Lawn Tech

This did happen, but as I say at the end — they called me back and are fixing it…
Been using them for years and do appreciate that they only come out 5 times a year to save a bit of money. Have somewhat gotten disenchanted with their attitudes though.
Not the first time for rudeness but may be the last.
I called when I received my message that they would be out the next day to ask if they could put down chemicals for insects (flea-​tick) and grubs on the yard. After I heard a giggle Stephen (I think that name is correct) informed me that «First of all those are two treatments — one is a spray and one granular and second there is a 48.95 charge for each» I said, well that’s a bit high but since your coming tomorrow lets go ahead and do. Was a bit put off though — I am aware two different treatments but I’m not a lawn technician nor do I care what type of treatments they are — just want them done but didn’t appreciate his arrogance. I also asked that they would look at the bushes for insects, etc.
I was quickly charged the additional treatments. So in it for about $ 150 at this point.
The next day I received a call from their technician at my home — unfortunately at work and it was a Florida number so I did not pick up. It was Miles to let me know that he had been asked to quote me for bugs on shrubs and that he did see some on one bush and also that there was some disease on the front bushes. $ 40 should take care of it. But he didn’t have one of the chemicals he needed on his truck.
He also informed me that they would not be in my side yard for «any service of any kind» as my dog door was open. I loved the tone on that… They have treated out there before — but I sometimes I have gotten a note saying dogs were out so they couldn’t. But not when I’ve asked for 3 services and that is the main point for the flea and ticks… Probably a bit upset already anyway.
I’ve left a message back — so what did he do for the $ 150? I’d like the $ 40 treatment as well as the other treatments completed. I will need to know before or after 12 so I can shut the dog door for him. Hmmm, seems like a hassle that the yard mowing company has offered to take over. We shall see.
They called back and we have arrangements for it to be fixed up… Improvement done to rating.

Moved in, in July of 2013, immediately contacted Lawn Tech for service since we had crab grass in our yard. After their service and my questions about the crabgrass, explained it was too hot for killing the crab grass and would need to wait until next spring to catch it. In the spring of 2014, reached out to them and they indicated it needed to be warmer to service. Contacted in July and the serviced it. Asked me to update them on progress. Sent them several photos and finally they sent technician out to service for crabgrass, again. At that time they advised me I needed to cut my grass regularly for service to work… by the way, I cut it weekly. Well, we had no improvement, so I did some on line research and sent it over to them. Got a lecture from them on my ignorance of lawn care. Finally, they told me that the chemicals they needed had just been outlawed. Interesting timing, at least I thought it was. So, I guess if you have no weeds and just need fertilizing they might be good. I wouldn’t recommend them if you need any weeds curtailed.

I am rather surprised that I am the first to review. I have been using these guys for the entire 13 years I have owned my house in Frisco. They are educated and informative. Prices are reasonable, and they always fulfill my requests without question. Customer service is pristine. I hope this is useful and everyone else receives the same approval.