Old Navy

Why do I not read the reviews prior to visiting a store?! Oh well.
. This is by far the worst Old Navy I’ve ever been in! As everyone else stated, the disorganization is a very big problem. I can understand at the close of the day that things would be scuffled around– but I was in the store 20 minutes after opening. No employees were in sight with the exception of the cashiers upfront. When I was ready to check out I was hurried along, barked a credit card offer and thrown about my day.
About 75% of my family’s clothing comes from Old Navy but I will be sure to go to the Triangle location from here on!

Don’t waste your time to come to this old Navy. Not only is it difficult to find anything due to the mess, the customer service is very bad. I waited almost 20 minutes after asking for help and no one came. The manager scoffed at me for their own mistake at marking the prices and it was super unprofessional. I surely will never go to this old Navy again.

Man, oh man. While I love the size of this Old Navy, it was a HOT MESS. Clothes everywhere, messy & unkept looking. Employees weren’t friendly, nor did they speak. Fitting rooms had clothing still in them & racks were piled up with clothes in the fitting room area.
Thankfully, I found the two dresses & shirt I needed & tried them on.
When I went to check out, there were only two registers open & the associates were slow as everything. I waited for 5+ minutes. One girl got taken off & someone else got on another register & she motioned for me to come to her. I had two separate online returns to make, in addition to my purchase. She took a long time for all the transactions. I get that they just opened maybe 30 minutes ago, but this was crazy.
Parking is tough, because they share a lot with other businesses, but with me being there pretty early after opening, I got a spot up front.
I do love Old Navy’s pricing & sales/​promos. However, I don’t want to go back to this location after this experience.

I do not agree with Donna B. at all– not every Old Navy store is the same.
I was near Crabtree and just needed to grab a few tees and maybe a couple of pairs of shorts to lounge around in and didn’t want to spend a ton of money. Sure, most of the clothes from ON only last a season and then fall apart, but that is sort of the thing I was looking for and always depend on ON to get me through with some of my lounge around clothes.
I went into the Glenwood ON and OMG… CRICKETS! Not only was I one of maybe three people in the store, but the staff were also no where to be found, and the options were pretty limiting… as in, the racks were empty. I felt like I was in the Night of the Comet, or perhaps the place was just looted, but no storm or disaster was outside. There were no new options, no shorts, only a ton of kids’ stuff, and some workout gear (still very limited). I left soon after walking in. No one greeted me, or acknowledged I was in the store.
I soon went to the Triangle Town Center Old Navy and they were fully stocked, had everything I needed, and I felt like I was part of human life again.

Old Navy is another one of those businesses where if you’ve been to one, you’ve been to them all. Old Navy has a knack for different layouts per store, though, so just because the Old Navy in your town has the women’s section on the right, men’s on the left and kids in the back doesn’t mean this Old Navy does!
My sister was shopping for school uniforms for her 11-year-old…we didn’t find much but she did get a couple of items. The staff gave us a couple of peel-​off coupons as soon as we walked in the door and she was able to use that to get a better deal.
This location doesn’t stand out among any other Old Navy I’ve been to, but it’s okay as far as Old Navys go. You will fight for parking with Best Buy and Barnes & Noble customers.