Hue

Nice places, well built. Staff is awful. As in awful, rude, not helpful. They have also towed both of my cars OUT OF THE PARKING DECK. (I work a block away and walk to work so I barely drive anywhere, which osbhalf the reason I live here). As others have said, elevators always smell like dog piss and overall it just seems like they aren’t trying as hard as they once did.

***Update: I have an update to the review below as I have now been a resident for 1 year at the HUE. Unfortunately, I have nothing but negative things to update to this review as customer service has become piss poor and lease contracts are structured as total scams.
They don’t explicitly request notice of re-​ups for leases before 60-​days and then tell you they left a piece of paper on your door for you to fill out (whilst I was in another state and would never have known that) instead of moving into this century and sending a simple email which could be responded to within minutes.
This is completely intentional to not only extend your lease further than the agreement you signed prior to move-​in, but they also bloat your already overpriced monthly rent to a ‘month-​to-​month’ pricing structure which is $ 300 – 600 higher/​month than your rate for your contract.
In addition, maintenance for the building was handled poorly, garage was broken 75% of the time to the parking deck which resulted in several car break-​ins, printer and computer services in the Wi-​Fi lounge was broken half the time, Starbucks coffee machine was broken or filthy, etc.
Overall, very disappointed for the price point they are at for the building. Much better offers at comparable prices if you head over to 712 Tucker, Oberlin Court, even Sky House moving into Downtown. All worth checking out before Hue, trust me.

Been here for six months, wish I had read the ratings more closely. This building is a beautiful disaster. The building is beautiful, and the amenities are okay; but the service is just god-​awful. The elevators routinely smell of dog piss; on the weekends after fri and sat night the common areas are trashed and stay trashed a while; the front desk/​door man hours are pathetic (basically they are never there when I am there, working a normal 8:30AM to 6:30PM job you will never see them). They seem mostly concerned with renting units versus providing a good experience for the people that live in the building. The parking gate was broken and open to the public several times in the last month, and cars actually got broken into. Oh, and the cable package is built in and comes out of your rent, leaving you little room to negotiate or optimize with Time Warner, if you just want fast internet. All in all, won’t be signing back up next year. All that for a price tag that is very high by Raleigh standards. Good luck, Hue — now with more buildings opening downtown, you will be facing some much needed competition.
Updated to this: Last week the autopay rent system went down and my rent payment was not deducted. They sent an email seven days later asking us to do a one time payment. I did the one time payment (no way to adjust the amount) which included a late fee. I emailed the management 3 times about removing the late fee (my rent was late due to an error in their autopay system, which they acknowledged by email; and not due to any error on my part), and they have yet to respond. Awesome-​town.

So, It’s been nearly 2 months now and I can now confidently say, that if you’re new to the area and want to live downtown, you couldn’t do much better than the Hue. That being said, there are a few things that I’ve learned about the Hue in my short time that might turn some folks off. Here they are in no particular order:
*Noise– Part l: There is a fire department located a block away. If you live facing either Dawson or Hargett (versus 1 of the interior units that overlooks the pool) you will hear fire trucks at random times throughout the week. It took a while to get used to it, but eventually you do.
*Noise-​Part ll: This one is 2-​fold. First off, there are 2 bars located on Hargett within a few yards of the Hue. I’m not sure what their calendar is like but every Thursday, Friday & Saturday at around 3 a.m., the bars will close and people will come streaming through the street from around 3 – 3:30 a.m. If your apartment faces Hargett (as mine does) you will hear the parade of drunk people laughing, singing, cursing and sometimes fighting. I’m a light sleeper so this wakes me up regularly (Thursday seem to be especially rambunctious!) but I really don’t mind it so it’s not a big deal. I can easily see how this could get annoying for some though, so I thought it was worth mentioning.
Now the 2^nd part: Both of the clubs are gay. This really is a none issue though unless you tend to lean to the far right.
*Water Pressure: I REALLY like firm water pressure. If there was a Swedish massage setting on my shower head I would be the happiest girl in the world. Unfortunately, here at the Hue water never tends to flow more intensely than a gurgling stream. We confirmed that it’s pretty much this way throughout the building.
Other than that we’ve yet to experience any major issues. When you factor in the location (walking distance to pretty much everything), amenities (gym, pool, free coffee in the lobby) it’s well worth a little bit of noise and weak water.