Lube Lab

I am currently in the process of taking them to court. I brought my Lexes IS 250 in for a simple oil change. Bottom line they jumped my battery wrong and blew the mother board in my car. Called the owner who said he would take care of me not to worry and after months of phone calls went right to the court house. I have nothing bad to say about the techs at all… except they should really smoke outside the bays… but the owner of this business was so unprofessional and rough around the edges I would not recommend going here at all. Even the techs told me the owner was in the wrong. WOW… I will update after I go to court and prove they were in the wrong!!! STAY FAR AWAY is my advice!!!

LIVE THIS PLACE!!! I live the whole drive through oil change. I also that like that it has a small business feel I don’t feel pressured into buying extra stufff.

Small, local oil change business in Quincy. I prefer them over the chains as they are moderately priced and they don’t insufferably upsell like Jiffy Lube does. They have Saturday hours, which is appreciated by a 9−5er like myself. Also, for added convenience, they sell most wiper blades for about $ 30 a pair. The price is equivalent to a high end pair at Walmart or Auto Zone.
The only drawback is they don’t do inspections (i think).

Brought my 5 week old VW Passat for a car wash. The attendant waved me in and I heard some kind of rubbing, then a «pop». The pop was the sidewall of my tire. Their guide rails had a sharp edge where two guide tubes were joined that caught my tire. Of course, the tire with only 4K on it was junk. Hell, things happen. SURELY, an auto repair place would at least change the tire and offer me some kind of compensation for what their car wash did to my tire. WRONG. The semi-​toothless car wash attendant disappeared and it was clear that no one from the Lube Lab (part of same business) wanted anything to do with my little problem — even though they were far from busy.
So I changed the tire myself and spent most of a good Saturday at Coastal VW getting the tire fixed (after they found one). The Lube Lab /​car wash people could not have been less helpful if they tried hard.
WARNING: NEVER bring a car to this car wash — unless you’re getting all 4 tires replaced at Brilliant Tire across Washington Street. The other reviews speak to some issues with the Lube Lab part — and although I have gone there in the past, NEVER again.
It is hard to believe that in this day and age this place is still in business. Come to think of it, I barely EVER see car go in or out of the car wash. I guess I should have guessed there was a reason for that.

Hi I’m Jim from The Drain Cleaning Company Inc. I have been using lube lab for years now. Out of all the times I’ve been in there getting an oil change which is alot. I bring the work truck in atleast once a month & I use them for my personal vehicles aswell. I have experienced nothing but the utmost friendliest people working on my vehicles. It only takes 10 minutes & they always fill my tires to the proper levels for air, fill the windshield washer fluid & every rare once in a while ask if I want to replace the air filter which is an extra cost but they show you the air filter & its clearly nasty & needing to be changed. I have a utility van for a work vehicle & it just fits through the carwash. I’ve met everyone who works there including the owner jay McDermott who is absolutly awesome. The carwash is a green system which is nice knowing the water being used was utilized from caught rain water thats been double filtered into super clean water.
Every once in a while I’ll shock them lol, I’ll bring in the work truck, 3 minutes later I’m there with my wifes car & then 3 minutes after that I show up with my sons truck. They’ve had my business for years & will always continue to get it. I highly recommend them to anyone & I’m a man who believes 100% customer satisfaction.

Love these guys, No BS and always on the up n’ up! Went in once and they told me my Mobile 1 synthetic didn’t need to be changed and to come back. How’s that for service:) Try the managers special for a great car wash.

Love this place! Oil change and car wash all in one. Guys here are nice and oil changes are done quickly.

They WILL try to rip you off if you come here. They put hidden fees on your total without telling you. They’re rude and try to sell you things you don’t even need. I’ve even heard about them stealing parts out of one of my friends car.
The only good thing about them is when they’re open you can drive right in and you don’t have to drop your car off and leave it.
I had an incident with them yesterday where I called them and they said they would be open for ten more mins, (I needed an oil change) and that they take the last car for oil change at 545. I told them I was on my way, and hoped to make it by the time they close.
I get there in 8 minutes and the garage door is already shut so I called again, and he told me they were closed. I asked him if he was serious because I had rushed to get there, and he said 10 mins when I made it there in 8. He said (his exact words) «Yes im serious. We were open for ten hours today.»
What bad customer service, completely unprofessional and unwillingness to work with the customers at all. I will NEVER go back here.

Really bad experience. Charged me extra unannounced for engine pan on a passat which they didn’t reattach properly and fell off on the highway. Your car is too valuable to leave it in the care of poorly paid workers who are not mechanics.

Guy up top was ok. Guy below bitched when I ask to have rear end gear oil checked. Some wondering guy took my brake cap off said fluid was very low and put it back on with out adding any. Then said I need brakes all around which is odd as I do my own brakes and they were all done 6 months ago. Plus my rear brakes are the drum style and you need to remove the drum to inspect them. Was sick of changing my own oil so I tried the local guy and 35.00 later I’m not pleased.

I’ve gone to Lube lab for years without any problems. On Monday my wife brought our 2006 Acura MDX for an oil change. After several sweeties, darlins and honies, they told her that her serpentine belt was damaged. Miraculously they had the serpentine belt in stock and they just so happened to have a time they could fit her in the following day. They would move some people around to fit her in.
I promptly made an appointment with the Acura dealer to have the serpentine belt replaced. This morning the service adviser at Acura took a good look at the serpentine belt and laughed saying there was zero wrong with it.
So Lube lab just lost a customer for wasting our time. Watch out women they will try and screw you. (without their aforementioned name)

Bogus place. Went in for a quick car wash, sign out front says its 7 $. I wait in line, pull up and I say I want the basic $ 7 wash. The guy says its $ 10. I asked about the sign out front and he acts like he doesn’t know what I am talking about. I get it, you are pocketing the $ 3. At this point I can’t back out without having three cars move. Bummer part is I would have given the guy a tip, but that is the only $ 3 they will ever get out of me. Go to the self-​wash right down the street.

Love this place — everyone is very nice and very quick — all at a really good price.

Garbage!!! Never in my life have I had somebody screw me because I had A newer car with a full skid plate. They told me it would cost more because of the skid plate and I said fine and paid. I had to listen to the little puke below me get upset swear and cry like a child because he had to take out 6 extra screws to change my oil. I thought everything wAs fine and I went on my way. The next day I worked a 18 hour day into the early morning and the same douche purposely didn’t put all the screws back in the skid plate so when I got out of the marathon day I worked and just wanted to go home I had to pull over in the pouring rain at 3am and tie my skid plate back up to the bottom of my car!!! I fixed it myself later in the week because I was to angry to even go back to this place! I will never go back!