Web Fabrics

Dear Salesperson, when a polite, presentable person walks in and asks if you carry a line of fabric, it might be better not to turn up your nose in disdain and sniff that you don’t carry it. Then rush to the computer to declare you can’t find it on Google. Then announce to your colleagues that ‘oh, it is one of THOSE fabrics. An OLD fabric. Available on
or, God Forbid, eBay.” Because you just don’t know if someone was going to spend hundreds of dollars or if they had been looking forward all week to coming to your shop (=me). Your colleague apologized for you and tried to make light of it by saying you are from New York. If they’ll take you back, please go there! Bless your heart.

I love love love this store! They have just about everything you could possibly need to make beautiful quilts. They have a large beautiful array of individual fat quarters so no need to even have to buy yards of every fabric you might need. They also have a nice selection of fat quarter bundles. Their fabrics are all high quality. I have had wonderful conversations with all the employees including the owner of the store. They have been friendly and very inspiring. They are very interested in anything I might be making. I am a newbie to quilting and this is my favorite quilt shop because they have been so helpful to me. I would strongly urge anyone who has had an unfavorable visit to give them a second chance.

I may have to go to a QA (quiters’ anonymous) meeting after coming here. Unbelievable selection of fabrics, patterns, and gear (including any ruler you might need) and excellent customer service. If you are a quilter or sewist who seeks high quailty and are willing to pay for it, put this shop on your list. And Purcellville is a lovely town with some great restaurants and shops. Worth a trip.

This store has a very nice variety of fabrics and sewing supplies, and you will pay top dollar for everything. I went in with my quilt top in hopes of finding fabric for the back and binding. The lady who helped me was very friendly and seemed genuinely interested in helping me choose «just the right fabric». Unfortunately, I cannot say the same for the other two women working there that day who seemed bothered that I sought their expertise. Upon checkout, I learned the lady who was friendly and helping me was a 4 week old new employee, which may have explained her fantastic demeanor in comparison to the others. I don’t mind paying more to support local business, but I refuse to spend my money at a local retailer that makes shoppers feel unwelcome. Web Fabrics, you had me a variety and selection, but lost me at poor overall customer service.