I totally agree with the negative statements made by the other reviewers. I have had all the same issues with Daniels with the exception that I am being charge $ 1145.92 to get out of a contract I never requested. Steer clear of this company. Obviously they are not willing to deal with the customers who are just trying to deal with their billing problems in a reasonable manner.
Heather C.
Évaluation du lieu : 1 Middletown, CT
Major headache. I had a contract with this company for a year. Every time I had a billing problem(and I seemed to have one every month, which is odd when I have a set payment. Should be fine every month), I would have to call and speak to a rep in billing. Every one I spoke with was EXTREMELY rude and gave me a COMPLETELY different answer every time I called. The nicest person I ever spoke with was when I ended my contract. She was VERY sweet. I told her that it was just too much a hassle to stay with them. Eventually, I got out of my contract and considered buying oil on an as-need basis. The man who called me back from the company was even more rude and talked down to me. I would say they are not the cheapest place around, and many places will try to rob you and give you things you don’t need. Daniels never did that to us. So for that, we were grateful. Unfortunately, their rudeness surpasses their reliability and I would never recommend them.