LLoyd Alteration Station

I just got a bridesmaid dress hemmed here before a wedding. I brought it in on a Thursday and it was done by Tuesday. The dress was two layers, one of chiffon and the other satin, and I was charged $ 45. That was super affordable, in my opinion. Another place I took the dress to said it would be $ 75 for a «rush job» because they usually took 7 – 10 days. Ridiculous. The proprietor was kind and efficient. My dress looked great! This will definitely be my go-​to place for alterations!

Took a pair of my daughters jeans in for altering — we had pinned them. Jeans came back very long — almost like they had not been hemmed at all. They were also crooked. Our fault for not having daughter there to have them pinned there, but I do not feel we got the best of this shop. Will try again.

Couldn’t be happier… brought my favorite old leather jacket in with a busted zipper. They replaced it with something much better than the original. Promised it on Friday and it was ready and waiting on Friday. This must have been a complicated job, as they had to practically take the whole jacket apart to replace the zipper… and it’s a really heavy, stiff leather. $ 50 to repair a priceless coat seems like a good deal, considering how much time and skill this must have taken (and what it would have cost to buy a new leather jacket). Thank you!

Was very disappointed by the quality of work. The customer serivce was awful, not sure if the lady didnt like me or just didnt like customers in gereral. had a tear in my cycling tights that I need a quick mend on. The results were terrible, very frayed ends and looked like a 8 yr old was practicing on my tights. For 15 bucks I won’t be returning

They do rush orders; same day service, on Saturdays too. Needed two pairs of pants shortened and geez what a life saver. Customer service was great. Will definitely remember and recommend this place in the future. Oh and the pants came out perfect!

Took my custom Leather Motor Cycle Repsol Jacket in to have to taken in at the Waist, Salim is THE MAN!!! He did it so perfect. All other alteration shops I tried here in Oregon wouldn’t even attempt to take on my Jacket, claiming it was «to difficult» Not Salim, He looked at my Jacket, gave me a LOW price to fix, it and did an EXEMPLARY JOB. if you have any alterations, you need done, Look no further, A-​1 is the place to go!!!

These folks are straight to the point and efficient. They do their best with customer service but are more concerned with their turn-​around times. I have used other alteration businesses but I choose this one. They have done 6 – 8 items for me over a few months and I am picking up 2 more soon. It is family owned and ran. I encourage you to be patient and understanding of other cultures and not to misunderstand these fine folks in your haste to give a nasty review. Give respect — Get respect.

I would give negative stars if possible. HORRIBLE costumer service. I have used them three times due to convenience, but three times has been three times too many. I feel like I’m an inconvenience to them and when they screw up, which they did on my last alteration, they blamed it on some other employee! The male owner specifically told me he would use the same thread color for the alteration, but that did not happen. They did redo the hem, but it was a complete inconvenience for me and they acted as though they could care less. I will NOT be back. EVER!

PHYSICALLY THROWN OUT OF HIS SHOP
Very bad experience. Not only did they not do what I paid for, but when I pointed this out, they began yelling at me. At first they offered to give me a portion of my money back, but then the angry male owner told me he would not refund any money. He pointed his finger in my face and yelled at me to get out. He then grabbed my arm twice and pushed me out, throwing my dress on the sidewalk. I called the police who came. While I was waiting for the police to arrive the male owner came out and told me I could not stand on the sidewalk in front of his store. That I needed to go across the street, which I did not do. The police arrived, very helpful, spoke with the owner who agreed to give me 30.00 of the 35.00 back. The money was never the issue, it was that the owners immediately became confrontational and their unwillingness to even attempt to correct the situation. Next morning update. Bruise on my left arm where I was grabbed.

Popped in for some simple hem work and while it was busy I was in and out in a snap. While they are a little direct they are helpful and friendly. People came in with some whacky requests while I was there so one never knows what people expect and an alterations place cannot fix Humpty Dumpty or at least not for $ 10.
My hems were done nicely and ready in three days.
Seems about right to me.

Awesome! The owner said he would be able to hem my pants same day with only 4 hours to close … And on a Friday of all days!!! Very nice, polite, personable — same with the cashier /​his assistant. I will definitely come back again !!

Take your business elsewhere! I had a dress altered here almost a year ago and it was fine. It was a bridesmaid dress that needed to be taken in and I didn’t have any complaints. I came here again last week to get another bridesmaid dress altered and it was AWFUL!
I tried on the dress and as she was pinning it I was asking for her opinion since she tailors clothes for a living. She said, «you tell me what you want done» instead of offering anything helpful. Then she tried to take in the top of a strapless dress on one side only — even as it was pinned I could tell that wasn’t going to end well. It looked extremely uneven!
All in all she was rude and impatient as I tried to decipher exactly how to alter the dress. When I finally said that I think I had changed my mind (didn’t really want to give this place my business at that point) she took the pins out and walked away. Didn’t apologize, look at me, or even say goodbye when I left the building. Take your money to someone who realizes they are running a business!

My first alteration here, I was thrilled. I recommended this place to at least 5 different people.
But this week I was treated so unprofessionally that I can’t, in good faith, recommend it to anyone.
Both times were to take in shoulder straps on a dress. This time, I noticed a problem after pinning – it left big gaps near the armpit. After I pointed this out, he re-​adjusted the pins and it looked great.
When I went in to pick up the finished dress, I tried it on and there were even worse, giant, 2″ gaps in both armpits because the sides of the straps were too loose. I came out to (apologetically) show him that this was a problem, and he literally yelled at me about first telling him it was too tight (? that was never the issue) and that now it was too loose… he could tell I had a slanted posture and that one breast is bigger than the other (!) and what, did I think clothing could just be adjusted to custom fit everyone?
Um, yes. This is a TAILOR. «Isn’t that EXACTLY what people come in for??» I asked, and he could only shrug.
But seriously. I am able to buy clothes off the rack, for the most part. Thanks for trying to make me feel like a freak of nature for standing up to shoddy work. I seriously doubt he belittles men for having IMPERFECT BODIES. If I have to point out that that 2″ gaps revealing a woman’s bra is a problem after pinning, and you adjust the pins and then cannot sew to pinned specifications, don’t take it out on me. The man only stopped yelling after another customer (a man) came into the shop.
He re-​pinned and then re-​sewed, and the finished dress was fine 1 day later. But I will never be back.

Okay this is my first Unilocal review ever… but after a few bad experiences i just had to leave a brief review and let you guys know about a better option.
I just have to say… YIKES! HORRIBLE SERVICE! GO TO HEMS IN A HURRY INSTEAD!
I have had a couple pairs of jeans altered here and never have they came out exactly how i wanted them, often times the hem lines were crooked. Not only were the hems crooked but they took an entire week to get…
Once, I noticed HEMS IN A HURRY & BOUTIQUE a little further East on broadway I never returned to Alteration Station.
Hems In A Hurry is now my go to for alterations. They do a mean «Original Hem» (where they shorten the pant, while leaving the exact same hem that was on the pant before). Lydia the head seamstress speaks just enough english to understand what I’m asking for each time I come in. Hems In A Hurry, can do same day Hems and other alterations. They do everything from Jean Hems to Full Suit Fitting or Dress Fittings.
So, say NO to Alteration Station … and YES to Lydia and her team at Hems In A Hurry & Boutique, Just east on Broadway near the Hop Haven with plenty of roadside parking.

I have been going to Salim and the Alterstion Station for 5 years now and have always had great experiences. I have nearly all of my pants hemmed and the waists taken in (as I am 5’2″ and curvy and most clothes are too long for me). They have consistently done an excellent job with pants (lined and unlined) and jeans. I have also had them alter dresses and and jackets as well, always with great results! I recommend them to all my friends.
Stephanie

I’ve visited twice to have new jeans hemmed up and had a good experience each time. Portlanders might be put off because they don’t do the whole ‘happy happy, cheery cheery’ Portland thing and are really no-​nonsense, strictly business, and almost curt in their (good) service. As a recent Chicago transplant this was a pleasant reminder of home. ;)
They’ll quickly measure (while you wear) and pin your pants and then for $ 12 hem them up. $ 5 extra rush fee if you come in early and want them by the end of the day. No frills. Works for me.

I’ve been going to Alteration station for years, and they always do a wonderful job.
They are very quick with both the tailoring and the sizing. The first time I came in, the owner was so fast and expedient that I was actually nervous — but he did a fantastic job (as always) and I’ve never tried anywhere else. I always get compliments on my tailored garments, and the quality of workmanship has been top-​notch.

They were able to make a repair to my motorcycle gear in 20 minutes and only changed me $ 10.

It is so disappointing to go to a place you trust and have always had good results in the past. I had the opposite experience yesterday.
I recently have taken some things to be hemmed.
One thing I brought in was a pair pants. I noticed the other day that the stitching came undone and I had just had them hemmed two months ago.
I took them in and the man who works or owns the place was there. I showed him the area where the stitching came out. He immediately was rude and told me it was wear and tear. He explained that he cannot be responsible for it. It would have taken him 5 Minutes to fix it. I asked him if he stands by his work and he said yes, but not when there is wear and tear. I had the pants hemmed 2 months ago and do not wear them often. He insisted on arguing with me and I explained twice that I was not interested in arguing I just was hoping he would fix the hem which literally would have taken him a very short amount of time. but if he was not going to do that I had no it was my fault that it happened. That is just poor customer service. I have had good luck their in the past. Maybe he was on his period, but I told him we need not argue just explained if he is not going fix them then I don’t feel comfortable taking my stuff there any more.
I will also share this With my friends who go there. They will be just as disappointed as I am.
It is funny that the owner commented on my above review recently. My original review was written 10 months ago. Again He insults me and explains that the pants were really worn which is not true and again he is not standing by his work. I am okay with that. I don’t care. He can do what he wants and make up what he wants. These reviews are for potential customers and they can decided what they want to do. I found new seamstress. She is cheaper, nicer and super great to work with. She does great work! The great part is if there is a problem she takes care of it. Great customer service. Who does not love that.

I have only tailored jeans here, but I can report that they did a fine job, for a fair price. This tiny little shop was manned (womanned?) by two ladies who were, when I walked in, handling a steady stream of customers coming in for a parade of various alterations. It didn’t take long for them to get to me, measure my hems, and send me on my way with a claim check. About 2 days and $ 12 later, I had some nicely-​hemmed jeans, perfect length. She was even able to deal with the fact that I had walked on them for a while, tearing the original hem. There was enough length left to still hem. Yay!
I found it to be interesting that I had to pay the $ 12 up front. I was a little nervous, since… well… what recourse would I have if they didn’t do the job as expected? It turned out okay, but I still would prefer, like with dry cleaning, to pay when I pick up. Oh well.
Next up, I’m going to test them with some more technical tailoring. Stay tuned.