Harris Teeter

What happens here? The customer service was so wonderful before. It’s getting terrible in the past few months. I noticed that many great cashiers are no longer here. You now see cashiers chatting with each other, even bad mouth about the previous check out customer in front of current checking out customer. Very disappointed! I used to love this store.

This Harris teeter has a horrible horrible smell. The deli is disorganized and unhelpful. Be prepared to wait 5 – 10 minutes minimum for one pound of turkey. They don’t care. Very overpriced grocery store. Nowhere to park. Shop somewhere else. Please!

This is our favorite local supermarket. The selections are great, the service is great, and we rarely wait in a checkout line for more than a handful of minutes.
Recently we moved all of our prescriptions from Walgreens to Harris Teeter. Walgreens pharmacy in Potomac had become a nightmare, from long lines to horrendous service and unfilled prescriptions. The Harris Teeter pharmacy is the best we’ve experienced in many years. What a great change.
This weekend we picked up four nice T-​bone steaks for grilling. They were so tender and flavorful. We plan on picking up a few dry aged steaks for a special event in a few weeks.
Keep it up! You’ve got customers for life.

Walk into the deli area last night. An African-​American woman who slurred her words and was eating food came to make me a sandwich. I asked for a half-​sandwich. She recommended a whole sub, given that it was on sale for 4.99. I said no thank you, that I wanted a half… and she kept pressing me, as if it were a used sales lot… ALL THE WHILE CONTINUING TO CHEW FOOD IN HER MOUTH.
I don’t know what she was eating, but it must have been good, but she kept chewing while starting to make the sandwich. At that point I walked out. GROSS!!!

I love this store BUT they must hire more checkers. It is a disgrace to pay that much money and then have to ring up your groceries yourself!!!
I have complained and it still is an ongoing issue!!!
Get a clue Potomac Harris Teeter!!!
All the other HT’s that I shop at and I shop them all do not have this issue.
Get some help!!!

My neighborhood grocery store. Located in Park Potomac, this Harris Teeter shares its parking lot with two very popular restaurants — so parking on the weekends can be tough. I usually park in the indoor garage.
The pluses about this store is really the meat section. The steaks are top quality and I always buy them here. They are thick-​cut like restaurant size and usually very tender. They also have dry-​aged steaks which are a little pricey, but worth it if you like that flavor. The seafood department is pretty good too.
Now, this store really needs to up it’s prepared foods section. I’ve tried several items and they taste like it’s been sitting in the case for days and is usually really dry. Maybe we are spoiled by Whole Foods and Balducci which have an excellent prepared foods section, but they need to do something to attract more customers.
Now, on occasion, they did offer some weekly specials. They did offer a Prime Rib deal for $ 9.99 on Thursdays which was an excellent. They gave you a huge piece of Prime Rib with sides. For several weeks, they offered excellent BBQ — huge portions with three sides.
If you subscribe to the Washington Post, they usually have a $ 10 off coupon when you spend more then $ 50 every other Wednesday so it helps with the bill.

It’s neat and organized, open ²⁴⁄₇ and the staff are more than willing to help you… What more can a gal ask for from a grocery store? Needless to say, this particular Harris Teeter location is ah-​mazing and has everything you need, whether it’s for a run-​of-​the-​mill grocery run or specific grocery needs.

The quality and appearance of the Harris Teeter in Park Potomac is declining rapidly. They can’t seem to keep their produce section stocked, and seem to regularly run out of staples such as bananas and broccoli. No one seems to make any effort to keep the shelves organized, and it’s typical to find things strewn about throughout the store. They seem to be focusing more on selling specialty items like firewood and patio furnishings, and less on groceries.
The store is also just plain dirty! They seem to sweep the floors and empty the trash on a schedule, not when it needs it. So at 6PM on a weeknight, the floors were covered with dirt and trash, and the trash pails next to the areas where they provide free samples were overflowing.
The staff is quite friendly, but the management seems to believe the only response to any question or concern is «I’m sorry!» followed by an explanation of why it isn’t their fault (e.g. we had a lot of people shopping today, or corporate didn’t send us enough produce again). I have no doubt that they are sincerely sorry, but I don’t want to have to go to multiple grocery stores just to get basic items.

I shop at HT all the time
They are out of stock for many everyday products
Very unorganized at checkout
At Park Potomac location
In the meet department
They have a nasty non caring associate
Who you have to beg to wait on you
Her appearance is not professional
I will stay away from her moving forward
Produce has been off limits since it looks like It should be at a 711 store
Nothing is good
Not clean why?
Salad bar needs an health inspection to assure you can take food from bar
Very dirty
No one ever attends
I Plame the manager if you could find one
Waiting for better customer service stocked store

Every time I come here on the weekend they are short cashiers. It’s a great store, but it takes at least 20 minutes to get through checkout lines.

I’ve been to the Park Potomac location several time. Store is always clean. Good parking & 2 bus lines around the corner from store entrance. The deli & bakery are stocked w/​wide variety of domestic & imported cheeses, fresh baked breads.

I come from a land 6 hours away that has a Wegmans in almost every town. Needless to say, I’m a bit of a grocery store snob. Safeway, Giant, and Food Lion just do NOT do it for me. I’m used to fresh produce, high quality meat, cheese bars, and delicious in-​store bakeries. I will admit that Harris Teeter is a sad replacement for Wegmans, but compared to the other area offerings it’s fantastic!
What I love about Harris Teeter:
Amazing sales and deals
Super Doubles!!!
Great customer service
Good quality meat and deli
Good produce
Good selection of items
Great prices
Cookies for the kids… and non-​kids!

Moo moo Harris Teeter! I applaud your dairy products. Your rich, creamy Ultra pasteurized milk allowed me to give up half and half. I buy them in threes and I am always going back for more. Then, there is your cottage cheese, light, creamy, and fresh. Next, your farm fresh eggs which I turn into omelettes, egg salad, or quiches. You never disappoint! I could stay in the dairy section for a month. Did I forget to mention the cheeses? I grab the mozzarella and cheddar cheese twists. The yummy flavored yogurts make my breakfast healthy and light. Alright, I do add some fruit and nutty granola to give it a zing. Oh, Harris Teeter you bring the farm to my table in one easy shopping spree. Stop by and you will moove over to Harris Teeter for fresh dairy goodness!

This Harris Teeter takes customer service to another level. I work right around the corner and pop in frequently to pick up lunch or a few things before I head home. Every time I come in, I am greeted by a clean and welcoming store.
*Floral Department* This is a go-​to place if you want to pick up an arrangement. I stopped in today in need of something specific. I wanted to pick up a bouquet that was small and the perfect size for a small child for her recital. The lady who runs the floral department had no problem helping with my special request. She put together some flowers that had smaller tops and trimmed them down to the perfect length for little hands. The bouquet was a hit! Everyone came up to me and asked where I got it from. I loved that the employee of this department took the time to help me make this a special day!
*Sushi*
They make fresh sushi here and the employees are more than willing to put something together for you. I really enjoy their hand rolls with the tapioca paper and from time to time will request on that has different ingredients from what they put out on the shelf. They are always happy to accommodate my requests. I honestly feel that the sushi is slightly overpriced here but its great quality compared to the packaged mess you see in other stores.
The store is modern and has an easy to follow lay out. They carry a lot of unique products that other stores don’t carry. They don’t have a great selection of organic products and there are a lot of items that are a bit more expensive than other stores (safeway, wegmans), so I tend to not do a full shop here.
*Tip* Parking is a hassle. I have never had a problem just parking in the garage and taking the elevator up. It beats hunting for a space especially with all of the construction they have been having in the area lately.

Nice store its a Harris Teeter. Parking lot is weird and can be frustrating for a novice. Lots of development going in this area. There is an parking garage below the store.

I’m a fan of the Harris Teeter chain except this location. I only come here coz its open all night. But Lord help you if you come here after midnight. They have just the ONE checkout lane open! The self checkout counters are closed! So you have to stand in line to get thru checkout. Would be better if they keep the self checkout open and use that one employee to monitor the lanes!
Also, parking is a pain too since it is shared with the other retail and restaurants in the area.

This is as clean, well-​lit, spacious, and extensive as any grocery store can be, with some extra amenities to boot. My wife and I have been shopping here since it opened, owing both to our relative proximity and the multitude of coupon-​oriented sales «The Teet» offers. There are tons of great deals every week throughout the store, and selections are extensive.
I love the cheese selection and their dry-​aged beef. As far as parking, there is street parking, a medium-​sized above ground lot, and spaces underground. Although you can’t buy beer inside, there is a beer/​wine shop next door!

Tiny parking lot. So annoying to find a space even in the middle of a weekday, when you just want to run in to get a few quick items, and there are tons of other cars circling around like sharks waiting for a space to open.
Service is decent, employees friendly. Prices are hit and miss in that you could get a good deal on something and get super ripped off on something else — it’s not consistent, and also you need to check that you’re not overcharged at checkout.
To take advantage of the sales, you need to open an account. While the produce section is respectable, and there is a good hot bar, the meat section is laughably, pitifully small. I’m sticking to Giant from now on, or going to the Harris Teeter off the Pike, which makes this one look like its red headed stepchild that Harris Teeter corporate disowned but was too soft-​hearted to strip of its logo entirely.

For items that are not all organic or «gourmet», things can be pretty overpriced. I find WholeFoods can be cheaper for what they are offering. Their sales and deals still fall behind other grocery stores.
They have a sushi bar, freshly made sandwiches, salad bar, and a hot food bar. Their hot food bar is pretty much the same every day, which can get boring.
I have not bought anything from the meats and seafood section so I do not not how fresh they are. Their produce and fruit selection is alright. They have a wide selection of apples though.
It is a pretty clean store, and a lot of the employees here are friendly. A good thing about HT is that it’s 24 hours!

Service here is medicore… Could it be because its in Park Potomac??? Could it be just because its Harris Teeter? Could it be because its sunny out and a holiday weekend and employees here wish they were off or at the beach? Take your pick.
Everything here is severely overpriced. Service here is non existent. The produce section is meh… You can do much better at Lotte. or even Whole Foods… The dining area is just nasty. I was going to enjoy some salad and a drink but once I saw the dirty tables I was like I rather eat outside by the waterfall. The meat department is disgusting. Sells meat thats not fresh… Though, if you dont know about meats you could get sick. I wont be buying meats from from animals that flew, swam or walk… forget it. You wonder what I buy here? I buy just Mayfield ice cream and their cheesecakes. No, I didnt make a special trip here. I ate at one of the eateries. The service needs to improve drastically because there is no excuse for selling meats that arent fresh or up to standards.