Six Forks Station Exxon

Best place ever! They have fixed what was wrong with my car right away. Great customer service.

This gas station claims to be full service but they are actually full of crap. On two different occasions I visited the store to have my gas pumped (I have a broken leg and it was a lot of trouble to get out of my vehicle). I sat at the full service pump for 10 minutes while every employee looked at me. At no point was I helped by the five people sitting in the garage bay. I am very disappointed in their lack of customer service and attentiveness. Awful store. Absolutely awful.

Our food truck blew a tire in Raleigh and Tom from Six Forks Exxon came to the rescue. They were extremely prompt, professional and reasonable. What more could you ask for!

I have taken several different cars here for a variety of services over the past 9 years. The first time I went in I had an infant with me and my tire pressure light was on — turned out the full sized spare in my Sequoia was low. Henry got up under the car and added the air for me and would not accept any money. I was sold from that point on. Oil changes, emergency tire patching, full brake replacement, all five star experiences with the techs and the value offered. I never felt ripped off and everyone was always super nice. Recommend.

This is the place to go if you want to get ripped off have your car damaged. I brought my Jeep here with a busted water pump. It took 2 days to get my car back, never repaired.
Immediately after this «repair» my car began overheating. I noticed that the coolant reservoir was empty. I refilled it and returned to this Exxon to see what was wrong. They initially tried to charge me $ 60 to evaluate their own work. Once I made it clear that this charge was unacceptable to evaluate their own service, I brought my Jeep back. I spent 2 hours waiting while the mechanic looked at my car, came inside and did Google searches about this repair, went back to my car, then Googled some more. Clearly, he was HIGHLY incompetent.
At the end of 2 hours he could not determine where my car was leaking coolant and told me that he refilled the coolant and it must just have had a «air pocket» which caused the reservoir to empty.
I left realizing that having a repair here was a huge mistake. Within a a short time, again the reservoir was empty. I was afraid to return to my car to this Exxon, but I had exhausted my funds on this repair. I maintained my fluid level until I could take my car to the Jeep dealership, where I learned that the water pump and installation had been done incorrectly and I was going to have to have it replaced, AGAIN.
I called and spoke with Phil at the Exxon who stated that he would only refund me for the cost of the pump itself, and that was contingent on my returning it to him. By bringing him the removed pump he can return it and get a refund himself. He stated my only other alternative was to let them put in yet another pump. Clearly, after this Exxon’s two unsuccessful attempts at repairing my car, I would never have the confidence to allow them to touch my car again.

I take my car here for oil changes and inspections. I have been coming here for a long time and find the staff super friendly and helpful. Don’t spread the secret too far but they are honest and will not charge you for things you do not need. What a concept.