Carl’s Jr. / Green Burrito

Not so great, I’ve been charged for items I didn’t receive multiple times from the drive thru (check your bag before you drive away!) and if you go after eight and there is no one else in line, there is a good chance your food will be smashed and cold like mine has been a few times. All the fast food places on highway 99 seem to have similar issues and bad customer service overall.

Stopped in the drive through Saturday night after getting into town and settling into my hotel room. It was close to 11 and no one was delivering anymore. Found Carl’s to be just up the street and loving them (other locations) I was happy to be so close. I ordered a #6, forget the exact name. But it was a burger and fries. Got up to the window and sat there for about 5 or more min watching the two women just talk and pretend to be cleaning. They did take my payment when I first pulled up. But the food took ridiculously long to come out. While sitting there I realized that they closed in 5 min, my bad. Sorry, I know the last min dinner always sucks when you’re trying to leave. But it’s a freaking burger and fries for gods sake. Didn’t ask for a well done stake and soufflé. I figured I was waiting because they had to make the food to order being so close to closing. I was wrong. Fries were cold and completely inedible. The burger was COMPLETELY smashed! This was no accident. This was a big «FU** YOU» to me for interrupting their close. Ate half the burger and threw the rest in the trash. Thank you you half assed employees for making me realize that Carl’s Jr is just another McD’s with a different marketing plan.

Had a craving for a burger. It was great but too messy for my liking. the medium fry is super tiny! Maybe a dozen fries in there at most. Service was fast and VERY friendly.

So. Not even really sure where to start. A friend stopped in to get a soda on her lunch. She pulls up to the drive-​thru and the friendly recording comes on «Welcome to Carl’s Jr. Would you like to try the new natural burger?». She replied «No thanks». While deciding what she was going to order and waiting for someone to tell her to go ahead and place her order the man on the other end comes on and say (insert extreme attitude in the voice) «Let me know when you are ready» to which she replied «Oh. I’m sorry, you sound upset. I didn’t know you were ready for me to order»… and this is where it goes WAY down hill! He replied «You wouldn’t like your job either if you had to listen to this fu#$ing thing all day».
Really? This is the kind of customer service that you give? I thought you had to go to Las Vegas to Dicks Last Resort to get cussed at!
She asked to talk to a manager (Lordes) who stated that it was actually the recording she heard. Really? You have the recording swear at your customers? Maybe I need to go get a job there. You can smell like burger grease and French fries AND you get to swear at customers and nothing will happen!
Now I kinda want to go through the drive thru to see if I get yelled at too!
If only there were a way to give negative stars. Needless to say she got her food from a different establishment. Sure the other place messes up your order on the regular but at least they don’t swear at you! She’s «lovin it!»

Friendly staff, fast food. Only thing I didn’t like was seeing the person preparing my food not wearing gloves. Usually I see gloves worn at fast food restaurants!

Okay so a number seven at Carl’s Jr. is my favorite meal for fast food. But I wasn’t here that day for a nice number seven. I was trying out the toquitos at the green burrito.
A word of advice Carl’s Jr. makes burgers not toquitos. If you want toquitos or what they call rolled tacos go to mooches gracias.

Newly built in 2012, replacing the KFC adjacent to Buster’s. It’s a combined Carl’s Jr/​Green Burrito, so the Mexican menu is available. Friendly staff, and a spacious dining area. Good quality-​control: everything cooked to the proper corporate specification. Grilled fish tacos are particularly good here.

I remember when Carl’s first came out with this, the pitch was basically a «burger that tastes like it costs six dollars, but at a lower price,» or some such. Apparently that six dollar burger will cost you close to six dollars now, and in a small combo? Seven bux plus.
I rolled into our brand new neighborhood Carl’s Jr., today, to fortify myself for a road trip I am leaving on shortly (yes, many burgers will be consumed!). This gleaming structure opened a couple months ago, replacing a KFC (which we miss, actually).
The counter girl mumbled something about «Would you like to try our XXXXX six dollar burger?» And I replied, «why yes, I think I would.»
I glanced at the menu board and ordered the Original Six Dollar Burger combo (about $ 7.50), which is described on the Carl’s website at charbroiled 100% Angus beef patty, two slices of melted American cheese, two slices of tomatoes, mayo, mustard, pickles, ketchup and red onions on a toasted sesame seed bun.
I was the only dining room customer. The counter lady gave me my number and I waited — about 8 minutes. No sweat. Now, the difference between what I ordered and what I received? I received the big beef patty, between toasted sourdough bread, a couple kinds of cheese, and bacon. I know they used to offer something like that in the six dollar line, but I don’t see it on the current menu. Whatever.
It’s pretty tasty. Unlike the «big 3», this patty actually tastes like beef. It’s a shitload of calories and carbs, for sure.
Carl’s also features «natural cut fries» now (I have never figured out what «unnatural cut» would mean), and they were pretty OK. Better than Wendy’s product of the same ilk. They still taste similar to an extruded product to me.
Would I have it again? I think so. But maintaining my girlish figure would require me to skip the bread and fries. With a fork, the six dollar burger would be quite nice. I’d like to pay less, of course.
And by the way? 100% Angus beef? Yawn. 80% of the beef cattle in the US are Angus. If it was 100% «Certified» Angus, that would be something to brag about.

The new store was clean and well staffed. The food was excellent. I recomment the Chocolate Malts!