did a shotty job, and they’re refusing to fix it! Unbelievable! At this point, I’m wondering if we should just chuck it up to a $ 350 loss, and find someone else to do the work. I don’t need another skylight that doesn’t work.
JUST DON’T USE THEM!