Tijuana Flats

I’m not sure people are reviewing the right place…
Food was horrible. Honestly think I would have been happier with Taco Bell. And that says something. Very bland tasting, and I think their «queso» is out of a gas station nacho cheese dispenser. The stale chips were probably the least troubling issue of the meal.
However, I gave them 2 stars (grimacing while doing it) for the customer service. Staff working was very helpful with everything except warning me about how bad the food was.
I never write bad reviews, however, this food, and the misleading good reviews from people with confused taste buds warranted it.
Don’t go…

This was truly Tex mex food at its worst. I am not a food snob by any measure but putting nacho cheese sauce on a chimichanga has to be the most disgusting interpretation of Mexican food. I can see now why they have such a plethora or hot sauce and beer, you would need both to eat anything here. If you look at the other bad reviews they are accurate. Really wish I had read the reviews before we went there. However if you really like bad interpretations of Tex Mex food then you will be pleasantly surprised by the exceptional customer service found there.

The food always taste very fresh and the staff is extremely catering and curteous. The taco Tuesday special is a really awesome deal as well.

I wanted to like it. It looks cool with the variety of hot sauce. Service is fine. But the food is horrible. How do you ruin a taco? Worste Mexican in Raleigh.

Taco Tuesday is where it’s at! Two tacos (several fillings to choose from), chips & a fountain drink, plus free hot sauce bar for 5.49! Tonight I chose ground beef and carnitas for my two tacos. The portions were huge, toppings were fresh, chips were well-​seasoned. The carnitas was slightly fatty, but had good flavor (I probably wouldn’t order again, however). Ordered a side of guacamole that was delicious!!! Lots of lime, cilantro & onion – just the way I like it.
Probably the most remarkable aspect of this place is the outstanding customer service. I was greeted by three different staff, including a manager, all of whom were friendly and helpful. The young lady who checked out my take-​out order was especially sweet. As a server of nearly 10 years, this is something I always notice and appreciate! The service alone will get me back in there.

I’ve been to a few different Tijuana Flats in the area and they always exceed in service. And this location is no different. I’ve been to this location twice now and they have gone out of their way to open the door for us on our way in. This is not something I would normally expect from a counter service restaurant. When we ordered a dessert with our meal, they asked if we wanted it to come out after the rest of our food so that it was fresh. How considerate! And then they kept an eye on us our entire meal so that they could fry up the cookie dough flautas at the right time.
As for my main meal, I’ve tried the norrito bowl with carnitas and a couple of different tacos. The norrito bowl is really good. They have really fresh ingredients and you can tell the difference. But beware that the jalapenos are not the pickled kind! They are extremely fresh and hot (but good)! When I ordered the ‘Dos Tacos,’ they allowed me to choose 2 different types of meat, which was nice. While they were good, they didn’t blow me away. A fun way to change up the flavor of your dish is to take advantage of their sauce bar! They have so many choices that vary from sweet to spicy. You are bound to find something you like.
We have also ordered the chips trio, which comes with guacamole, queso and salsa. It was way more than we needed, but still a good choice! But the cookie dough flautas are the bestttttttttt! These are by far my favorite thing at Tijuana Flats. After trying them at a Unilocal event, I don’t think I can ever go back without ordering these alongside my meal.
So if you need a quick bite and still want great service, then try Tijuana Flats!

You know what, Tijuana Flats while not being the best Tex-​Mex eats out there certainly does a fantastic job when it comes to service. I stopped in on National Taco day and the place was MOBBED. Kids and families everywhere for discount $ 2 tacos with $ 1 drafts, are you kidding me?
And even with the crush of people and food flowing out of the kitchen, the manager and staff were exceedingly nice and professional which is usually the case at Tijuana Flats. The Tex-​Mex eats here are just OK but the service? Excellent. And at these price points a total surprise…

I have been to Tijuana Flats twice and have had a very satisfying meal both times. I really like the sauce bar they have. With a plethora of sauces ranging from mild and sweet to scorching hot, you really get to mix up the flavors you want in your meal. The sauces and the nicely seasoned tortilla chips really set Tijuana Flats apart from other similar Tex Mex restaurants.
The variety of entrees on the menu also sets Tijuana apart. I had the carnitas norrito bowl, which is basically a burrito bowl with no tortilla. The carnitas were pull apart tender and juicy. All of the veggies were fresh and I love fresh jalapeños they use. Guacamole and sour cream are also included with the burrito bowl! I also have tried the beef burrito and it was also very filling and satisfying. I also go my burrito «wet» by adding chipotle red sauce, melted cheese, and scallions. It basically turned the burrito into a giant enchilada, which I didn’t mind because it was good.
Overall, Tijuana is good Tex mex. Their meat is definitely better quality than other competitors except Chipotle. I love the variety of sauces and entrees that’s sure to guarantee you a unique dining experience since not limited to just ordering a burrito or taco. I also must stress that the cookie dough flautas are incredible! They are amazingly delicious because the chocolate chip cookie dough is hot and melty inside a fried tortilla. The dust of powder sugar and chocolate sauce completes the dessert, and I guarantee it will be the best $ 3 you spend here.

Loves this place. Staff was super cool and welcoming for our first trip. Great food and atmosphere. I will definitely be back.

The staff at the Raleigh Tijuana Flats is fantastic. We go out a lot– including Tijuana Flats (it’s our favorite place for Mexican) and they are hands down, superior to other restaurants. Friendly, attentive, clearly they love their jobs. Always a pleasure.

I slid in for National Taco Day for some $ 2 tacos, and for $ 2 tacos? They were solid. The chicken and steak were a little dry, but I really like the choices of hot sauces they have available. The salsa was not great though. It had almost no flavor and was quite soupy. I tried it and didn’t eat the rest.
Honestly tho, I’ll eat any taco (tacos are my favoritie food), even if they aren’t stellar.

No complaints Dog friendly very good food. Excellent staff, had a burrito which was great need a liquor license for Margaritas that would have bern perfect

I give T.F. the Whole Five Stars… and for a reason… they GET it. They understand the ENTIRE concept of of serving quality food at affordable prices from a staff that is over accommodating, hip and sexy. I usually stay away around lunch time for «Taco Tuesday» or «Burrito Thursday» because I don’t want to wait in line to save a buck… but if that’s for you, go for it. The selection of house-​created hot sauces will never disappoint.

Great food, great service, very little wait. I always get their burrito and it is well worth it. Great taste and quality.

This is the best franchise of Tijuana Flats I have ever been to. The staff just kills you with their kindness! The food is always fresh and made just the way you ask for it. I love coming here as they are quick, efficient and spot on as to exactly what customer service is about. I would give this location 10 stars if I could. Kudos to the staff and franchisee for your hard work and over the top service.

Food was awesome and so is the staff. Abby greeted us at the door and asked us if we have been here before. We have not. She also explained the process. We got tacos… of course… it’s taco Tuesday after all. They were amazing. I recommend the soft tacos grilled. The guacamole is equally amazing! Throughout our dining experience Abby continued to amaze! Very attentive! Our new favorite taco Tuesday spot!

They really train their staff at Tijuana Flats. I’ve been to two locations now and I’m always wowed by their customer service. On my most recent visits the cashier even walked me out and held the door for me, it’s the little things that really bring a place an extra star! I had my $ 10 Tijuana bucks from one of our previous events with me which was awesome. You can definitely get a great meal here for under $ 10.
I wish there was a Tijuana a little closer to me because it would be my go to for fresh food fast. I’m absolutely in love with the hot sauce bar I could sit there and taste all day long. The healthier options they offer here is really what makes Tijuana’s stand out against the competition. You can order gluten free or go ahead and get those tacos on a whole wheat tortilla. I got the two tacos one beef and one blackened chicken on whole wheat. My tacos were topped with onions, cheese, tomatoes, sour cream, and REAL sliced jalapenos. The ingredients here are fresh and the tacos are really tasty. I’ve also had the opportunity to try their flautas, burritos, and churros before which were all delicious. The taco meal also came with chips and I ordered a side of guacamole all for under $ 9.
Tijuana Flats has won me over, I look forward to my next visit.

Dang! Can’t believe I’ve been missing this place when it’s so close to home. Fresh, festive and flavorful!
Tried their Mahi tacos and they were totally delicious. Also had to try their queso which was very good as well. Love the hot sauce bar, although the one I wanted to try the most (the jalapeño one) was either empty or not working on the day we went for lunch.
You order at the counter then they bring your hot, fresh food to you. AND they come around and refill your drinks. Prices are very reasonable as well!

A friend and I went here on a weekday after work. I’ve meaning to try out this place for a while. I’m so glad we went, the food and service was great. We ordered beef tacos and the chicken burritos. You can’t go wrong with ordering either of these options. I plan to come back here!

Whoa. Dare I say it? YES, my new favorite fast Tex-​Mex place that is thankfully like 4 minutes away from my new house.
I’ve been wanting to try this place out because I’ve heard of their hot sauce bar & their website looks funky cool. By the way, the décor is so vibrant and eclectic and hip (do people still say «hip?»). So back to the hot sauce – how fun! I loved trying the spiciest ones to test how much I can handle. The ghost is their hottest I think, which I could handle, but the flavor isn’t as tasty as the less spicy sauces.
Burrito combo Thursday special! My whole wheat veggie burrito was SO good. The ingredients tasted extremely fresh, even the cheese (what?!). They also loaded us with yummy, crispy, seasoned chips and salsa.
The second best thing about Tijuana Flats, after the hot sauce bar, is the service. I was greeted immediately in a non-​annoying way & was informed of the special while handed a menu. I also came after the normal lunch rush so service was particularly attentive and fantastic. But I don’t doubt it’s always spot-​on.
I’m probably going to return… a lot. Maybe I’ll run here to make room for some of their yummy food; it’ll make me feel better anyways!