Integra Telecom-Prior Lake

DO NOT SUBSCRIBE IF ANY TV SHOWS OR NEWS ARE IMPORTANT TO YOU. We were put on Integra as a trial in our area. It has been Teri le. The only thing worse is the service.
This is not the first time. we pay for service we are not provided. Friends come over to watch a show on the weekend, no TV. We called no return call for hours. we finally get a call back & the service person asked for us to check connections in the basement. We lost phone signal I. the basement… no return number left, since they block the number. 2 hours later, no phone call back. He knew we could not call back.
This is not the first time the exact thing happened. With our other system, we only lost contact temporarily during a snow storm. We have given this a couple years, it sucks.
We live in a close community. We will make sure everyone that comes to meetings know of our experience. Up till now we have been patient figuring they were just getting things adjusted. However, this much time and trouble, then disservice.
I. allied the number back from their web site and was put on hold indefinitely. I then was told to call back between Mon & Friday. We pay for everyday.
Good Luck.

I have wanted to be happy with the service with Integra Telecom for our internet service but have to say that after working with them for several weeks attempting to bring the speed up the most recent call with them has led to nothing and we were essentially told to deal with it.
There are times that the computers won’t log on at all– email won’t go out, websites won’t come up. What am I paying for?
If there were another company I would use them.