The Buried Bone

This is a good place, but not excellent. I called and had an appointment the very next day, which was great because no other groomer was answering their phones for some reason.
It looks great on the inside, I have to say. Great shop.
But my dog had never been to the groomers before and was very nervous. Like, he walked in and turned right around to run out. I had to hold him he was so anxious. Viably nervous. I told the employee some of his history with ear problems, nervousness, shyness, and the cut that I wanted. I asked for a plain and simple buzz cut all around minus the tail. Easy stuff. I asked how long it would be and I was told two hours max.
Well, it was two hours.
His cut is fine. But, again, not excellent. For some reason on his little dog elbows (that’s a thing, right?) his fur is shaved down to the skin. Not in a pattern. I don’t know what happened, but they aren’t pretty dog elbows. Other than that, it’s a good cut.
For a decent cut it’s a fair price (for my 15 pound dog it was $ 40). But what a crazy wait! Ok place, nice people, but I won’t be going back.

Lynn the owner is wonderful. As for the rest of the staff it’s kind of hit and miss. They seem to have different people every time I’ve ever brought in my dog there so the work is somewhat inconsistent. I prefer to only have Lynn do my dogs grooming because she’s wonderful

My dog has been very ill lately and finally healthy enough to be groomed, by this point it was not going to be a quick job! The groomer I had been going to was expensive and kept her 4 – 5 hours every time I brought her in. A friend recommended Buried Bone and said they were affordable and quick. I dropped her at 9:00 this morning for a bath and a haircut and she was ready less than 2 hours later. She looks great and it probably cost about ¹⁄₃ less than my former groomer. Thanks — I will be happy to recommend to friends!

I have been taking my maltipoo here since we first got him (1.5yrs ago). I like that they keep the dogs in the back open space instead of kennels. There’s even couches that some of the dogs are lounging on! They always do a great job asking me specifically what type of cute and extras he wants. I have to be honest though, they are a bit inconsistent at times. When they are busy sometimes he comes out with a little mullet or uneven hair cut. I’m usually too busy to take him back so I trim him at home myself. I think if they would take the extra time to make sure he was shaved evenly they would get a 5 star review. They also don’t take longer than an hour.

Soooooo upset!!! I have brought my LONG HAIR dachshunds here a few times and never had a problem. My girl dog gets her hair shaved short because she has an awkward uneven coat and my boy dog ONLY GETS A BATH because he has a beautiful LONG silky coat. They SHAVED THE WRONG DOG!!! Yes they called to notify me and said «sorry» but NOT ACCEPTABLE. I’m in tears. I called my vet and he said it could take up to a year for it to fully grow in and since it was shaved off it is possible it may never look exactly as it did before. BEWARE! And every day I will be reminded of this mistake for months to come.

I had passed by this excellent boutique several times but only recently brought my cocker spaniel in for a bath and a groom. The previous grooming salon had cancelled our appointment for the fourth time in a span of a year due to groomer unavailability, so I was looking for a new groomer reasonably close to home.
From the moment I walked in and was greeted by the friendly staff, the entire experience was very pleasant. Not only were they able to accommodate an appointment for my dog on a day’s notice, but the turn-​around time was less than with the previous groomer. I also want to praise the Buried Bone for a communal dog room where the dogs are allowed to play together and burn off some of that energy.
The store has a wonderful assortment of dog accessories, treats and décor, but will not be confused with the more supermarket-​oriented approach of their larger competitors.
The pricing for grooming options is very competitive with what I had paid elsewhere and was about 20% less than what the previous groomer (part of a well-​known national pet supply chain with San Diego roots) charges. And the results were amazing!

I hate to write a small business a bad review but it’s necessary. At the beginning of June I was quoted that to shave my ACD it would be $ 35. When my dad went in to pay they charged him $ 60 and being so nice he paid it even though he knew it was wrong. Upon going back in and inquiring the manager/​owner (whatever they are) was nonchalant about it and said oh the girl quoted wrong. As a small business and needing customers it would have been proper to fix the mistake or at least offer a discount for next time (yeah there won’t be a next time now). I guess they needed that extra $ 30 bad to write off a returning customer and getting more $$$$ in the long run. dumb on their part.

Nice staff, cute store but they messed up my dogs hair. They did call and let me know ahead of time but for the price I paid I’d expect a good hair cut. I’ll stick with Petco from now on.

Dropped in to this cute little gem that is tucked away in Poway near Sprouts Farmers Market — I was so pleased! In rescuing Great Danes, I am always looking for the right collar to help in training them. The collar definitely depends on the temperament of the dog. I was just getting ready to rescue another Great Dane, an older boy who was super mellow, had some training & quite obedient already. The staff there was so attentive to the details of what I was telling them about this dog and directed me to the right collar — one that I probably would have selected but it is always good to bounce it off the staff. After getting the dog, I brought him by and they showered him with lots of love & treats. I’ll be back! More dogs to come, I’m sure!

I admit, I was not sure about this place after reading some of the reviews which mostly stated they were unhappy with the cut. So I decided I would give them a try and be very specific about the cut. I kindly explained, less is more, please just trip these particular spots (and pointed to them) and please do not cut around the face or the tail. I would freak if his tail hair was cut. They repeated back to me exactly what I said, and then said, no problem. He was absolutely adorable when I picked him up!!!
There are a lot of young kids working here but they are positive energy, helpful and do a great job. They gave me a selection of shampoos, asked about nail clipping and other grooming items that you may or may not want for your dog. So it’s up to you how much or little grooming you want for your baby! They keep them cage free, which is awesome, and if you are out running errands you know your little pup will be taken care of and socializing, not stuck in a cage like a prisoner.
Chance has been here 4 times now, and each time I’m as happy as the last. They have lots of supplies, food and cute toys. Try Buried Bone!!!

They messed up my corgi with carelessness. Never again. Simple mistake huge repercussions. Took my corgi today for a bath and cut before we head out to Colorado. I asked them to take off a quarter inch, instead they LEFT a quarter inch on. My puppy now has a QUARTER inch coat heading to FREEZING colorado. Thank you for all the heatache/​headache you have caused.
PS. the guy at the counter tried to compensate by giving a free next hair cut. I DONT NEED YOU MONEY. YOUR MONEY WILL NOT PUT FUR IN MY PUPPY’s back.

Took our big golden retriever here today for a wash. The staff was so friendly and our dog came back so soft and clean! I thought the pricing was very fair as well. We will definitely bring him back!

The people are great to work with… Great price and the boutique is adorable! Nothing to complain about with the cut they gave my cocker spaniel either :)

Two years later and I’m still going here.
I love how fast they are… it’s usually 60 to 90 minutes!
I love how they have separate rooms separated with a gate; my dog was the only female there last time and she was a little bit too popular so they were able to separate her!

Really wanted to like this place because they don’t put dogs in crates for hours, they allow them to roam freely in the room, which my dog likes. They never got his groom right and even cut him a few times. I would give them very clear instructions and it was always uneven and his legs were long and bushy and didn’t match his body; he looked ridiculous. Had to bring him back every time to clean up his rear (that they would completely ignore), trim his legs and even everything out… This last time his eyes weren’t even cleaned and the fur wasn’t trimmed around his eyes; I had to clean them when I got him home. The groomers don’t have proper training; Lynn the owner didn’t return my call. Taking my business elsewhere

Really unhappy with them. I plan on going there and complaining directly (I took pictures) but I feel they need a bad review as well since this was pretty bad.
I took my labradoodle there for a wash and cut on a Sunday; it was our first time, since our other cutter we thought was just ok (now we think the other guys are great). They were friendly enough but took a little bit of a long time to come up front (I think understandable since it’s a small staff). I specifically told them I needed his hair cut short and his head cut short (instead of a poodle cut) since he gets very hot and his hair gets in his eyes.
Well, they ignored the head thing entirely, the cut looked okay, but it was a poodle cut. I had them recut the head. He is a bit wiggly (but very easy going and compliant) but either way a groomer should be able to take care of that; he is not unusual in this respect.
They cut him pretty poorly and actually cut his skin in at least 3 spots. In particular, they put a vey close shave up his nose and cut him badly there (to the point of bleeding). It wasn’t pointed out to us by the cutter guy, although the check out girl (Lexi) was very nice — noticed it and winced a bit and seemed concerned. I thought it was okay at the time perhaps due to styptic powder but after getting home I noticed the cut was pretty substantial (maybe 2 inch x 1 inch moderate, bleeding scrape). It’s also a little weird to cut that part of his head so close while other areas are 2″+ long.
We checked him out and found two other substantial cuts on his belly near his genitals (about 3 inches long, and 2 inches long), not something you would ignore.
Basically, this could only happen if you are (a) careless, (b) the razor is not sharp and/​or clean, and © you don’t use a spacer. Really whoever did the cut should be fired. Looking it over, it is pretty uneven as well in other spaces (for example, properly shaved on his leg, but then in another area shaved bare — again, spacer wasn’t used).
Overall, I was very unhappy with them and would not go back and will certainly tell others not to go there.

This place is great! I have a Cocker Spaniel that takes a LOT of work and the groomers do such a great job! Pricing Is fair also.
Only con: there is NO place for us human parents to sit while waiting to pick up our pooches.

I bring my two cats to get shaved here! Yes my cats! They have very long hair and this place is the only place that was comfortable enough to groom them! If they don’t have any spaces available, they always give me other people to call to see if they can groom my cats! It’s awesome.
I have never had any problems with them. My cats always come home, happy and in one piece. Also beautifully groomed! I would recommend this place to anyone!
I was very scared to have my babies put in that situation but they take great care and I like how «homey» the shop feels and the staff is always friendly and supportive. I am happy we found this place! Good job groomers!

If you love your dog DO NOT TAKE THEM HERE for a groom… WORST PLACE EVER.
I took my bichon here and they made him look like a stray !! certainly not the work of someone who went to school for it. He looks like I gave him a haircut at home (which is terrible by the way). Trust me you don’t need to pay anyone to do a cut you could do at home… Yeah it’s that bad !!! I would give them no starts but alas Unilocal wont allow it.

So when you meet random people on the street, their pooch looks sparkly clean, and they rave about a place, how can you NOT try it… right?
I have a 13 year old Shih Tzu, who isn’t exactly the friendliest of chaps. He is OLD, frail, has CHF and can be cantankerous at times. I still adore him…
I called ahead and gave them my proverbial disclaimer. They acted thrilled to have him and made accommodations for his medical condition.
The store is lovely and decorated to the nines with all kinds of crazy critter things. The groomers are in the back and the dogs are cage free! WOW! I LOVE THAT!
They had my guy in and out in an hour. He looked and smelled fabulous! He was even in a good mood!
Thank you so much Buried Bone!
Did I mention… the grooming was only $ 35??? Petco charges $ 70!