Stopped by here at 1am and got the most delicous fresh out of the oven apple fritter ive ever had. Was working nearby outside and could smell them cooking. Had to stop, was more than worth it. And the guy who helped me was extremely friendly. I will definitely be stopping by anytime im in the area.
Denine H.
Évaluation du lieu : 1 Post Falls, ID
I just went in and for once they actually had a selection of donuts. I went to order my usual chocolate bar with custard filling and the girl that was working the counter refused to fill it for me. When I asked her why she told me they do not allow her to fill the rectangular donuts with custard when the round ones are available. I told her that I have always gotten long bars with custard filling and that they were the first ones to offer it to me severed that way the first time I ever went in there. I offered to even pay additional money if I needed to to have the custard-filled bar. She refused to sell it to me stating that those are for customers that just want the bars not custard inside. I again said to her that you guys are the first ones that ever offered me a bar with custard inside I simply want the same donut that I have purchased before from this place. She again refused and said I’m sorry it’s the rules I cannot fill a bar when they are round donuts available. I explained again that I would pay the additional cost or whatever it took to get the donuts that I wanted if she would just please fill it. She refused. I explained to her that I’ve been in sales for over 28 years and asked her what do you think this is going to do to me, as a customer and she said she couldn’t do anything about it. That if I wanted to leave my phone number and name that she would have the owner call me sometime tonight when he finally got in there! I have enjoyed they’re Donuts since they opened but as of today I will no longer patronize this business. It is absolutely ridiculous when I offered to pay for the donut that I’ve been getting since they opened up. Now they’re refusing to sell it to me when the selection was sitting right there in the case. Their donuts are good but their customer service sucks. In addition to that rarely do they have a full case of donuts most of the time they just have apple fritters and a few leftovers. It is not worth it to me to go through that kind of hassle just to get a freakin donut
A. M.
Évaluation du lieu : 3 Portland, OR
The gal working was so sweet and friendly, and there was a pretty decent selection of donuts, considering I came in in the middle of the day. The donuts were okay, but the ones I tried were nothing special. I also ordered a coffee which tasted off. Wish everything tasted better to go along with that great service, though!
Nichole F.
Évaluation du lieu : 1 Post Falls, ID
I just went in to grab some donuts for my son and I. They had no donuts to speak of. I had my choice of an apple fritter or one of the other three donuts left. The girl explained they only bake at night… I left without a purchase. As I sit and write this review in the parking lot two people walked in and promptly walked out without any donuts. When I go to a donut shop I would expect to find it stocked with a good selection of donuts. Not this place. I will not be back.
Lisa P.
Évaluation du lieu : 3 Post Falls, ID
Just driving around looking for a treat. Had seen this place before so decided to give it a try. Present were my hubby, middle daughter, son and myself. One of us told the others what to order while one went to use the facilities. We ordered two scoops in a bowl accidentally ordering one of the flavors wrong. When I asked about switching one of the scoops the employee serving us explained since it had touched another flavor she could not put it back into the tub. But she was willing to throw it out and get the other flavor. It was our mistake so I thought that was good service. We decided to just take it as we had ordered it. Then I was ordering from the espresso menu on the coffee alternatives. Listed at the top was Chai Tea. I asked if I could get the Chai Tea like iced tea? She said yes would you like vanilla or spiced? I chose spiced. Them my daughter pointed as the employee was pouring milk into the drink. Ahhhhhhhh, I should have known? This happens at other coffee cafes. The word Latte is not listed so I think it is brewed or iced tea. It always ends up having milk — yuck! Unless, of course it is coconut milk. Again she was very patient and polite offering to make me a different drink. I was sort of frustrated, not at her but the situation. So I opted out. We finished our ice cream order; all the while I was eyeing those donuts. I decided on espresso explosion ice cream in a waffle cone that was the perfection crispness. After reading here of the reputation of their donuts and the ‘customer first’ service, I will be back. Also we noticed as we left it is opened 24 hours!
Allen L.
Évaluation du lieu : 4 St Charles, MO
This was a fun place. You can tell they are just getting started, and I wish them the best. We had a plethora of wonderful treats, and I will list them in levels of excitement. High level — Freaking fruit burrito!!! Medium level — Apple fritter High level — Peanut butter turnover We honestly ordered $ 30 worth of donuts and ate every one. We were just… in the mood. Haha! There were six of us as well. That makes it a little better… right? Overall, this is a great little place that has some possibility. I will look forward to watching them over the years.
Deanna C.
Évaluation du lieu : 5 Post Falls, ID
What a great place to take family for a special treat. When I want to treat clients to a nice surprise to make them smile I stop in for a dozen. Always makes their day! Friendly and helpful staff, and the yummiest donuts around!
Amanda L.
Évaluation du lieu : 4 Salida, CA
It won’t let me write 2 separate reviews. So I’m combing them. We’ve had both the ice cream and donuts so I wanted to review both. 3 stars for the ice cream… Came here on a Friday afternoon for some ice cream. There was a bit of a crowd and only 1 lady behind both counters(ice cream and donuts have separate counters). Service took a bit, but she was moving quickly. The ice cream was just ok, nothing to «write home about». What I would, expect from any standard ice cream store. 4 single scoops was $ 9. Again the same as most ice cream stores. I guess if I was in the area and craving ice cream I might stop back in. But it’s not my favorite and I’m not«dying» to go back. 4.5 stars for the donuts… Picked up some donuts on a Saturday morning. Service was better, more people were working and able to get costumer served faster. They were very fresh, had nice flavors and quite a good selection. Light and airy maple bars, and the cinnamon rolls were soft and had just the right amount of cinnamon. $ 9 a dozen, but we added the cinnamon rolls so it was $ 11 for the dozen. Looking forward to going back and trying more.
Lo L.
Évaluation du lieu : 5 Reno, NV
My family came here for the ice cream in July. I wanted a brownie sundae that was advertised on the menu board behind the ice cream counter. The girl who was training had no clue what I was talking about so she asked the manager/owner. He said he had hoped to make brownies but never got around to it, so I could choose any chocolate doughnut in the case to add to my sundae. I don’t care for chocolate doughnuts so he let me choose any doughnut. Doughnut sundae it was! And… it was amazing the doughnuts were good, the ice cream was good; all four flavors my family picked were good, and the service was AMAZING! I don’t know if doughnut sundaes are a thing there now but they need to be! Thank you for the winning customer service!
Catherine Y.
Évaluation du lieu : 5 Chicago, IL
This is a wonderful little place — open 24 hours — very, very good doughnuts and friendly, professional service. Coming up here, I missed Dunkin Donuts, but really, this place is better!