Carolina Conceptions

I have been seen in this office for two successful pregnancies. The staff are absolutely amazing. They are friendly and accommodating and take the time to get to know you. They even remembered my partner’s name each time we came in.
I saw Dr Park for both pregnancies and he was wonderful. I don’t have enough good things to say about his practice. He has great ideas, is open to alternative methods and is an overall super nice guy. I recommend this place to all family and friends!

I won’t recommend this place to anyone looking for fertility treatments! Our journey with them started earlier this year and in our 1^st appointment without looking at my previous file, Dr. Coachman went straight to recommend IVF treatment. No tact and make me feel very uneasy however we decided to give them a chance. We decided to go with other methods before trying IVF and were told by their financial office that our insurance would cover it. When we started the 1^st cycle of TIC, nobody at her office listened that my cycle it’s not a 14 day such I should not be treated like if it was. They told me I was wrong, «that everyone has a 14 day cycle» and send me home on day 12 because my follicles were not big enough. The nurse told me «better luck next month».
After another appointment in July/​August, we decided to never go back! If they can’t listen to what I have to say, this is definitely not the place for me. On top of everything, we get a bill from Carolina Conceptions that my insurance didn’t cover none of the sonogram appointments. When I ask Kelly, the financial coordinator, the one that said that it cover this treatment method, she said it was my responsibility to check with my insurance and not theirs for giving me bad information. Definitely it went from bad to worse!!!

My family cannot be happier with all of our experiences with Carolina Conceptions. Through IVF, Carolina Conceptions helped us bring our first daughter into this world, and I am currently pregnant with #2!
We cannot speak highly enough about Dr. Meyers and his entire staff. From the first meeting, you can tell that the doctors are very experienced and know exactly what they are doing. Dr. Meyer is refreshingly honest, direct, and quick to come up with an action plan. In addition, the nurses and administrative staff are a great compliment to the doctors as they too are extremely caring and sensitive, knowledgeable, and responsive to all questions that I called/​emailed to them. They all know me by name and seemed to know where I was in the process of my treatments. This all makes a huge difference while going through an already difficult process.
Carolina Conceptions has given us the biggest blessing or our lives, and we will be forever grateful them. I cannot recommend them more highly.

My husband and I just recently went to CC. There were several wonderful things about their practice that we appreciated: 1. The front desk staff: we absolutely agree with previous comments about them being aware and sensitive to the issues’ of the patients, 2. The nurses: They were very positive and kind. Advice nurses on the phone were also reassuring and thorough in their responses to my questions, 3. We only interacted with 2 of the 3 doctors and overall they seemed kind.
Unfortunately, while they seemed kind, we didn’t feel our primary doctor was as concerned with our issues as we were. We were referred to CC because of recurrent pregnancy loss (3 consecutive miscarriages in less than one year). While they boast wonderful IVF success rates we’re not sure what kind of success rate they have for people like us. When we started with them they seemed very confident, recommending we start right away. He told us that in our initial meeting, before we even had blood work or other evaluations or procedures done! We were the ones asking about holding off since we had just dealt with the 3^rd loss. We tried and got pregnant the first time and the doctor joked that it worked «without them doing anything». The thing is, we don’t have trouble getting pregnant but keeping the babies.
After the 7 week ultrasound the doctor released us back to our regular OB/​GYN. We found this interesting since our most recent loss happened at 8 wks. That night I started bleeding. I went in the next morning (they were very good about getting us in) and the ultrasound showed a blood clot had formed and it was draining some, which explained the bleeding. The baby was fine! The doctor told us it wasn’t ideal but women have blood clots and carry on with pregnancies fine. We were not given any specific directions about what to do from there and they still released us to our other OB/​GYN. Two weeks later we went in for our 9 week ultrasound with our regular OB/​GYN to find the baby didn’t make it. The blood clot that formed had grown and likely separated the placenta from the uterus. We were shocked and totally unprepared for that. Looking back we wonder why CC didn’t keep us longer and/​or frequently monitor the blood clot instead of letting us wait two weeks to go to our other practice. We know CC is not to blame for the blood clot forming, however we do wish they tried to do whatever they could to help us instead of sending us off prematurely.
P. S. We were also told everything was covered only to get several follow up bills beyond our co-​pay. P. P. S. We were told we would be cottled, that they would hold our hand through the whole process, yet we didn’t get much at all in terms of resources and information during early pregnancy. If you are seeking IVF I don’t doubt that they are absolutely wonderful with that, but in terms of patient care regarding recurrent pregnancy loss we found them to be lacking.

Carolina Conceptions — what a blessing for our family and our community! Because of their incredibly experienced and knowledgeable doctors and medical staff, and their incredibly kind, compassionate, and personable office staff, we welcomed our amazing son in 2014 after two unsuccessful IUI’s and two cycles of IVF. We have nothing but shining words of recommendation for this practice.
Infertility is awful. It’s stressful, expensive, emotionally and physically draining, and it’s just plain sad. At Carolina Conceptions, the doctors are continually educating themselves (and others) in emerging research in infertility. While it took us four treatments to finally get pregnant, the doctors and medical staff at CC were closely monitoring my body’s response to each cycle and making changes each time to increase our cycle quality and odds of getting pregnant. The doctors and nurses were easy to reach and communicate with, both during and in between cycles. The financial coordinators were amazing at figuring out our insurance and communicating to us the costs for each procedure. At no point were we ever surprised by an expense or confused about a treatment option where we weren’t able to get a prompt explanation or clarification.
This might seem insignificant to some, but we always felt like the front desk staff were cognizant of and sensitive to where we were at in our treatment. For example, if we were coming in for an ultrasound to monitor ovarian response to fertility drugs, we were greeted with caring smiles and a shared hope for a good outcome. If we were coming in to discuss next steps after a failed cycle, we were greeted with compassion and concern. When we came in to confirm a positive pregnancy test (finally!) we were greeted with enthusiasm and joy. Again, this might not matter to some but it meant the world to us and we felt like the whole office was rooting for us.
Another aspect of CC that makes us oh-​so-​proud is their involvement in helping to create families in the LGBT community. The fact that they have proudly proclaimed their support of equality and are striving to fulfill the dreams of ALL couples who wish to become parents is beyond awesome.
We are back at CC regularly these days working on Baby # 2, and while we hope more than anything that we are successful ASAP, we know that we will miss the heck out of everyone in that office once we are pregnant and able to graduate to a «regular» OB-​GYN.

I am currently doing a FET cycle with Carolina Conceptions which would be my 5^th cycle with them and hoping to have my 3^rd child. I just was searching on Unilocal last week and wondered if anyone had given Carolina Conceptions a review yet. I was disappointed to see that Unilocal was only recommending 2 reviews that both had 1 star. I wish I could see the other 25 reviews that aren’t being showed. Anyway, here is my experience with them and I hope my review is recommended.
¹⁄₂₀₁₀ — IVF Cycle — Hyperstimulated and embryo wasn’t transferred.
³⁄₂₀₁₀ — FET Cycle — Baby born ¹¹⁄₂₀₁₀
³⁄₂₀₁₂ — FET Cycle — Failed
¹⁄₂₀₁₃ — IVF Cycle — Didn’t hyperstimulate and baby was born ⁹⁄₂₀₁₃
³⁄₂₀₁₅ — FET Cycle — Unknown results
I can say I have been through a lot with this guys and I have found my experience a lot better that my prior experience with UNC. I loved the fact that I didn’t have to go to a hospital and wait roughly 1 hour for my appointment. At Carolina Conceptions, I don’t recall ever having to wait longer than 15 minutes which I feel doesn’t add frustration on top of an already emotional situation. Parking is great and never had a issue. Back in 2010 I went to the emergency room at UNC when I hyperstimualted and they didn’t know what to do with me and when I went to Carolina Conceptions, they knew exactly how to take care of me. As far as the prior review that stated that she wasn’t informed that a procedure would cause pain, all I have to say is I had 4 identical procedures done at Carolina Conceptions and only 1 of them left me in pain. I don’t think the doctors are trying not to inform us, but maybe it is better not to expect pain during the procedure when most women are fine. Plus the a nurse or doctor is around every corner, why didn’t you ask for help. A friend of mine who conceived 3 children referred my here because she loved her experience with them and I had a friend whom I referred go here and she conceived 1 child and she loved her experience with them. I have seen all 3 doctors there over the past 5 years and I think they are all great and I have noticed that there procedure are changing slightly every time I go there and the explain to me why it’s different than my prior experience and they mention a new study that had been done that produces higher results.
So far I have done 3 cycles which 2 of them were a success. The environment has always been peaceful and I felt that the prices they have given me where always more than what I ended up spending. I will always be grateful to Carolina Conceptions for helping me have children after trying for 11 years.

We were told an appointment was covered and that it was apart of the routine work up for being a donor. I made sure to ask and ask again if we would have any out of pocket costs for it. We were told no. The appointment involved a painful procedure of which they failed to tell me to prepare for. After leaving the exam room I ran down to the car to look for Ibuprofen while my hus checked out. When I came back my husband was arguing with the front desk receptionist. He was not happy to hear that we were expected to pay $ 950 for something we were told would be covered. The manager was sought for resolution and could not come hence, we were directed to a financial consultant. To make a very long story abbreviated, we were lied to. The financial consultant had no idea what was and was not covered with the donor cycle. Furthermore, she informed us we would have to pay MORE for the donor cycle than the regular cycle. We would be required to drive to Raleigh to be monitored and pay well over an additional $ 1600 to do this. We were told we may or may not have the option to work around this, she just didn’t know. When we probed further we were riddled with other costs that we were never informed of. We were rushed, told the procedure would be THOUSANDS more than what we were told over the phone, and in the end we were given a choice to donate my eggs so that we could afford the procedure or to go somewhere else and repeat the whole process all over again. I felt like this was a repeated theme with this company and felt trapped. I was in pain and very emotional. I told the financial consultant that I didn’t feel as if I could trust their company anymore. She was apologetic and looked as if she had no idea what to say because she knew that someone had messed up somewhere. She told me that I had to consider the «recipient of my eggs» and that she had already started the medications and process of preparing to receive my eggs. They had lied to me multiple times and my intuition was telling me that something wasn’t right. However, they wanted me to continue on because someone else was now involved and I was expected to be selfless. We walked out of the office with me in tears and Jon ready to jump down someone’s throat. We didn’t pay the $ 950 and we didn’t check out. We both needed a breath of fresh air and time to think. I can’t tell you how frustrating and emotional the conversation was that we had while sitting in that parking lot. We felt devastated. I received an email from the doctor just minutes later:
«I am sorry I didn’t get to see you this am. I had a patient with known difficult inseminations and an embryo transfer. I spoke to Dr Park and he was concerned about your antral follicle count today on saline ultrasound. Your AMH was terrific but I think we need to verify that next week. Right now based on your antral follicle count the service workers discount may be your best option regardless of financial issues. We need to provide the recipient, like you, the best chance of conception.
Dr Park said that you were traveling to Atlanta today. If next week you could get an AMH level drawn in Wilmington it might help us recommend the best treatment course and best dosing to get you pregnant
I will be out of the country starting Saturday so please correspond with Dr Park in my ten day absence.
Sincerely,
Bill Meyer MD»
Via an email we were told that we were no longer going to be donors. Mind you while sitting in the parking lot crying about already being treated like crap from these people. The doctor very kindly sent me an updated price list that was of course thousands of dollars more. I not so very kindly emailed him back and stated that I no longer require the use of their service. I also politely reminded him that the appointment that morning did not involve my ANF count so I had no idea where he was getting these numbers from. Up until this point, I was told I was an outstanding candidate for donation. The recipient had already chosen me and taken meds. There were multiple girls she could have chosen and she chose me, and they let her! I had to go through multiple tests, fill out all sorts of forms and questionnaires, and had accepted the fact that I was donating my eggs. My thought was «NOW you are going to make up a lie that my levels are low?» Needless to say that was the straw that broke the camels back. So we got in the car and left. I had to accept the fact that I could be possibly breaking someone’s heart for making this decision. Let alone my husbands. But I simply had to stand up for myself at some point.