HIred them to put in a new back door and windows in my basement. I can’t complain about the job they did on the windows, but I was extremely disappointed with the workmanship on the door. They put no shims under the threshold and left the original trim claiming they didn’t have anything that matches the other door. When the owner came by to check their work, he said he had it in stock. He did have them come back to replace the old trim with new trim, however, it’s crooked. The worker clearly did not measure the length that was needed. After the trim was re-done, I contacted the owner over 4 times asking why the threshold was not firm. Each time I called, he had an excuse as to why he couldn’t get there to fix it that week, he was on vacation, had a big job going on, call him friday… etc. Finally I had another contractor come and look at the door, and he fixed the threshold as best he could. He claimed, that to do it right he would actually have to re-do the entire door. In conclusion, I called the owner this morning, telling him that I had to pay another contractor to fix the door, and he seemed indifferent. No apology. I would not recommend using this company to install anything.
Steven C.
Évaluation du lieu : 5 Johnston, RI
I feel so relieved when I find a good contractor. I’ve hired some fantastic ones, and I’ve also been burned with ones that turned out to be hacks. John, one of the 2 original owners, arrived at my house and gave a very through explanation and presentation. They were my first… and only quote. That’s not something I normally do, but I felt I could trust these guys. Venture Window is locally owned and they do their own work… which is huge. Its easy to go with the big box stores for windows, but you’ll never know who will actually do the work… you’ll get whichever contractor the store chose(for the lowest bid). I had Venture replace all 11 windows in the house. They required a small down payment and didnt ask for the balance until all the work was done to my satisfaction. The 2 guys that did the work had 10 and 4 years experience respectfully. They showed up on time and didnt rush the job. They were very courteous.(They even tried to bring back my cat that had jumped out one of the window openings) With the rough openning exposed, they took the time to explain why the fairly new windows(put in by the previous owner) failed. At the end of the day they did a thorough job cleaning up the debris around my house. Its worth noting that Venture does more than windows and skylights, they do everything on the exterior of the home. Great company to do business with.
Hilary H.
Évaluation du lieu : 5 Providence, RI
I’m really impressed with Venture. We’ve worked with them several times now, replacing the windows on our nearly 100-year-old house, and every time they’re been efficient, professional and extremely helpful. Let’s face it: there’s noting glamorous about windows and doors. You want security, ease of use and once you’ve made the purchase, you don’t ever really want to think about them again. Walking into Venture isn’t all that exciting, but once the sales people come over to help, it’s a really easy process getting to the bottom of what you need an how much it will cost. Pricing is reasonable and includes a consultation and visit to measure, and the installation which is huge. All windows have to be ordered specifically for the job, so expect to wait a few weeks for the actual installation to occur. Another thing I love about Venture: they’re locally owned and operated, and have been for the entirely of their 30-year existence. Support local, people! It’s always better to work with the guy you can call in 5 years when you need some help(or to buy more windows!)