Sunset Athletic Club

We’ve been members for over 2 years at Sunset Athletic Club and it’s our experience that the club is neglected, unsanitary and poorly run. I’ve informed onsite staff several occasions the mold build up in the women’s locker shower stalls. This is the thick black mold that cover the grout in between tiles. The family shower room outside the pool area often is wet and dirty with urine on the floor. My child slipped and fell on his head and when i reported the incident to staff onsite, he ignored us. The walls and ceiling is moldy. The pool is run by young staff who would rather surf on their mobile devices than ensure safe swimming environment for patrons. One time, one of the young staffers was cleaning the pool deck and spayed dirt and grim directly into pool while patrons were swimming in it. They appear to be inconsistent and selectively in enforcing policy. For these reasons I gave it 2-​star.

Would rather have the steam room in the locker room and the seemingly unsupervised tanning bed should go away.
But otherwise a nice club

I asked the club for years to better maintain their equipment. Showers, drinking fountains, hot tubs, exercise bikes and other equipment would be out of commission for months. The management just doesn’t have proper standards. However, as a parent, I could not accept their inability to keep children safe: Sunset Athletic Club swim instructor admitted to sexually abusing girls in sauna, court documents say
via @oregonian AND Massage therapist at Sunset Athletic Club accused of sexually abusing teen
via @oregonian.

I am loving SAC for myself and the family.
It’s not just a place to workout, but a center for many of our activities. The swim team is great, LOVE the outdoor pool and hot tub. Love the deck outside and use of the grills.
Great rock wall in addition to everything else. Our three boys actually enjoy going to child watch «kids club». Friday nights out and crazy days for when the kids don’t have school.
As a former life guard and pool guy I really appreciate the saline system they use and the pools are all super clean.
I will say the fitness equipment is a little dated and cramped. So if you only want a place to workout and care about that space the most… You won’t get maximum value here for your membership.
This place makes me think I could handle being a stay at home dad. Okay, perhaps not. But it’s great to meet my wife and kids here for dinner after work.
Oh, I do think members should get first sign up for swim team. I think I had to get here by 4:30 AM to be sure they had a spot. But in all, I could not be happier. It was well worth the six month wait to get in.

The pools here are wonderful. We take the whole family for swimming year round. They have an outdoor pool in the summer with BBQs, which is also great activity.
The indoor track is above the basketball courts so the space is efficient.
The down sides are that the cardio equipment is old and the weight room is a little sparse. They don’t have the big machines like you would get at 24 hour fitness.
Basically, this is a swim and racket club with some cardio and weights to please everyone.

I like the atmosphere and I live very nearby. A lot of employees look bored but do ok. I did give up swimming after dealing with the woman who manages the program. Gail is her name and nasty snarky and rude is her game. Swears at times. No sense in complaining they kept her anyway. I did not use the pools much anyway and joined mainly for the cardio.

The facility OK but the real reason for only two stars is the lack of professional management and inconsistent services. You have to call every time before you go there to make sure that the child care and pool is open as scheduled. For example during this current July heat wave the outdoor pool is CLOSED ALL WEEK! The say it is because of sunscreen in the pool??? I have called the competitors in town (Bethany) and they say they have never closed for «sunscreen». Unless you live really close, AVIOD.

Been traveling from Springfield to Eugene for the girls’ practice every 2 weeks. Needed to find something to do for 2 hours each time. AND… my sister says all I ever post about is food so I thought I would post/​yelp about the OTHER things I do.
SAC is very much like Courtsports in Springfield. Nice facility with TONS of options… indoor walking, running, rock wall, cardio, weights, yoga, Pilates, group fitness, trainers, and 3 salt water pools (lap, therapy, family & hot tub). Outdoor there is tennis, more basketball, more pools and running (I think… you’ll never catch me running unless it’s to dinner!).
You are personally greeted at the front desk and they are well staffed enough to take you on a tour. They have temporary locks (in exchange for keys or ID). Tons of large white clean towels in the locker and pool areas. Tons of clean white hand towels in the athletic areas.
Locker room has tons of lockers and benches as well as a seating area with TV to keep kids busy while YOU change (moms will know what a luxury that is). There are curling irons, hair dryers, hair spray, deodorant and lotion on the many vanity counters with multiple wash basins. There are also stools so you can sit and fuss over your look if your that kinda girl. There’s even a stand up tanning booth, hot tub and TONS of showers with shower soap, shampoo & conditioner.
Courteous staff, happy/​polite patrons, easy location just off the main highway and any kind of work out equipment you’d desire. Can’t wait to go back wednesday night!

This is the worst club ever. They have very dirty locker rooms. Their machines are never wiped down unless a member does it. The weight room is always in total disarray. And their pool director runs the facility like it is a sovereign nation. All in all the only reason to join is in the summer for the outdoor pool but use it a lot because it is expensive.

Given all the fake reviews on Google, I feel compelled to post about SAC. I am not a member, but have visited as a guest several times, including 2x in the last year.
The pros:
1. Lovely outdoor pool with filtered shade portico for lounging. Not the largest pool indoors, but still nice. Interiors are attractive too.
2. The front-​line staff are very sweet, especially with kids. Friends with kids like the flexibility of their athletic camps in the summer.
The cons:
1. Sometimes 1 lifeguard is expected to cover both inside and outside pools because it’s slow. I don’t think a pool should be unattended yet open for use.
2. Subpar administration. For a long time, SAC held a monopoly on health clubs nearby and the admin attitude reflects that.
ExampleA: I was an invited guest to an event. The manager came up and lit into me about the problems occurring with the event, without even inquiring who was in charge or the situation. When I could get a word in edgewise, I directed her to the person in charge. I watched my friend give exact permissions she had obtained from SAC staff and did the manager apologize to either of us? No, she stomped off.
ExampleB: On another occasion, staff struggled to enter credit card numbers, and called me 3x after the event to have me repeat my number over the phone. It kept being different staff members calling. Pay cash!
Conclusion: SAC is a nice facility, but has its flaws. Also consider Bethany Athletic Club and Hawthorne Farm AC.

This club has come along way since I joined 8 yrs ago, I am very happy to be back and things a much better. They were very helpful on reinstating my membership and even giving me my old number back! I
Very pleased with the direction the club has taken!

I joined for the tennis, as that’s all that I care about. They have 7 indoor courts, 4 new and 3 older ones. The courts are in decent shape, although the dividers and nets get worn down pretty quickly. My main complaint is that SAC allows so many members that it’s not always possible to get a court to play on the weekend mornings. I can understand an occasional tournament or event that takes priority, but it’s not unusual to not get a court at all.
They do have organized events, like men’s morning or group lessons or mixed doubles nights, etc. These are good, but cut down on the available court time if you’re not participating.

I’ve been a member there for 8 years, only because it is very close (blocks) from my house. One the positive side: they seem to expand their facility every few years, loads of classes at myriad times, childcare on premesis. Downside: terrible, terrible in every way customer service, unfriendly, rude at times, completely unhelpful, very little consistency in staff and no apparent training. Management is completely uninterested in any feedback, with the attitude,“If you don’t like it, go elsewhere”.

My family has been a member of SAC for 15 years. Over that time period we have been impressed with the interest of the managment to expand offerings to appeal to the club membership. This is a very family oriented place with options to appeal to all ages. I love seeing gray haired women playing tennis with teenagers and all ages enjoying the fabulous pools and all ages and genders doing Zumba with Kristen or the many work out classes. The pools are the true gem here– clean, inviting, indoor with no chlorine and the outdoor play area in the summer for kids cannot be beat. The party room for events is superb, I had my retirement party there and it was perfect– Jennifer provides excellent service to make your event be just as you hoped.

This is my local Gym that I live walking distance from my house. My family has been members off and on for over 15 years, and my wife and I are now members. It is an amazing value for a full service club. You can get a whole year at 10% off, and there is always machines available and is rarely crowded to the point where you have to make sacrifices in your work-​out.
The Pools are amazing, they have indoor salt-​water pools that are much more enjoyable than chlorine pools. They have a bevy of classes available for all types of interests and there is a diverse and enjoyable membership base where you meet good people. It has a very neighborhood feeling to it, and is very unpretentious.
I highly recommend SAC as a full service club.

THE ROCK WALL:
the rock wall is not a good place for people who really rock climb, but it is an EXCELLENT place for beginners. They have a very small little bouldering cave and the rope routes have auto-​belays, so you clip in and go, without having another person hold your ropes.
They also have an after school climbing group for middle-​schoolers and maybe grade-​schoolers too! NOTE for you parents, don’t just drop your kids off, you have to sign a waiver for those lil uns (i.e. under 18).
THE CLUB:
SAC is an awesome place to be a member! The staff, including the trainers and instructors are so nice! Their amenities are very new and clean and pretty and nice and varied and coooool. The only drawback is the price, because I hear it’s a little spendy, but even then if you’re an active person, you will have access to salt-​filtered swimming pools, basketball, rock climbing, racquetball, tennis, weights, classes, aerobic machines, etc., etc., etc!