Applebee’s

Came here with my family after months of not coming to this place and it was a good surprise! Food was great! I ordered the 4 cheese mac & cheese with chicken strips and it was delicious. Service was a little bit slow. Be careful on the game screen you have in your table. If you use it they charge you $ 2!
However I got a free bar snack from Unilocal.Great!!!

Enjoyed much needed family time n Kazoo Applebee’s. We ordered appetizers from half off list. Ended up being a lot of food

After the first few times of going to this location, I was very unimpressed. I expressed my displeasure with the service a few days ago and am very impressed and pleased with the timely and professional response to my complaints. I am optimistic that some changes will be made with in store customer service. Applebee’s has been a family favorite for years!

Waited for 20 minutes and no one came to serve us we left without service would not recommend this Applebee’s.

Food was good. Salmon was very good. Lemon chicken was good but a bit over cooked. Steak was OK.
Silverware and plates were dirty… multiple sets. Very concerning.
Service was good.
Price was reasonable.

Stopped for lunch on a Sunday, it was really busy and that surprised me. We were seated quickly though and our server Allison was very quick and friendly. Generally I don’t even remember the servers name, but she was really good considering how packed her section was. I used a Unilocal check in offer for free onion rings, I’ve used these check in offers quite a bit and usually they bring a manager over to check on it, but this time after one quick glance we were all set. Food came quick and was great.

Lunch menu is good and decently priced. Some good selections to mix and match. Even ordering off the normal menu the food has come up in a quick and timely manner.
I had come once previously a week prior and multiple staff members have greeted me friendly and remembered my previous visits.
The Tvs available are good to have a nice casual dining experience on lunch while watching a sports event either on replay or live.

Love the food here, my fav are the boneless bbq wings. This applebee’s service is really good, a lot of young people work here w/​lots of energy, but the last couple times I went there the booths have been left with left over food on it and the tables were sticky with messy floors too… other than that the food is really good

The 5-​star rating is with regard to my overall time there, and reflective of the service. I think people know what kind of food Applebees has and that rating the food is not of too much use here.
I follow a strict vegetarian («vegan») diet, and I came here today after church on Easter. My family (non-​vegans) really wanted to go to Applebees. The waiter was nice, friendly, talkative, had a good sense of timing with regard to checking in on us, and overall good-​natured. What is more, is that the moment I mentioned I needed advice on if I could construct a vegan item or if there were any options, he responded professionally and willing to help. He retrieved his manager, and she was lovely. Super nice, and understanding, even made a friendly note about how if I modify some entrée they would compensate with extra veggies and make sure it «tastes real good.» I had mentioned I would be willing to do vegetarian if I had to, but she did not use that as an easy way out, which was very welcomed to see her trying to help me not have to break my diet choices. I asked if any soups would work, and immediately she knew they had a chicken stock base [all of them], I appreciated it. In the end, I ordered the Grilled Jalapeño-​Lime Shrimp without the shrimp (i.e. flavored grilled veggies + white rice), and it was totally fine for a lunch item. The veggies were fresh, crisp, and prepared with enough care, and the subtle flavors were refreshing. Nice portion size too.
On our way out, someone was holding the door open for us (this is common practice at Applebees I think), but rather than another employee it was actually the manager again. She asked me how everything was, and I told her it was great and that I really appreciated her help. I did. People like to joke or complain about Applebees, but let me say that being someone who follows a diet like mine — I am used to people not really caring too much about trying to help me figure things out. I have not been treated as well as I was at this Applebees very often at other establishments. Thanks guys, it was memorably positive. This Applebees is a nice one.

Poor Applebee’s, getting such a bad rap. Let me preface this quick review by saying I’ve been to an Applebee’s in 3 different states and probably 12 – 15 different locations. I used to go to one in GR about 3 times a week since it was close to my work and they gave us a punch card for freebies. Anyhoot. I really didn’t see too many issues here. Everything we asked for was given to us with a smile, even though our 18 month old was on the brink of destroying the place. The food was decent, I had the french dip sliders, wife had the tomato soup, kid had the mac and cheese, and we all shared the spinach dip. I really thought it was a solid 3 star performance.

I came in at 11:30pm, I know it was late, but I never expected to be treated like someone who came in 2 min. Till close and asked for the world. This place does not care about the customer. I could over hear the staff talking negatively about other customers. They only care about getting out on time. And the food sucks, it tastes like it was microwaved. Avoid this place at all costs.

First of all, the waiter was basically nice. I feel kind of bad treating him poorly since the food sucked so bad. My girlfriend was correct that he did not make it so I made an effort to be nicer. The ONLY reason I would go to Applebees is because we had some gift cards to use up. I already knew what to expect from prior experiences. We got the trio of apps and a quesadilla burger. The apps of queso, dyno shrimp and wonton tacos: queso, meh; shrimp, where’s the sauce?; tacos — not too bad. The burger was disgusting though. Again, what did I expect. The highlight was the beer and that they even left me a bit ticked since there was about 2 inches of no beer from the top.