Station Cab

My driver arrived on time and was very nice. He helped with my luggage, drove safely and was VERY sweet.
However the car smelled like smoke. My very nice driver informed me that they allow people to smoke in the cars. They have smoking and non-​smoking cars. The dispatcher who took my reservation did NOT ask me if I wanted a smoking or non-​smoking car. If you are going to allow customers to smoke in a taxi — which is ridIculous to begin with — you should ASK them, when they call to order the cab, if they prefer a smoking or Non– smoking cab
I have asthma and can’t breath in a smokey car. Im $ 60 to go to Newark airport and now I will smell like smoke all day.
Remember to order a NON smoking station cab.

Complete rip off. 7 min drive, 3.6 miles at night with no traffic from Rahway station to woodbridge station was $ 20…never taking this company again. Even half that amount would have been considered high

I wish it allowed me to rate a 0. I only used this cab today because I was rushing and could not wait for an Über. Wish I had gotten up a little earlier. Not only is this cab overpriced, but, the drivers smoke cigarettes in their cabs, the cars are dirty and today’s driver and many others are rude. To top it off on top of my $ 12, 2 mile ride, I was charged an additional $ 2.50 to use my debit card. I will stick to Über or the guy outside who owns his own gray cab. He charges 30% less as well.

I have been using it on multiple occasions recently. It’s fine. Although one taxi I stepped into, it had a heavy cigarette smell and the guy was playing loud heavy metal and folk music. Very odd combo. Nevertheless, the taxi came and brought me to the Rahway train station.

Called on behalf of a little old lady who had no phone and barely spoke English. Guy who answered the phone was nasty and unpleasant. Sucks that he had to spend an extra 30 seconds on the phone with us. There’s plenty of their competitors to choose from, avoid this company.

I don’t have a Unilocal account. Today, I have created one just to write this review. This shows how bad I felt with this cab service. I dont have problem with cab drivers, but the man who takes the calls in the evenings is so rude. He talks in a verry harsh way and hangs up the call without any manners. I see many negative reviews on him and I dont understand why the management is not taking proper action on him. This man is not apt in providing customer services. He is very rude and impatient. Hope the management take my review into consideration.

The everytime when I call the station cab the person on the other side of the phone talks very rude to me. I thought it was just 1 time affair but he is rude in general. Thats the only cab service that accepts cards so I have to use their service.
All the cab drivers are super good. but this person on phone is worse.

I’ve used Rahway cab twice. Both times the drivers were prompt and ontime.
They didn’t delay in taking me to my destination.
Driver A was courteous and took my bags. He also offered polite conversation.
Driver B wasn’t in such a hospitable mood. He didn’t offer to take my bags nor was not in a social mood.
I always ask the price before using the service. Price seemed to be consistant.
Over all i didn’t feel uncomfortable in either ride and arrived quickly and safely to my destination. I would use this service again

If you use this cab service, ask the price before you get in the car. They charged me $ 20 for a 1 mile trip, because it was in Clark and Cranford as opposed to Rahway. The driver didn’t tell me that up-​front, and when I asked what the price would be, he took his sweet time giving me an answer. I didn’t know until we were over half way there. I almost didn’t pay him. I complained to the company, and they said «well, our drivers are SUPPOSED to inform you up front …» Very unsatisfactory response. I won’t use them again.

Took Station Cab from Rahway train station, dispatch office is conveniently located at the Rahway Train Station.
Driver seemed sleepy or. well got me to the hotel quickly using the shortest route late in the night.
Charged fixed $ 6 just over a mile journey.
Station Cab picks you up 7 days a week call (732) 388‑2222
Will use them again on the next trip. However if I arrive in the day may just walk to the hotel.

I usually use this service to and from the Rahway train station for work, until now. On the night of April 12^th I left the train and proceeded to the station cab to get a ride home. Approaching the man behind the counter, I tell them my address and pay for my fare ahead of time. The man then tells me «it’s going to be a while», confused I then asked «how long will it take», the response to this was «I don’t know». Ok great customer service not only did he have no idea when or if a cab was coming he was being rude on top of it. Mind you I have already paid. I then sit down outside on the bench and wait. About 10 minutes pass and I see a cab pull up the curb, thinking this was my own cab I got in. The driver then told me this was reserved for someone else and that I had to get out. Confused I said «well I paid is it me?» The reply no so I got out and walk to the dispatcher to ask what’s going on and how come this is so disorganized and how long will I have to wait for a cab. I asked him how he felt about his customer service and if he was doing a good job. Angry I guess since I am in my twenties and speaking to him about customer service and experience he threatened to «throw you through the fucking wall.» Blown away and pissed off I yell at him he then tells me to «fuck off» and «find another way home.» Again blown away with his attitude I demand he call the police he did. Spoke with the police who were for the most part a little jittery and pretty rude and once again proved to be bullying policemen who didn’t get anything done.
Where is the customer service?