20/20 Eye Care Professionals

Dr Gerig gave the most thorough eye exam I’ve had to date and I’ve been to two other practices in two other states. He seemed really excited to answer any questions I had and it was clear to me that optometry is a career he actually enjoys. His very pleasant staff reflected an overall good vibe for the entire practice. As a bonus, no one pressured me into buying frames or additional services for which I was rather thankful for.

Very friendly staff. Good location and easy to find. Flexible times and got me an appointment right away. The front staff was and is fantastic. They were warm and welcoming. The waiting area is clean and I felt comfortable the entire time. The doctor was informative and patient with me. Definitely will recommend to anyone that needs their eyes checked. Thank you ²⁰⁄₂₀ ! You were fantastic.

I do not recommend this eye care establishment. I worked in the eye care industry myself for over 10 years and I had the opportunity to work with many doctors and optical stores. I have never had an experience like this, anywhere. The doctor kept us waiting for a long time, the technician did not know how to work the retinal mapping machine and there was major confusion over our insurance, which is a common major vision carrier. It took over 8 weeks for me to receive my glasses due to their errors and I kept receiving bills despite having been told my insurance covered certain products and services. From start to finish, it has been 5 months of back and forth. Basic customer service is lacking. Take your business elsewhere, our family will not be returning.

I really like Dr. Gerig. He’s always been really great with my daughter, who he’s been seeing from age 8(?)-13. I had him check my eyes today I was in and out of there in no time! He’s a super smart guy, and super friendly. The front office ladies are great too and they have a nice selection of frames.

Where do I begin, oh I know, how about arriving 10 minutes early to a 3pm appointment. Filled out the typical paperwork and 55 minutes later Dr. Gerig comes. Didn’t mention a thing about being late, no apology, no explanation just moving on… Eye exam went well, the equipment he has is ancient (albeit, still works). Dr. Gerig goes on rants about random things that don’t relate to me but I sit and agree and nod. He gets distracted way too much and now it makes sense why he was 55 minutes late. Overall it was fine, he knows his stuff but dang, an eye exam shouldn’t be a 2 hr trip.
Exam is done, then I moved on to the frame, lenses, options etc. The options are OUTRAGEOUSLY MARKED UP, as are the frames (conveniently priced over the average amount insurance gives). I feel like they take advantage of costs and use your insurance to their benefit leaving little to no reasons for customers to go there.
To be honest, I will not return here. I have no grudges or personal vendetta, just an honest worker with new eye care insurance.

I was so compelled to write a review about Dr. Gerig because he is hands down the best Optometrist I have ever gone to. I ran out of contacts for my vacation and had to see someone quickly. The office was able to squeeze me in that week and Dr. Gerig was nice enough to give me a free pair of contacts and tons of solutions for my trip. He also let me sample 3 other contacts (2-​week & daily) so I can see which ones I liked best. I’ve never had anyone give me so much free stuff! Not to mention he was very attentive to detail and extremely thorough. He gave me multiple options and told me which was the best bang for the buck. I’m pretty cheap. ha ha He address my issues and concerns, while other doctors in the past have brushed off. Love, Love, Love him. Go! Trust me… you won’t be disappointed.

Dr. Gerig and staff are friendly, knowledgable and honest! Lots of frames to choose from and got my glasses made in less than a week. Have recommended to friends and will continue to do so.
Leslie will get anyone (even this squeamish girl) into contacts!