iFixandRepair

Went to get screen fixed — screen was improperly replaced, and home button stopped working.
Employee lied about wait time — spent 1 hr instead of 30 min.
Employee told me he needed another $ 60 to reopen my phone to fix the problem he created — since I didn’t realize the problem until after I stepped out of the store minutes prior.
Employee still has audacity to ask me on a date.
3 people that enter the store while I’m there also have problem with repairs.
Please don’t go here. See the other mall kiosk for repairs.

This place deserves negative stars. Took my iPhone to have the screen replaced and they did, then but they BROKE my microphone so no one could hear me, you know… kinda the point of a cell phone. Called them back, DROVE back to crabtree and they opened it up again. Had to order the part and said it would be in with in a few days and would call me. Never heard from them. Called back and they were still waiting on parts. Week and half later I go back in and they fix the microphone that they broke ONLY for me to find out the next morning to broke my speaker jack and I could not hear anything when using it with headphones or a headset. I asked for a refund, they stated they do not give refunds. I did not want to take it back to Crabtree for what would now be the fourth time. The lady on the phone also accused me of ‘tampering’ with the phone as a way to make an excuse for them breaking what was a 100% functioning phone. I did not ‘tamper’ with this phone at all and tried to use my phone jack as I do every day. I also asked why they broke so many phones (read other reviews) and she said it was a delicate electronic and that other stores often broke iPhones as well. When I was in the store the second time a guy came in with iPad and said he had been there about 4 –5 times already and the screen that was replaced was not working and he kept having to come back there. Apparently this is normal for them to replace a screen but break multiple other items in the process. AVOID at all cost!

Faulty work done to replace my screen. After trying to communicate for days with staff and manager, manager was rude and had no solution for trying to help fix the problem his store created. Would not recommend this business to anyone especially when they request more money to fix a problem they created. Phone cost $ 112.00 to crack once phone was in my possession for 1 day. When asked to replace they wanted more money.

I don’t even know how they can consider themselves a legitimate business establishment. I dropped off my PS4 and they promised to call with a quote the next day. No call. I called them 10+ times a day and left numerous voicemails… No response. I finally had to go in myself to take back my PS4. They’re are other repair shops that don’t charge 24 $ for a diagnostic anyway. Avoid this place at all costs.

Fixed my phone fast. However it was a little pricy and the screen is inferior to the original. There is obvious discoloration and pixels that can be seen if you look closely enough. Obviously not an apple approved retina screen but whatever it’s not cracked anymore!