Express Storage

Contacted
— made a reservation more than a week in advance only to find out at 8pm the night before by email that this location did not have the truck I reserved and I now have to go 15 additional miles out of my way to pick up the truck I reserved at a much later time than I reserved it for. REALLY?! Thanks for the notice UHAUL… you really have screwed up my move… there is a reason people make reservations at set times and locations — next time try providing more notice than the night before when everyone is closed!

I booked my trailer rental online through U-​Haul. Prior to picking the trailer I had rented up, I asked Express Storage folks a few questions to assure I was getting the newer style trailer for the car I was hauling due to size differences. They assured me they would have one ready.
When I didn’t arrive at exactly the scheduled time, I received a phone call from U-​Haul asking when I would be there (if i had truly forgotten, this would have been a lifesaver).
Upon arrival, the Express Storage Staff was helpful and friendly. They had the trailer ready to go and made the process of checking in simple and easy. When I pulled in to return the trailer, they ran out to assist me putting the trailer back and got me out of there quickly. In short, they made the process simple and easy and respected my time so I would strongly recommend them again!

After 4 years of trusting these guys to keep my items secure and safe, I unload a rat infested, liquid damaged and broken into storage full of my precious items.

The staff at Express Storage is remarkable and knowledgeable; I highly recommend this business for all your storage and moving requirements. Equipment and service is excellent. Thanks to everyone’s help especially Bryan’s.

I’ve made use of their U-​Hauls on a few moves over the years. Moves from Puyallup to Puyallup, Puyallup to Lakewood, Lakewood to Seattle, etc.
They have competitive prices which is why I initially chose to do business with them. My interactions with their employees have been brief but amusing (to me). I have to give them credit for not calling the cops on me when I asked one of their clerks how long a human captive could survive in a 20 foot U-​Haul. But, really, the few employees I’ve dealt with have been pleasant and helpful if someone had questions.
You need boxes? They have boxes. They also have tape, box cutters, twine and all the other things you may or may not need during your move. Typically they want you to drop off your rental by 5pm (when they close) but they do allow you to do a late drop off if needed.
Some day I’m going to do a bubble roller disco in a U-​Haul and this is going to be the place that gets to clean up one of their U-​Hauls afterward.
I’m a fan.