Woodstock Family Medicine

Dr. Smythe has been my primary doctor for many years and has always been knowledgable, professional, and compassionate with every visit. She has seen me for everything from physicals and labs to womanly check ups to prescribing medication for my thyroid.
The nurses who work there are also very helpful and good at what they do– I have extremely tiny veins (I have to use the smallest, child-​sized «butterfly» needle) and they always make sure to really find the vein so they don’t have to stick me more than once.
I’ve never had to wait more than 15 – 20 minutes to see the doctor either-​very good with keeping appointments on time.

The doctor and physician assistants (or whatever they are called) were very good: informative, made you feel comfortable, you don’t feel rushed, you have plenty of time to ask the doctor questions.
But the administration is NOT great. My test results were lost somehow, or inconclusive, or something? The admin lady was not clear about exactly what happened, but I got billed for them anyway and was offered no options to re-​do the test (for free or otherwise!). They just said «Well, come back in six months for another physical.»
They also sign you up for their online health portal, which apparently automatically bills you after a «free trial». So I got surprised with a $ 50 subscription to that.
I’m not impressed. I don’t know if I’ll be back.

I have been a patient at Woodstock Family Medicine with Dr. Snow for several years. There are not enough words to express my appreciation for and total confidence in Dr. Snow and his staff. Before I became Dr. Snow’s patient, I took my Mother to him. He was so caring and loving to her. She looked forward to seeing him and she was his patient until she passed away 3 years ago.3 days shy of her 100^th birthday. she had congestive heart failure and dementia. He cared about her as if she was his own Mother and went over and above to see that she was cared for in the best possible manner. He sits and listens to you and cares about what you think. a rare quality in some doctors.
The staff and assistants at Woodstock Family Medicine are also «top quality»…they are fun, caring and very professional.
We have now moved to Redmond and I still have Dr. Snow as my doctor and I pray he doesn’t retire any time soon.
Linda W

Accepts new patients, but first appointment is over two months out. Maybe this provider should stop accepting new patients if the facility is so busy.

I am newish to the area from Seattle, wa and I work for Portland public schools at a school close to this office. I injured my foot over the weekend and I thought it would start feeling better but it hasn’t and I am in a lot of pain. I called the office to make an appointment today to come in JUST to have my foot looked at and the woman on the phone was NOT helpful at all. She kept saying «we aren’t accepting new patients» and so I told her they should probably take that off of their website then. She then changed well we are but we have no time today even for people that are established patients there. Okay… so I guess my only option is the emergency room!!! I’m in pain here. I don’t need a full check up. Just someone to look at my foot and refer me for X-​rays so I don’t have to pay though the roof for X-​rays at the emergency room. I’m so frustrated right now and in pain. Shame on you Sharon or Shannon!!! Shame on you.

So far I have been to Woodstock Family Medical twice, once for a check up and blood draw, and the second for vaccinations. Both times The office staff were lovely, and the Dr. filled my brain with all the info I could hope for.
I have a strong fear of needles and both my blood draw and vaccinations were a cake walk thanks to the ninja needle skills of Jennifer.
I also saw some other reviews talking about a 100 dollar deposit, and I did not experience that at all, I did not spend a dollar on my first visit. so maybe that’s outdated.
I definitely recommend them.

I’ve been a patient here for a couple of years and I have no complaints. I always feel that I have been treated well, listened to, and informed after every visit.

This review reflect the office staff and practices– not the Doctor. I had been a patient since 2003 and had a really negative experience recently that forced me to find a new primary care provider. It seems my check for a $ 35 co-​pay was returned by my bank, this turned out to be a bank error. I had gone in to re-​new a prescription and had spoken to them several times arranging picking it up and they never mentioned once that there was an issue, when I tried to pick up the prescription I was told I could not have it until I settled the $ 35 charge and from now on I was to be on a cash only basis with them. I pointed out that I had been a patient for 10 years and to treat me like this over $ 35 was overkill, also, I had spoken to them three times prior to taking time off work and driving across town to pick up my prescription-​and the issue was never mentioned until I was there, then they refused to release my prescription-​making me go with out until I could get another doctor. I let them know when I went in to pay them the $ 35 in cash that I would like to consent to have my medical records released, they then sent me a letter «withdrawing from my family’s care». Ten years of being a patient and I was treated terribly over $ 35, it is just silly to treat customers that way.

My wife and I have both been going to the Woodstock Family Medical Clinic for our general check-​ups and other health concerns for several years now.
I think the relationship with the individual doctors is more important than the clinic as a whole, but my experience with Dr. Snow has been great, and my wife has also got along well with Dr. Smythe. Friendly, thorough, comfortable, and good advice and referrals, everything you want from a GP.
My only criticisms:
1 — My wife (being the daughter of a doctor) is well versed in what many of the lab tests numbers mean, but she was given a summary rather than the full details. I think both should be standard policy!
2 — (and perhaps this hardly counts!) — Being young and relatively healthy we went a couple years between physicals (probably longer than we should have — and we had to redo our patient paperwork and so on. This was mostly to make sure that the clinic had the proper insurance info and everything, but still — if the clinic has the resources I think they should try and acquire past records from prior practitioners and keep in touch with existing patients to remind them about check-​ups and the like!
Those minor concerns aside, my wife and I have found our doctors and we’ll be staying!

I tried to make a new patient appointment with this clinic. They had been referred to me by my chiropractor. I was immediately put off by their $ 100 deposit requirement (even though I have great health insurance). You pay them $ 100 and once they are paid by your insurance company, they will reimburse you, minus whatever copay/​coinsurance is owed. I don’t know about you, but I certainly don’t have an extra $ 100 sitting around for a clinic to sit on while they wait for reimbursement from the insurance company. They may have great doctors, but I’ll never know because of this ridiculous deposit requirement. Their excuse? «We’re a really small clinic.» I call that lame.