Friendly, caring & dedicated staff! I’ve never had a problem and have seen them all go the«extra mile». Jill, the office manager even came in on a Saturday to provide my son with a mouth guard when he was told by a team mate he would need one to compete in his soccer game that day. They have always been forthright and encouraging. My son doesn’t brush his teeth very well and they have fun & motivational games to inspire better oral care. I was never asked for money upfront but was provided a payment plan. So glad that I chose to take my son to Hardie Orthodontics.