European Wax Center

I’m there every month for a Brazilian & Karen is awesome! I’m always in & out within 20 – 25 minutes. The staff is always pleasant, too.

I came here part because of the strong reviews, and part because I live right by Brief Creek shopping commons. When I walked in, I was impressed with how stylish, clean, and upscale the place presented itself. The front desk was very professional and courteous; and they were able to make an appointment for me within the hour (even though they do walkins, but they were on the busier side for a Sunday). I was very pleased to learn that the first service was complimentary, so I made a point of coming back. I scheduled an eyebrow wax, and was very pleased with the results. The entire time was very quick (even with my first-​time client processing), and overall a great experience. I will definitely continue to go to them for any of my waxing needs. :-)

Kat is amazing! Every time I’ve come in since the first time, she has made my eyebrows perfect! Thank you so much girl!

Quick and got me in for a Brazilian without an appointment right away. I was in and out in 15 minutes. Very happy!

To me Aja, is the best waxer at the European Wax Center– Brier Creek. Aja, is amazing! She is kind and gentle. She is a great listener and always ensures that you are ok. It is so nice to have someone who enjoys there job and care for you as a person. To me, Aja is the reason I drive from Durham to Brier Creek! I highly recommend her to anyone! Go and enjoy amazing wax experience with Aja!

My first experience was quite pleasant having Keri-​Ann as my waxer, she was polite and even taught me how to fill in my brows. My second time around keri ann was not available so I went with Helene whom I was told moved here from the Manhattan store which is the best in the nation. We discussed maybe making my eyebrows a bit thinner but I decided to save it for next time. Well, she thinned them out ANYWAY. when she was down my poor eyebrows looked AWFUL to the point where I was about to tear up out of anger. She didn’t offer to fill them in so I asked and she used the darkest black she had which only made matters worse. I had to wait almost a month and half to let them grown back and even now they still look sparse in areas from her over plucking. Needless to say I have to fill them in myself to not look as bad. EWC gets one more shot tomorrow before I go back to my old waxer

I called this location and was able to be fit in very early the next morning which is perfect for me. There was a little bit of a snafu while booking the appointment but it’s okay (ladies, don’t ever take a hyphenated name when you get married. Trust me.) The entryway is very clean and the receptionist was welcoming. She let me know that as a returning guest I was able to receive an extra service half off so I got both my brows and upper lip done. The tech was prompt and very friendly, we talked throughout the service which made it a little more enjoyable, anything to distract me from waxing is good in my book. I rebooked on my way out and I felt no pressure about joining a wax club or anything. Even if I did, it’s a chain business and the workers are forced to push these things on people, it’s not their fault! Nice, clean, and quick.

I’ve been to this location several times. I won’t be returning. The girl I had waxed and over plucked leaving way to little of my brow after I specifically asked her to not take too much off. After she was done and let me look at the carnage, I told her that she did exactly what I asked her not to do. She told me it was like that when I came in (it wasn’t, we looked at it together before she started) and told me my eyebrow was probably thin because I sleep on my side. I told her I didn’t sleep on my side and she said «are you sure?». Rather than taking responsibility or at the least apologizing, she was rude and had an attitude. Unacceptable.

Came in for the first time to get a bikini wax. Found out that it was complementary to new customers. Bonus! Had no problem scheduling over the phone for my first time visit. The center is very clean with a very professional staff. Ask for Kelsey if you are going to get anything waxed, she is amazing. She talked me through the whole process, very polite, and knowledgeable. Other reviewers talked about pushy staff members trying to sell you products here but I didn’t experience anything like that. They did give me some free samples as I was checking out but never once did I feel pressure or asked to purchase anything. I will be coming back here and booking Kelsey for my waxing needs from now on.

I am new to the waxing world and it is not nearly as terrifying as I thought (why did I wait so long?). The staff at European Wax center are very knowledge and professional. They made sure to inform me of what they were doing and even offered great advice and products to help take care of my eyebrows and skin, which I have used and they work great! I was nervous for my first wax but they made me feel comfortable and eased my nerves. I would highly recommend them to anyone in the area looking for a wax!

I have been multiple times to this location with great service every time. Waxing can be a nerve-​racking experience but I felt comfortable with all 3 women that I saw here.

Even I am the member for two years but never Ben to this location, so tried to call in and make an schedule, however the front lady who works there on Sunday was not nice made me wait so long and said will call me back but Never!!! I doubt if the service is good there!!!

I go here once a month and have always had a great experience. Just this past week I was scheduled for an appointment at 7:30 in the evening but I happened to be in the area around 5. I called the front desk and asked if they could squeeze me in and it wasn’t a problem. I checked in and was called back in less than two minutes. They are prompt, warm, and very knowledgable. Barbara is amazing!

This was the worst waxing experience I have ever had and will never go back to that particular technician or location. I have been to other European Wax Centers and the experiences were great. This one was slightly traumatizing.
The technician Karen was rude, abrupt, and didn’t explain anything she was doing. I don’t normally have to have «hand-​holding» when I get waxed but other technicians are usually more calming and give you the option of wearing the disposable panties while getting the line waxed. This woman just told me to take off everything and get on the table. Her attitude was extremely fake, the wax was hotter than normal and the process was extremely painful. I even tried to explain how I usually get razor burn and I don’t even think she put the anti razor burn serum on afterwards. There was no tweezing and she missed some spots.
I complained to the headquarters and someone very nice called me and apologized and said they would make sure I didn’t have this person anymore and asked me what they could do to make the situation better. What I would have liked is for them to say «here’s half off your next waxing session for your terrible experience.» I’m not going to ask for free stuff but it would have been nice to have been compensated for an awful wax. Will not go back to the Brier Creek location.

Wax on, wax off. Free first time? Sureeee. Or not.
Unfortunately, I have read good reviews about these places but I did not have the same experience. The first one I went to will hold it’s own review criteria. This one was strongly recommended. And with a specific person. But, I was not booked with them. (sad face) Either way, the risk taker in me snickered at me and said «just do it».
I am familiar on how these places work and I was disappointed. Somehow I keep a little faith that one day they will get it right and all hail happiness over me. Why wasn’t I happy? They didn’t shape. The little bit of eyebrows I have were stripped thin. And there was excess hair even after waxing and «plucking».
Better luck next time.

Having just moved here, I’ve been eager to find a new waxing place that was comparable to the $ 35 brazillians (from real Brazillians) I used to get. I stumbled across this place and with their half off prices for first timers, I checked it out. They boast about online scheduling but it doesn’t give you an option to sign up; you somehow just have to have an account already. Instead, I just drove there and walked in. The girl at the front desk was extremely nice and told me their next open appointment was in 20 min so I hung out at Caribou next door for a little.
Having gotten accustomed to the same people handling my waxes for the past 4 years, I was a little nervous seeing someone new. The technician put me right at ease and told me about how the company uses all organic ingredients with their products being catered to those with sensitive skin (aka me). To my pleasant surprise, this was by far the most painless wax I’ve ever had! I can’t remember exactly what all is in their wax but I am jumping on this bandwagon. I liked it so much that I, the Queen of Undecisiveness and Frugality, bought their pre-​paid pass of buy 9 get 3 free (4 free if you buy it your first visit).
A+!

Much like others, I was drawn in by the offer in the money mailer. I had a wedding on the weekend and when my eyes saw the words «Free» and «wax» I figured, perfect timing, right?
When I found the spot, the front seemed professional enough. After I checked in for my appointment, I was told to wait for about 5 minutes before my waxing technician came to collect me. She appeared very young and was incredibly chatty. At one point, I believe she meant to help me by suggesting a different kind of face wash but, honestly, it mostly came off as saying my breakouts looked bad. Not something I expected in a waxing spot.
Anyway, the waxing process was easy enough, though she mostly just tidied my brow and didn’t do too much in the way of shaping. She tried to push some other products on me, but I only came in for the wax and had no desire for any shaping gels. It was fast, (relatively) painless, and easy enough, but I fully felt the pushiness at the end, when they tried to schedule me for another wax in 3 weeks, and tried to hard sell me on buying an expensive package. If I felt as though I needed regular waxing this may have been a reasonable deal but, given the «meh» job she did on my eyebrows, I passed. I likely won’t go here again.

Just like Donna B. I got fooled by the Money Mailer and if you’ve read some of my other reviews, you know I’m all about saving a buck or getting a discount. But I thought what the heck, I’ll give it a try.
They didn’t pitch me as hard as other Unilocalers or maybe I just tuned them out, but they definitely fooled me with the free wax. Apparently there is a huge difference between a partial bikini wax and just a regular bikini wax. No, not in appearance, but in price. So my free wax actually cost me 20 bucks, because I «upgraded». You’ve been warned, they are there to trick you.
I do have to admit their «three step process» is cool, though I only noticed one real step: the actual waxing (prep is just a routine process and I still haven’t figured out the third step). The actual waxing doesn’t use paper strips, but instead the wax just kinda hardens into a stretchy, gak-​like substance. (Could this be eco-​friendly? Maybe if you stretch it.)
Anyhow, I think I’ll go back to The Wax and Relax Salon next time. She’s cheap and just as good, plus she won’t try to sell me a million products.

We’re going to Brazil! Ok, not the country, but the Brazilian, also known as the ultimate girlfriends «bonding» experience — there is nothing better than having ALL the hairs ripped from the depths below to cement lasting galpal friendships. Some of us had been to Brazil before, others had not, but none of us had been to European Wax Center. Having been to Brazil before, I knew from experience to search on Unilocal for a place that uses hard wax versus sugaring or strips **less painful**.
My experience at European Wax Center was QUICK (like 10 minutes) and pleasant save for the expected few Unilocal,yowzahs, and yikes. The estheticians were very proficient, friendly, and professional. I still had a few strays, but I’m not an easy wax. My girlfriends were also quite pleased with their experiences and booked a subsequent appointment four weeks later.
They definitely did try to sell you on the European Wax Center way (products and packages), but it wasn’t overwhelming. $ 40 for a quick hard wax Brazilian — I’ll write that check!
Cool and Useful Tips
— North Carolina residents get 50% off or a free eyebrow, bikini, or underarm wax.
— There is a 10 minute wait policy. So if you are 10 minutes or more late they will reschedule your appointment
— You can book appointments online. Saturdays fill up fast so I definitely recommend making a reservation.

Rarely do I find coupons in the Money Mailer that I actually want to use… they all seem to be for married folks or people with houses. Recently though, the chunky envelope contained a free wax offer from European Wax Center. Though I have a regular place for brow waxing, I will not pass up the opportunity to get something for free which I usually pay for (not to mention the opportunity to Unilocal some place new, right?!).
So I made an appointment for early on a Saturday morning to get my brows waxed, and brought said coupon in tow. What’s «European» about it? I’ve no idea. It’s a chic-​looking place, and they only do waxing… no hair or other services. Maybe that’s it.
I was satisfied by the waxing — no complaints there. However, worth whacking off three stars was the intense, non-​stop sales pressure levied against me from the moment my hand opened the front door to when I left. From the woman who checked me in, to the esthetician herself, to the chick who checked me out… non-​stop. They tried to sell me various wax «passes», which are nothing more than packages… and very expensive. Even if I had not just paid grad school tuition the day before, I STILL would not have bought one. They also tried to sell me their brow gel… it’s $ 20. Heh?! Now, if you don’t use brow gel you may not know that you can get the SAME thing from Revlon or Cover Girl for $ 5 – 6. Yes, I use brow gel and I like what it does, but I ain’t paying $ 20 for it.
They tried to make my next appointment for a mere three weeks later. I don’t need brow waxings any more frequently than 6 – 8 weeks, nor does any girl I know who also gets her brows waxed.
From beginning to end, the whole experience just reeked of «WE ARE DESPERATE FOR REVENUE!!» At least I was happy with the waxing, right?