We were happy with every aspect of our remodel project. The centerpiece was a complete kitchen remodel, which involved removing loadbearing walls and taking the expanded space down to bare studs. In addition, they replaced wood floors in the living room, dining room, and hall; removed an interior chimney, replaced the furnace and water heater, and added air conditioning; cleaned out old wiring and replaced insulation in the attic; retiled the fireplace; added wall sconces and cleaned up old wiring; resurfaced the dining room ceiling; and repainted the hall, dining room, and living room. All of this was completed in three months. At the beginning, Scott gave us a schedule of who would be in the house every day, doing what. The only delay was in the delivery of the custom cabinets, but he revised the schedule to make up all but two days. Workers told us they like working with Mosaik because they can count on getting in to do their work on time. It was clear that Mosaik has a team of skilled craftspeople who respect them and are committed to meeting their standards of quality. Scott and Erin monitored our project continuously to ensure quality. Whenever something important happened, one of them was there make sure it was right before it was set in place. When the countertop arrived, so did Scott. When the tile installers were laying out the marble mosaic, Erin was there to look it over – and decide it needed to be larger. Scott looked at the eggshell paint on the living room ceiling one sunny morning, decided it was too shiny, and had them repaint it. We are so glad we chose Mosaik because the process was so smooth. They managed everything from beginning to end, responded quickly to questions, and called immediately the few times issues arose.(Our house is almost 100 years old.) Both Erin and Scott are personable and professional – and so pleasant to work with. We’re so happy with the way our kitchen turned out. Erin both listens and advises well, and we were grateful for both. We told her we wanted to echo the house’s architectural themes, but not make it a period piece; and she achieved a perfect balance – a light, airy, functional space that fits beautifully with surrounding spaces. It’s warm and comfortable, and also beautiful and sophisticated. We love it, and our friends are amazed. Our project cost more than we planned only because of change orders we approved(e.g., adding air conditioning, replacing wood floors). The only additional charge related to the original scope of work was less than $ 300, to replace a corroded pipe discovered in a wall. Their process, which involves an early engineering study and pre-bid contractor walk-throughs, resulted in a firm contract. In a nutshell: Erin and Scott know what they’re doing.