Planned Parenthood

Five stars for an excellent medical assistant who was friendly and compassionate.
One star for the one hour wait time and front end staff who seem to be completely inept as well as the nurse practitioner who sent me to OHSU for 6 hours in the ER for completely unnecessary testing and invasive ultrasounds.
As a trauma survivor who can barely get through a Pap smear I didn’t feel heard about my concerns regarding unnecessary ultrasounds.
I won’t be going back.

I don’t know why I made the mistake of coming back to this location. I had a 10:50 appointment, it’s 11:45 and I still haven’t been seen. I don’t understand why they schedule beyond their means. It’s extremely frustrating and what is the point of making an appointment if you’re not going to be seen for HOURS after your appointment time. Poor planning. Poor business practices. Very frustrating.

No matters if you have appointment or not. You have to wait 2 to 4 hours to check in here.

I need to rant for a minute.
I just sat in planned parenthood in Portland for an hour and they didn’t even call me in. I left because it was already AN HOUR AFTER MY SCHEDULED appointment time. What’s the point in making an appointment if everyone in the damn office is going to be called before me??? Great service planned parenthood!

Everyone who works here is very friendly. They answer all questions comprehensively and are never condescending. Truely comprehensive care.
That being said, the wait time is ridiculous. When you make an appointment, you expect to see the doctor at the appointment time, not an hour later. It doesn’t matter if you have an appointment, the wait time is atrocious. Appointment times are not honored, so budget around 2 hours for your appointment from waiting to walking out.

I got a vasectomy at this Planned Parenthood.
I cannot praise and thank them enough and I hope this review helps.
I was 40 and asked for info on the procedure. They informed me that I was qualified for a completely funded consultation AND vasectomy! Something like 700 $, completely covered.
It was done at this location in September of 2012. They were professional and easy going, they even let my girlfriend hang out in the room while it was being done so she could check out the work :)
I really cannot thank them enough. Amazingly helpful.
My only critique would be they gave me a non-​refillable rx for 10 Vicodin. 10?! c’mon doc, my nuts have to heal up a hole in them — can’t I be a little more zonked out for all that?
As for the healing process, they avoid doing stitches these days to allow the natural scrotal squishy healing process to work. Worked great, btw. Spent the entire weekend on the couch with my nuts bare and guarding against the cat jumping on me. Honestly I have no idea where vasectomy horror stories come from — seriously, take it easy, rest up, no work outs or work shifts. Healed up beautifully: D
So, be prepared to supply your own pain meds and get yourself a free effective sterilization!

The longest I have ever waited at a planned parenthood. Took them 1 hour and 15 minutes after my girlfriends apt before they could get her in after asking the wait time. Skipped by multiple people as well. The people here are nice and everything but appointments are made because I have things to do. Waiting over an hour after an appointment isn’t one of them.

This Planned Parenthood is everything a PP should be. I mean the wait time is an eternity but that’s to be expected at any clinic.
The clinicians I dealt with were kind and compassionate people. I felt safe and cared for.
They take payments on a sliding scale depending on your income and that’s super helpful. And they make payment plans for people who need them. Can’t get any easier.
Thanks PP!

I really love and support Planned Parenthood. However, my first visit to the SE clinic (rather than NE, where I usually go) was not so great. I waited nearly 2 hours to be seen and the staff was not very sympathetic. Were my concern not urgent and had I not needed an appt same-​day, I might have left and come back another day, at the other location. Quite frustrating!

I rushed here for my appointment and still had to wait a long time to be seen, what’s the point of making appointments if you’re not going to be seen on time AND they have attitude problems here, you don’t need to be working in customer service if your going to have an attitude with people. But anyways I only had to come here because it was last minute and I couldn’t get in at the NE location which I usually go to and love :)

This is the best planned parenthood I’ve been to in the Portland area. I did wait about 1.5 hours as a walk-​in, but I’ve waited at others much longer With an appointment.
The NP I had, Erica, was extremely sympathetic towards my concerns about my body and frustrations with birth control. I actually felt like she knew what she was doing and she gave me great peace of mind about my health concerns and made sure I was taken care of properly with my birth control. She almost made it fun! I Highly recommend this clinic! :-)

So I went in because I was having some pain with my mirena. They did the whole shebang of «pee in a cup, and STD testing» then they told me I had a bladder infection then told me it was all going to be out of pocket and charged me 70 $ when it had been free at the Gresham clinic. On top of that they didn’t even do the string test.

I was very happy with my experience. I went in for STI testing and the staff and doctor were friendly and didn’t seem to be judging me or slut-​shaming as I’ve experienced previously at some gynecologist’s offices.
It was nice to see a variety of people in the waiting area — rather than feel like I was the only patient who wasn’t a pregnant female with my husband (as I’ve often experienced when going for testing at the gynecologist’s).
I had a 3:40 pm appointment and was seen at about 4:30 pm so it was a bit of a wait, but it was a full waiting room and they were clearly very busy so understandable.
Other than the wait time, the only issue I had was that the doctor was not as knowledgable as I would’ve hoped/​expected. I asked her about Truvada and she didn’t know what I was talking about, which considering it has gotten a lot of press lately and that is her chosen field, I was disappointed by.
I would definitely go back and would recommend it to others.

I am blown away by how nice and easy every aspect of women’s health is at planned parenthood. As a European living in the states the health care options can seem a little bit like from the last century. So finding a place where you can get treatment no matter what is what I believe this country needs more of!
Just went in this morning and once again had a great experience! Thank you PP

I have recently had two appointments at this location and each receptionist, nurse’s assistant and nurse practitioner I met with was incredibly kind and helpful.
I definitely feel for the reviewer that had a terrible experience, as your own anxiety about a health issue is bad enough. I just wanted to share my own experience and how positive it has been. Even the woman I spoke to on the phone to make an appointment was lovely. Also, I saw the receptionist helping someone who was definitely in crisis and she was nothing but kind, gentle and reassuring.
The best part was that my (sad) freelancer’s income and lack of insurance allowed for almost everything to be covered. Even if you have health insurance, they can definitely cut costs for you.
Planned Parenthood covers a range of health services so be sure to check out their website for more information.

The lack of compassion and professionalism at this Planned Parenthood is an embarrassment to the entire organization. In my four visits over a span of a year, only one of the doctors treated me humanely. I was repeatedly charged for services I was told would be covered by grants (since I was unemployed and broke). I was condescended to about my health concerns and heard extremely inappropriate remarks about my personal history by nurses. I was denied exams and birth control when I really needed them. Every other community clinic or PP I’ve been to (outside Oregon) has been great, so I wonder what has gone awry at this location. No thanks for the dehumanization and neglect, PP!

This place has been nothing but cool to me. It’s easy to make an appointment over the phone. Their financing options are awesome (cuz I ain’t made o’ money). The staff is professional and friendly. And I trust their doctors, practicioners and health care providers 100%.
I’m not too good with medical procedures but PPCW made it easy to get access to all my options, information about said options and supported my decisions about my reproductive health. I was never rushed, nor made to feel dumb for questioning, crying, asking for more info or my inability to bequeath a large donation.
Having interned for PP in college in another state, I have huge respect for how this non-​profit runs. Additionally, I love how expediently this particular clinic runs. I support PP in general and this clinic is valuable to everyone. Regardless of your gender, age or orientation, PP can help you take charge of your health. Good going, Central Willamette crew!

Going in to get a vasectomy and I’ll admit I was anxious and a bit panicky.
The staff here were very helpful and playful and kept things light hear-​ted as I hyperventilated and panicked my way threw it. I was even offed juice and crackers afterward.

If you’re thinking about going, you should just go. It’s definitely not going to be as scary or as «free-​clinic» like as you think.
First of all, if you’re a woman who cannot afford your annual, your BC, or other healthcare you might need, they may be able to cover all or part of your visit with funding. If not, many services are rendered on a sliding scale. Anyone can use insurance also, providing they have it. It’s a great way to get seen immediately if you might be having issues with your ‘reproductive area.‘
The women who work there are very nice and understanding. The doctors have all been great as well. In my experience, I’ve never been completely calm while being here, but the staff does an incredible job of making it easy on you. It’s also the nicest PP office I’ve ever visited.
Planned Parenthood is a community staple, support them when you can! I like to write a small donation into my checks before I go.