Kenneth M Reed, MD PC

I had a great experience with Dr. Reed. I’ve had a mark/​irritated area on my foot and leg for a couple of years now. Dr. Reed did a biopsy which I was extremely nervous about, and it was exactly what he thought. I thought Dr. Reed’s personality was great, and he really helped me through the biopsy procedure. His assistant was awesome too! Overall, my entire experience was good (I visited the Plymouth location).

I wouldn’t recommend anyone to come here. The physician assistant took a look at my body and she took a biopsy. She had no idea what it was and the biopsy was no use. I have no insurance and got hit with the bill for the biopsy which was useless. I went to another doctor and she told me what she thought it was. Took a biopsy and was correct. Don’t waste your time coming here.
I have a co-​worker who is also going to this office now and has no results. They took a biopsy and have no idea what it is. They only recommend a cream but it doesn’t help much. If they can’t figure it out, why not recommend a second opinion from another physician.

They will not listen to you.
You will be rushed.
You will not receive the service you expect.
They will be rude.
Amber, at the counter, will be condescending.
The AP, in her haste, will make appointments for you at the counter that you will miss because you didn’t realize she was making them.
They will charge you for missing the appointments you didn’t want.
You will call to dispute the charges, and to cancel future appointments because you’re sick of this office and no longer wish to do business with them.
It will happen again.
You will call to dispute the charges for another appointment you didn’t want, they won’t listen.
They will tell you about how you made the appointment and it’s your fault.
You will try to explain the situation without swearing.
They will still not listen.
Take your business elsewhere.
—– Update 8÷13÷2015
The retaliation to this review from the Doctor is all the validation I could ever ask for. I refer back to the parts where I stated I called to dispute and cancel further appointments, that I evidently still «missed», and that they will be condescending. There are few times that an unbiased review site should be subject to banter… and I hedge on this update… but this is a matter of fact and principal.

Yowza. I had gone here a few years ago and was satisfied with treatment & info given. This time, not so much — Although the receptionist (on the side, not the one through the front) was very very nice! I saw Jie Chen, Dr. Reed’s PA. She’s like a whirlwind. Very fast! She came in, looked at my rosacea, wrote me a script, & told me how much to take. She asked me 3 times what my allergies were — I had already given them twice to the nurse prior to seeing Ms. Chen. Turns out, they don’t sync devices or something because I had to let her know. No side effects were discussed. She didn’t ask me about my diet, my lifestyle, my water source — all things that affect the skin. She didn’t ask me if I was pregnant either — that came up in a side conversation before she left where she really quickly said, «Oh yes, don’t get pregnant on this.» WTF. This is what I paid $ 35 co pay for? She’s lucky I’m a researcher and know what to look for myself but I can just imagine someone else going to her that doesn’t have the time to research this stuff on their own or someone who couldn’t keep up with her frantic pace. She’s like a robot set on FF. I just don’t get why these kinds of people are in the field! Dr. Kenneth Reed — if you’re reading this, get a new PA!

I tried numerous medications from this facility. The PA I saw was difficult to understand due to her accent and how quickly she spoke which I did inform the receptionists. She tried to put me back on a medication she already gave me to try which did not work then she told me I was not a good candidate for a certain medication but I had already tried it. I felt like she never reviewed my records. I met Dr. Reed once. He stated that he did not work with patients on Accutane which was where I was headed again but that his PA would monitor me. Accutane didn’t work nor did a few other medications so I was told to see a endocrinologist and there was nothing else for them to try. That was depressing!
The one star is for the receptionists, they are very nice and professional.

I am a very moley, freckled and fair girl. It’s just a fact of life. I used to go to a nice dermatologist in Boston but since I work and live in Quincy, I wanted to go to one nearby. The previous dermatologist used to look at every mole and talk to me about which ones I was concerned about and ones she was concerned about.
At my appointment, the PA started to review my moles but stopped and did not look at the ones on my leg or back. She found a pre-​cancerous bump on my face, which she froze. She told me to tell her which ones were changing for all of them. I can not see the ones on my back or the back of my thighs. She did not look at the other pre-​cancerous bumps I have on my upper chest. She called the doc and asked me what I was concerned about and I told him and he said, we will take these off in separate appointments.
I was dismayed that my back and thighs were not looked at. I can stare and look at my moles on my arms and the front of my legs all I want but I can not see the ones on the back.
I just miss the comprehensive exams that I used to get. Maybe I should go back to Boston even if it is out of the way.

Made a few appointments and things were «ok» for a while. Then scheduled an appointment months later because I had two separate issues I wanted addressed. Medical assistant only helped me with one. When I inquired about the other, she was very rude, saying they’re short on time, and I’d have to schedule another appointment for that– and that they only give 15 min appointments. I insisted that I had mentioned this on the phone and she finally budged, but not before she made passive-​aggressive comments to the physicians assistant about me– in front of my face.
THEN– dealt with months worth of insurance issues (until I finally just caved and paid) because the office staff insisted I only had a $ 30 co pay– until they realized my insurance company didn’t even cover them (their fault– I had inquired multiple times, knowing I had new insurance).
AND on two separate occasions they sent my prescriptions to the wrong pharmacy. Hot mess.
They don’t care about their patients– you’re money to them. It’s pretty damn clear.

Made an appointment and specifically stated that i wanted to see the Dr. and not a Physician Assistant.
Arrived for my appointment and was ushered into the office and noticed that the person who walked in was not Dr. Reed, but a female who it turns out was a Physician assistant.
She did a cursory look at a small mark on my face, no complete body check, which is what is recommended. I asked for the office manager and insisted on a Co-​pay refund; which after threatening to call the attorney generals office, she complied.
If one makes an appoitment to see a specialiist, then a specialist they should see. For those who say that Physician Assistant’s can do everything a Dr. can do, then why are they not Dr’s?